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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,395 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is exactly what we needed. It is the perfect size for our family of 4. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Plenty of Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the space so I bought two, using one as a fridge and one as a freeze. Very convenient and allows ample space. Even room for extra large pizzas to lay flat. Very happy with this purchase and hope for long lasting value.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TheDudeAbides, thank you so much for your kind words! We're thrilled to hear that our product has provided you with ample space and convenience in your home. It's great to know that our fridge/freezer combo has been able to accommodate even extra-large items like pizzas. We aim for long-lasting quality and we're glad to hear that you're satisfied with your purchase. Thank you for choosing our product! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great - tons of extra space

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 of these 13.8 cu ft convertible freezers in the garage and it works out perfectly, one as a beverage refrigerator and one as an extra storage freezer. Added wire baskets to the freezer so items don't slide off the glass shelves. Have no issues and would definitely recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The average person is gonna find it very valuable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that you can use it for a freezer or a fridge. I bought one for a deep freezer and caught the other on sale for a garage fridge because I like it so much. It beeps if the door is left open too long but I wish it had WiFi for when I’m too far away from it. It would be nice to get notifications for temps and if it’s left open too long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and works great. Good feature to transition from fridge to freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 4 out of 5 stars

    Freezer/Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for what my family needs. Although I've used it as a freezer since I purchased it and have not used the refrigerator feature, I'm glad I can switch its use from a freezer to a ref and vice versa.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Freezer for the Price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for about a year, it's stayed really cold and the storage space is simply amazing for two people or more. I would buy this again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review, DMoreno! We're delighted to hear that your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer has been performing well and providing ample storage space for you. It's great to know that you would buy it again. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your freezer! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    great appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect freezer/refrigerator for my needs; efficient and freezes quickly and this freezer is not noisy when running

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 4 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Best price we could find. Gets cold fast and maintains. Ultra freeze button is handy to switch back to freezer function. Good capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy was outstanding for this purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with our purchase. Sales personal was very helpful. Delivery men were very pleasant an efficient during delivery, Freezer is just what we needed and it is working beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and there was a lot more room than I was expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the room I have in this freezer. Has a lock feature. I can set the temp.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Perfect Size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just big enough and runs great. Love the upright to find what you’re looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this Hybrid model since it can be either a fridge or freezer. Great option for our use in our cabin during the year. In the summer we'll use it as a freezer since we need a lot of extra room for frozen foods when we have large family get togethers. Winter time probably a fridge. Easy set-up. We like the upright (it replaced a chest freezer) since you can pretty much see everything with out having to empty it all out and see what is at the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete installation of our freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man Joel came today to complete the installation he was great. He complete everything that wasn’t done when they delivered the freezer Joel was exceptional all skills

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great Freezer for garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little freezer for our garage. Love that it can switch to be a refrigerator too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're happy to know the freezer is a great fit for your garage and that you’re enjoying the flexibility of switching it to a refrigerator when needed. We appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Just Right size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the unit as a second freezer, and it works perfectly. The size is just right, both inside and out. We are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review of insignia 13.8 freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working correctly and very well. It started the first time we hooked it up to power.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, JamesM! We're glad to hear your freezer is running smoothly right from the start. Enjoy the reliable performance!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia™ - 13.8 Cu.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great fridge Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless Steel Overall rating* Excellent Your review*

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can set the freezer temp digitally. Everything frozen solid. We’ve had it for a few weeks and everything working great!

    I would recommend this to a friend