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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4252 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,252 reviews
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a housewarming gift for my sons first house. Perfect size.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That’s such a thoughtful housewarming gift! We’re honored the freezer fit the occasion and the new home perfectly. Here’s to many frozen dinners ahead. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect price

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the price! Easy to use and easy to clean! Looking to get another unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile freezer. Good buy !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was originally just looking for a regular freezer , and since everything was out of stock , found this one day on Best Buy site . Can be used as a freezer or a refrigerator, is the perfect size , frost free. Would recommend purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best garage ready freezer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have never had an issue what our doesn't worth in extreme heat or cold

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JohnW,
      Thanks for the great review! We're thrilled to hear your convertible upright freezer is performing reliably, even in extreme temperatures that’s exactly what “garage ready” is all about. It’s awesome to know it’s been worry-free for you. We appreciate you sharing your experience! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good, need just a little bit of space and have a more capacity than a regular freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and it’s garage ready. Works well in hot garage.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It sounds like you’ve had a positive experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! Its garage-ready feature is especially beneficial for those who need extra freezer space without worrying about extreme temperatures. If you're considering it or recommending it to others, it seems to have performed well for your needs. - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got exactly what we bought, everything was great, the two men that delivered the item were friendly and knowledgeable . Outstanding, will shop there again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're pleased to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer met your expectations and that the delivery team provided friendly and knowledgeable service. It's wonderful to know that you had an outstanding shopping experience. If you have any other comments or need further assistance, feel free to reach out! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and does a great job keeping everything frozen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer we bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no o it So far everything ok running good we like Best buy . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, best buy i have ever made. This was a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect freezer for what we needed. Replaced our last one that went out.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Glad to hear it was the perfect replacement—reliable, roomy, and ready to go when you needed it most!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Happy Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving it, and the delivery guys did a great job delivering and setting the freezer up!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback. We're happy to hear that you're loving the freezer so far and that the delivery team provided excellent service during setup. We’re committed to making sure every part of your experience, from purchase to installation, goes smoothly and it’s great to know we delivered on that.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice freezer for the price. I have been looking for a stand-alone upright freezer for quite a while, this one does not disappoint!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal-not junk.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is exactly what I was expecting plus a little more. There is a lot of room-holds a bunch of stuff. It is a great deal for the quality and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is GREAT! The spacing inside of this upright freezer is really good. It runs very quiet. There is an inside light and there are drawers inside also. I would recommend it to anyone. It was delivered early in the morning with no problems. Thank you BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this as a freezer. It’s been about a month and things are good. We like that it has a digital temperature setting that can be easily adjusted. It’s definitely a bonus that we can choose to use this as a fridge instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer, and the price was great. I was thinking of getting a chest freezer, but glad I went with this Insignia upright. It has more than enough room for all my excess foods, its frost free and was cold quickly. It runs quietly and doesn't take up much space in my garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this freezer! Looks classy and has a big capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Garage Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a great secondary refrigerator to stick in the garage. Its a convertible so you can use it as a freezer as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for me. Able to use as a freezer or refrigerator. Purchased as a freezer for my garage.

    I would recommend this to a friend
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