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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4253 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,253 reviews
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Plenty of room. Doesn’t take up a lot of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bey was the only store that had what I needed. I was a little apprehensive because of the brand. They delivered right on time and we hooked it up. Has many great features. Quick freeze is really helpful. Very quite also. Great interior layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ample space for storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this freezer as it has a lot of storage space and when I purchase 400 dumplings from the wholesale place, I can put the entire box in the freezer. This is an upright freezer which means I do not have to bend down to get any food out of the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Space enough for us. Eso es todo. No tengo mas nada que decir.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this about 3 weeks and it has performed wonderfully with us using it as a freezer in our garage. The delivery went smoothly with them setting it in place and hauling away all the packing materials. It quickly got down to negative 5 degrees and has stayed within a degree of that since. I cannot yet comment on long term performance but for now it could not be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this as a replacement for my old freezer. It’s the perfect size for our needs. Alas no more defrosting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product works well no issues with the freezer

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great review! We're happy to hear that your Insignia™ Convertible Upright Freezer is working well and meeting your expectations. It's always great to know when a product performs reliably with no issues.

      We appreciate you taking the time to share your experience—thanks again for choosing Insignia™! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality product, fast and reliable delivery service. Delivered on time and the delivery people are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. No issues. Easy setup. A lot nicer than ny chest freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frozen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase, it has the exact size for my needs, the sales staff was very friendly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re happy to hear that the fridge was the perfect size for your needs and that your experience with our sales staff was a positive one. Providing helpful service and quality products is something we strive for, and it’s great to know we delivered on both.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer for garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this freezer just about 8 months now and is in my garage as a spare freezer. No issues so far, and it has plenty of space. Never used the refrigerator function but it is nice to have the option. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this as a freezer in my basement. Perfect Size and works very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge or Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and versatility of this fridge or freezer. Being garage ready makes it accessible as well! My only complaint would be that the doors cannot be switched for how they open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upright freezer keeps my food fresh and safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase from Best Buy specially the customer service was awesome.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're so pleased to hear that you loved your purchase and that our customer service made a positive impression. Providing excellent support and ensuring a smooth shopping experience is something we take great pride in. Your satisfaction truly means a lot to us.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    kathys redo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of ths appliance. Very handy being able to convert from refrigerator to freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for one month and so far so good. The real test will be this summer. Deliver was great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, FrankieP! We're glad the freezer is working well so far—fingers crossed it keeps up the great performance through summer!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted an affordable freezer to place in the garage that wouldn’t take up a lot of space. And this fits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Size, Good Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer standing freezers for the storage capabilities and for the ability to more easily find what you’re looking for. This is the perfect size at a reasonable price. It looks good and serves its purpose well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome appliance. The freezer is just the right size. It can be converted to a refrigerator with just the push of a button. I really like the feature of letting you know the door has been open. Great product!!!!

    I would recommend this to a friend
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