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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4253 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,253 reviews
  • Rated 5 out of 5 stars

    Good freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite surprised that the freezer is as nice and quiet. It also fits well in my kitchen. I cannot speak about its longevity since I have had it only about 5 weeks. But I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upright, we see everything

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product. can either be a fridge or freezer depending on what we store. with shelves, it makes it convenient to see what's inside incontrast to a deep freezer. price point is great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good temperature changer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fridge is in working condition once we turned it on after 24 hours. Through, the fridge did have a few bents on the bottom back sides when we got it. As of now, it switches temperatures from regular fridge temperature to the coldest, very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up Right freezer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Work great and the price was low compared to the other stores.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re happy to know that you love the product and found it working great for your needs. It’s also wonderful to hear that you were able to get it at a great price compared to other stores. We truly appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice little freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for 2 to four. Door seals very tight. Very well lit interior. Like the ability to convert to refrigerator. Maintains freezer temp at -17 degrees F when set at lowest temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best COVID Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this just as the schools were shutting down. We put it in our basement as a secondary freezer. We quickly realized we need a refrigerator more than a freezer. It was so great to have the option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. We are using as a freezer and it got cold quickly. Plenty of room to organize. It has a lock function to keep you from accidentally toggling between fridge and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision I made to buy this freezer/refrigerator. Perfect size for any size family and takes up so much less space than I could have imagined. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the garage. Replaced a chest style freezer with this upright and it allows us to better organize our food instead of having to dig around in hopes of finding what we are looking for.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic, JuanitaT! It sounds like the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is a perfect fit for your needs. Upright freezers definitely make it easier to organize and access your food. If you have any questions, feel free to ask. Enjoy your organized garage freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best deep freeze hands down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new deep freezer. I thought it was going to be hard going from a chest deep freezer to an upright one but it wasn’t best decision I have made in a long time when it come to appliances. I love that it had the dual function too. This deep freezer has made grocery shopping such a breeze because I can organize my fruits and vegetables and meats and quick food options and quickly look and when I’m making grocery list and see what we’re out of and be done in less than five minutes and not re-buying stuff that I already have in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my mom love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prefect size and very good quality for my family. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer/Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for a 2 person home! Plus it converts between a freezer and a refrigerator with lights inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my freezer. It looks great and the size if the inside is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price is good for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Deep freezer & refrigerator is the goat no defrosting and ice is not building up

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the deep freezer and refrigerator are performing exceptionally well for you. It’s great to know they’re living up to expectations with no defrosting needed and no ice buildup—reliable and hassle-free performance is what we aim for.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great choice / sturdy design

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound design. Freezes well. Roomy. Tough to open, but that, to me, is a good thing. Someone left the freezer OPEN, and we almost had a terrible loss of food. I know they left it open BECAUSE it requires a good tug to open. I know when I close it, it's closed, and I like that. GREAT freezing (I use it as a freezer, although it can be used as a fridge too). Very roomy. I can actually see what's in my freezer. I'm very happy with this unit and recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freezer and great sales experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy so far. The shelves are well designed and it is very quiet. The Best Buy sales experience and delivery was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for our basement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. We have only had it for a few weeks but all is well. We are using it as a freezer and I like the shelves and configuration of drawers and compartments. I love that I will be able to use it as an extra fridge in the future if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase. Its garage ready and can either be a fridge or freezer depending on your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this item. This item is easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using as a freezer - Got it in June and this is July so not much experience with it. Is holding it's zero degree temp well.

    I would recommend this to a friend
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