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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4252 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,252 reviews
  • Rated 4 out of 5 stars

    Great little fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this size but buyer beware , it doesn’t hold a huge amount since only 13 cubic size. It’s perfect for me. Only reason for 4 star is the front door has couple areas that look like dents but I think it’s vacuum circles. It is in garage so I don’t care, but would not like it if I had it inside my home Best Buy very supportive to explain converting from fridge to freezer ! I use it as a full fridge , in the winter I will convert it to a freezer for frozen foods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gold Ribbon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. It runs quietly. It is frost-free. And it is a stand-up freezer. All I have to do is open the door and I can see on every shelf what I have. This freezer holds a lot. I installed it in my laundry room. This was a great purchase. Thank you Best Buy!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that you love your new freezer and that it runs quietly and is frost-free. It’s great to know that the stand-up design makes it easy for you to see everything on the shelves and that it holds a lot. We’re glad it fits perfectly in your laundry room and that you’re happy with your purchase. Thank you for choosing Best Buy! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed extra freezer space, but not a large unit. This is just the right size. The set up was very easy. The technician plugged it in and within a few hours my items were frozen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid freezer, made in Thailand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid freezer, made in Thailand. I bought this freezer with installation service and three-year Geek Squad protection. The delivery was excellent. The delivery team called me 30 minutes before arrival. They handled the hauling and installation carefully. Surprisingly, the compressor is from Toshiba, and the freezer is made in Thailand. I suspect that Midea manufactured this freezer at a Toshiba factory, which Midea acquired several years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In shopping around this freezer was about $300 cheaper then comparable products at other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convertible Freezer/Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has worked great. It can be all freezer or all refrigerator but not both. This is acting as our basement deep freeze. We now need a second refrigerator for our basement, so we are considering buying a larger version of this model to be the freezer and turn this smaller one into the fridge. It’s nice to have options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer. We have had it for 5 months and have had no issues. It is large enough to fit half a cow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit that can be a fridge or a freezer. Great value. I have now purchased 2 of these. It should be noted that the shelves do not adjust and that only the front is stainless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 4-1/2 Stars if I could. Only a couple of design issues (listed towards the end). I've been using the freezer for more than a month and a half and monitoring it during that time. No performance issues at all. Runs between 0 and -4 degrees when set at "00". Plenty of room inside and in the door. So Happy that I will not have to manually defrost the freezer anymore. It would be nice if they incorporated a temperature sensor so that at a glance you could see the internal temperature so that if there is an issue you will know it before it's too late. This is true for all cooling equipment but unfortunately very few have this feature. The display on the door is only for the temperature you set it at and it will disappear after a couple minutes. If you decide to use this unit as a refrigerator (simple to switch) and the power goes out, when the power comes back on it defaults back to a freezer and you will need to manually switch it back to refrigerator or end up with frozen food! If they would update the unit to fix these two issues, it would be a 5+ rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for us, love the glass shelves and basket at the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for only a few months, but so far, so good. Holds temperature well and I have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was used as a refrigerate frist and it was great. Then I switched it to a freezer. Extra room is great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two units (one for a fridge and one for a freezer) and we love them. They work great in both options and have a lot of space. The huge drawer and door shelves are great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two units (one for a fridge and one for a freezer) and we love them. They work great in both options and have a lot of space. The huge drawer and door shelves are great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs! Fits perfectly in garage with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Automatic defrost freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and cold. Energy savings and has an automatic defrost. Love it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi NgocanhH, thank you so much for your great feedback! We're thrilled to hear that you're enjoying the spacious design, energy efficiency, and especially the convenience of the automatic defrost feature. It’s awesome to know the freezer is keeping things cold and working well for your needs. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my old freezer. Very happy with the function and quality and prices lower than similar models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beer fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son in Colorado when he began brewing his own beer. What we liked about this was it was convertible and could be a dedicated refrigerator stored in the garage. It is the perfect size, no frills, star certified, everything we were seeking for his new project.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're thrilled to hear that the convertible refrigerator is working out perfectly for your son's brewing project. It's great to know that its size, simplicity, and energy efficiency meet your needs. If you have any other comments or need assistance, feel free to reach out. Cheers to many successful brews! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Frezzer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is super comfortable, and have the option for refrigerator too. I liked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, works as described. I use it as a freezer for my business

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback. We’re glad to hear that the product meets your expectations and serves your business needs well. We appreciate your support and look forward to continuing to provide reliable solutions. Keith | Insignia Support BBY-ExBrand_Insignia

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