Customer Ratings & Reviews
- Model:
- NS-UZ14SS0
- SKU:
- 6336450
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.
This summary was generated by AI based on customer reviews.
Excellent value!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This upright freezer is perfect! We bought it for its unique function to operate as a freezer or refrigerator. It is not your normal metal grate shelving garage freezer. Has everything your in kitchen refrigerator has in the way of looks.
I would recommend this to a friendExcellent Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer keeps food perfectly ice cold. It's easy to use and set up, and has lots of room. We have not tried using it as a refrigerator. The only issue we've had is that its door seals so strongly and it weighs so little that when opened it will actually drag a bit on my smooth concrete floor.
I would recommend this to a friendGreat Size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for two months and is using it as a freezer. It maintains the temperature and makes everything easy to access and count.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your review, RussellS! We're happy to hear that the freezer is keeping things well-organized and maintaining the temperature perfectly. Enjoy the convenience it brings!
— Shiela | Insignia Support
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This convertible freezer/refrigerator is amazing. It's great to be able to convert it depending on what's going on in your life. Holidays to store extra desserts, drinks, etc, then freezer when you find a great sale just with the touch of a button.
I would recommend this to a friendSo happy with this fridge/freezer!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a great purchase! We are currently using it as a freezer. This keep food frozen solid!! I love the quick freeze option and that it’s frost free. Was delivered quickly and no damage whatsoever upon arrival. I love that if I need more fridge space, this can also convert to that setting.
I would recommend this to a friendLove it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and excellent quality. Still in good use right now!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! It’s fantastic to hear that you’re enjoying the great price and excellent quality. If you have any more questions or need further assistance, feel free to ask! Enjoy your freezer and keep those frozen goodies well-preserved! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
new freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it for a couple of weeks . so far everything seems to be in good working order the only drawback is the it takes a lot of effort to open the door most of the time
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that everything seems to be in good working order so far. We appreciate your honesty about the effort required to open the door, and we will take this into consideration for future improvements. Your satisfaction is important to us, and we value your support.
Keith Insignia Support
Solid Freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really solidly built freezer (with fridge option). Great build quality for the price. Runs very quietly.
I would recommend this to a friendInsignia Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Sale was easy and efficient, as was the installation. Freezer has performed as expected. No complaints, and we will be shopping Best Buy again when we get ready to replace our dishwasher!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, SteveB, for your review! We're thrilled to hear that you're pleased with your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer and that the sale and installation were easy and efficient. It's great to know the freezer is performing as expected. We look forward to helping you with your dishwasher purchase in the future. Enjoy your new freezer! Ivy | Insignia Support
Great appliance
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am able to have an extra refrigerator or freeze in only a couple of buttons. I currently have it to be a fridge but may change it to be a freezer for frozen meats
I would recommend this to a friendWorks as advertised!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read some of the previous mixed reviews, but the unit showed up clean and functional, and was at operating temperature easily within 6 hours or so (that's as soon as checked it). Easy to understand controls. Quiet in my echo-y garage.
I would recommend this to a friendSeems to be working fine just after installation.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working fine in our summer cottage. Was installed in unheated laundry room in August 2024 and we left cottage just after Labor Day, first week of September 2024. Hope freezer food will be okay when we arrive back in May 2025. Still haven’t figured how the lock works though.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, LeliaB, for your detailed feedback! We're glad to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is working well in your summer cottage. If you need any assistance with the lock, please feel free to reach out. We appreciate your support and hope everything remains in great condition when you return in May 2025! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336451.p?skuId=6336451
Best Freezer Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new upright freezer. Definitely better than the chest freezers I have had in the past. Awesome purchase and it is very roomy.
I would recommend this to a friendGreat for small spaces
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect freezer for my family of four. It’s not too bulky and is very modern looking. We use it as a freezer. We have never used it as a refrigerator. But I am sure it won’t have a problem. The only negative problem we have is that it’s shaky and we had to place wood under one leg to make it level. We even tried to adjust the legs and nothing worked. Other than that no complaints.
I would recommend this to a friendBest extra freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and looks amazing. High quality finish holds everything you need for extra storage of frozen foods
I would recommend this to a friendFreezer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had no real issues with this other than user error. Don't just swing the door shut like most refrigerators, it may bounce back open and you won't realize it for a little while until it starts chiming at you
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you have had no real issues with the product. We appreciate your tip about closing the door carefully to avoid it bouncing back open. Your insights are valuable to us as we strive to improve our products. Keith | Insignia Support
Upright Freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this upright freezer and we are gradually filling with sale products. this is the first upright we have owned, and it is much easier to view stored items than in a chest freezer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you are enjoying your new upright freezer and finding it convenient for storing sale products. It's great to know that it has made viewing stored items much easier compared to a chest freezer. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and it's not to big for the area where i needed it. I love that i can lock the temperature and use it as a freezer or a fridge. I would love to buy another one to use as a fridge.
I would recommend this to a friendFreezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for a half side of beef. I would buy another one if needed
I would recommend this to a friendUpright freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a housewarming gift for my sons first house. Perfect size.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That’s such a thoughtful housewarming gift! We’re honored the freezer fit the occasion and the new home perfectly. Here’s to many frozen dinners ahead. |Angelica| Insignia Products|
