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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,395 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    FreeZer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it can be a freezer or a fridge. Good amount of room in it as well. Doesn’t freeze ice cream firm though

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    good freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big freezer. works perfectly so far. digital thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my wife and me. Works perfect. Fits perfect in our garage.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. Excellent size. For me only problem is that you have to pull the door hard

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Perfect size for me and my needs. I love the fact that it’s convertible.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works really well. Love the fact we can use as a freezer or fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep it cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer.very basic. Like the temperature variation ability

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Daniel, thank you for sharing your feedback. We’re glad to hear that your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer has been a nice addition to your home. It’s great to know that you’re enjoying its straightforward design and the flexibility of its temperature variation features. We truly appreciate your support and thank you for choosing Insignia.
      Rafay | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Freezer. I am very happy with this purchase. It looks good and keeps ice cream frozen. The one it replaced would not do that and was full of frost. Love this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for single family. It has a very tight seal.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Sherie! Sounds like a perfect fit for your family—tight seal and all. Appreciate the review!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Excellent Freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Highly recommend. This freezer is holds so much and keeps it extremely cold. Tight seal.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It keeps frozen food frozen. I like that you can see the temperature of the freezer on the door. It's a perfect size inside and outside for what I need and it looks nice. I use it as an extra freezer in my basement.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. Very spacious. I completely recommend this item.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ChristianS,
      We really appreciate your feedback! It’s great to hear that the freezer’s spacious design and value stood out to you. We built it with flexibility and garage-readiness in mind, so knowing it fits your needs so well is fantastic. Thanks for the recommendation! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Organize your frozen foods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially purchased the Insignia 7 cu. ft. freezer and it was a total disappointment. Died within a year, so we used the warranty to trade up to this model. The difference is night and day. We've only used the freeze function but couldn't be happier. All our food is properly frozen and the refrigerator-like design makes it real easy to find your frozen foods. Such a joy to open the door and immediately find what you're looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new freezer and it died within 2 months this one Works great so far.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your experience, GeorgeB! We're glad to hear this Insignia™ Upright Freezer is working great for you so far—it’s always reassuring to have a reliable appliance, especially after a previous letdown. Your feedback means a lot, and we hope it continues to serve you well for a long time! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always satisfied Insignia products as well as Best Buy. This freezer is very much user friendly and I can use it both Freezer and refrigerator when I need it with digital one click in outside door. Overall it’s fullfill my expectations and everyone should like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convertible freezer/fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this freezer for a couple of weeks…..so far works great!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for your feedback! We're glad to hear that your Insignia™ Garage Ready Convertible Upright Freezer is working great so far. Its ability to switch between a refrigerator and freezer makes it super versatile. Hope it continues to serve you well! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just what l needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right size. Easy to use. Temp is on the outside of the door. Clear drawer in bottom is great for prepackaged meats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! This is a second purchase of this item for me. The first purchase was last year to be used for extra refrigerator space. I was so impressed I purchase the second one to use as a replacement freezer. I have more storage space then I had in my old Kenmore 13.8 upright freezer. This freezer will not disappoint. The price was even better for the second purchase more than a 100 dollars less. Glad I didn't miss that sale!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Best freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great just perfect for what I need not too big or too small just the right size

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great little work horse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased right before Covid and it has been a brilliant addition. Performance has been excellent and the layout makes it easy to find what we need. The upright style takes up minimal garage floorspace. The only reason it is not 5 starts is because you have to be careful not to close the door too hard because it will bounce back and leave the door ajar. There is an alarm that sounds, but with it being out in the garage we missed it a few times, one time resulting in a full defrosting of the contents. Since banning the door slamming child from using the freezer without supervision we have not had a problem since.

    I would recommend this to a friend