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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4253 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,253 reviews
  • Rated 5 out of 5 stars

    Great product, service was spot on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really is the best place to buy appliances, the delivery was very spot on, they setup everything and only took 15 minutes to unpack and installed it inside my garage. The freezer/ refrigerator is great. Convertible which is one of the best feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to store a side of beef in. I like the fact that it has adjustable shelves. The drawers in the bottom are a plus too. Also like the fact that it can be converted to a refrigerator with the touch of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great garage refrigerator. It keeps drinks very cold and has lots of room. It was a great purchase

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SharonH! That’s fantastic to hear! We’re thrilled that your garage refrigerator is keeping your drinks ice-cold and offering plenty of space. A great purchase indeed! Thanks for sharing your experience—we appreciate your recommendation! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Remarkable Freezer/Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed that this could be a refrigerator or freezer. It worked well as a refrigerator for the short time I had it. If I had space in my home I would have kept it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great garage addition with switch to freezer or refrigerator whenever necessary!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this has a lot of space. Work great for us we have one for frozen and one as fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer! Love it! Just missing the gift card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Everything we wanted in an upright freezer. Love it! However, we were promised a $150 promotional gift card when we purchased this and have been told online- "nope". I was directed to go to Best Buy directly and discuss this matter. I even screenshot the promotional gift card when I purchased this freezer. I may need to edit this review when I speak directly to Best Buy. One of the attractive reasons of this freezer was an additional gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Frost free and WiFi compatible. 13 cu ft perfect size for our garage. Excellent drlivery and set up by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valued upgrade freezer for our garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new freezer for our garage and this new Insignia 13.8 cubut ft Garage ready upright freezer fits our needs perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a CHAMP!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a GREAT PURCHASE!!! It was great when I got it - even BETTER when I started learning the features!! Quick freeze, and can concert to a giant fridge. Cant go wrong with this one!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic review, EllenB! We're thrilled to hear that you're so pleased with your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's fantastic that you're enjoying the quick freeze feature and the ability to convert it to a giant fridge. If you have any further feedback or need assistance, please feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent freezer/refrigerator convertible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is plenty of room, the light makes everything very visible. It keeps food frozen solid, and I can change the temperature to exactly where I want it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can set it up as a fridge or freezer. Right now it’s my “drink fridge “, but I can always turn it down and use it as a freezer!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Gnate,

      Awesome! Thank you for letting us help you to keep your drinks cool, it is a pleasure to read when a customer is enjoying our products. Thank you for your review!

      Feel free to reach us if further assistance is required, remember that we are here for you.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love my new freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this to replace a smaller version which wasn't frost-free and also didn't have a light. I already have one of these that I use for a refrigerator, this one I use for a freezer. I love it. Plenty of room, a light, and no frost buildup.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We’re delighted to hear that the new model is meeting your needs so well. It’s great to know that the frost-free feature and the built-in light are making a difference for you. We’re also pleased that you find it spacious and effective for both your refrigerator and freezer needs. If you have any other feedback or questions, feel free to reach out!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this freezer delivered at the end of October. It replaced a 12-year-old Kenmore upright freezer. Have unit in basement as back up. So far, this freezer has been great. Do not plan to use as a refrigerator, already have a one next to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and versatility

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in 2021 in anticipation of a new baby that would require more freezer space for breastmilk. It worked great for that purpose and now we use it for overflow freezer items. We are now a family of 5 so its great to be able to have extra freezer space. We will be moving soon and will be living with inlaws. we will be changing the function to fridge so that we have extra fridge space with the increase in people. We are also strongly considering getting a second one for our new home and have one set to fridge and one to freezer. We are immensly happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Delivery was easy - they have great Covid protocols with doorstep delivery. Product is fantastic! Much larger than anticipated and keeps everything super cold and constantly frozen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chilling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this freezer for my daughter and she loves the fact it can be a fridge or freezer at the touch of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up right freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Works great!! Good size Garage freezer! Great buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer at a convenient size!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Not too big, not too small, and can actually find things (not like a chest freezer)! Keeps temperature great while looking good doing it! Gotten lots of compliments on the stainless door with info screen on front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a freezer that can also be used as a refrigerator. We have only used it as a freezer and it is really great. Glass shelves work well and having the temperature control on the outside is a nice feature.

    I would recommend this to a friend
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