Customer Ratings & Reviews
- Model:
- NS-UZ14SS0
- SKU:
- 6336450
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.
This summary was generated by AI based on customer reviews.
Great freezer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this freezer. There is lots of room, has a quick freeze or can be changed to a fridge. It is easy to use with a nice touch pad to control temperature.
I would recommend this to a friendNice addition for our garage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an interesting piece of equipment since it can be both a freezer or a refrigerator.
I would recommend this to a friendDoes a "solid" job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this for about two months now, and we've had no problems. Everything has remained frozen solid, and we have not experienced any temperature fluctuations.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, CHVACH, for your review! We're pleased to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer has been performing well for you. It's great to know that everything has remained frozen solid without any temperature fluctuations. We appreciate your feedback and hope it continues to serve you reliably! Ivy | Insignia Support
Versatile and works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For its size its fine. Works well. I appreciate the digital temp. readout. Switching between modes is simple and works well. Just wish it was a bit larger but that was all that was available when I had to get it.
I would recommend this to a friendGreat Freezer for garage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little freezer for our garage. Love that it can switch to be a refrigerator too.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're happy to know the freezer is a great fit for your garage and that you’re enjoying the flexibility of switching it to a refrigerator when needed. We appreciate your support.
Keith | Insignia Support
Good Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good it was the perfect size and seems to keep things very frozen. I was nervous at first being a brand I did not recognize but the quality seems to be there so I am happy.
I would recommend this to a friendGreat replacement for horizontal chest freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changed from a horizontal chest freezer to this as stand up freezer. So far so good. It's roomy, quiet. Eaiser to organize and see what's inside.
I would recommend this to a friendBetty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is working great and salesman and delivery men were very nice and helpful.
I would recommend this to a friendExcellent customer service A+++++
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. Best Buy handled this situation promptly and efficiently. I am so pleased and will continue to shop with them with total confidence
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are thrilled to hear that you received excellent customer service and that Best Buy handled your situation promptly and efficiently. Your satisfaction is important to us, and we appreciate your continued confidence in shopping with us.
Keith | Insignia Support
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It is so great to have the room to organize, and view what's in the freezer. Wish we had bought the larger one..maybe we will and turn this tor the refrigerator. Thank you for the great customer service. The delivery team was very professional and knowledgeable. Thank you! First time buying an appliance at Best Buy, will be back next time we are in the market.
I would recommend this to a friendAwesome Freezer / Refirgerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Insignia Upright Convertible Freezer / Refrigerator is Awesome! We're using it as a freezer and it works great! And, it's just the right size! I'm glad that we found just what we needed at BEST BUY!
I would recommend this to a friendMy new freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my choice… it was easy getting it put in and set up. Once it was running it took no time at all and it was nice and cold. Again I’m very happy with my choice.
I would recommend this to a friendFreezer in the Garage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love the freezer! We have it in our garage which has been fine so far. It's very spacious and we love the drawers and door storage as well.
I would recommend this to a friendGarage Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed to put in the garage. Perfect size and reasonably priced. Great customer service and delivery.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification in White. We're delighted to hear that it fits perfectly in your garage and that you found it reasonably priced. It's wonderful to know that you had a great experience with our customer service and delivery. Your satisfaction is our priority, and we're thrilled that you're happy with your purchase. Ivy | Insignia Support
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Delivered perfect condition and works as it should. Happy with the smooth transaction.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Gainer55! We're delighted to hear that the Insignia™ Garage Ready Convertible Upright Freezer was delivered in perfect condition and is working as it should. It's wonderful to know that you had a smooth transaction. If you have any further questions or need assistance, feel free to reach out. We appreciate your support and hope you continue to enjoy your purchase! Ivy | Insignia Support
Love this Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loving this purchase, It has added more space to freeze more items, it has a lot of space and what we really needed, Also it is a very powerful freezer that I have to set the temperature to the Max (10F.)
I would recommend this to a friendFreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Works perfect. I have only had it for a little over a month now, but I love it. Was worried about it not being big enough for the amount of food I needed to store, but it worked for me.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. Your input is valuable as it helps us improve and provide a better experience for everyone. If you have any additional comments or suggestions, please feel free to reach out. We look forward to serving you again soon! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Really runs quietly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hesitant to buy because I never heard of a combination refrigerator/freezer. So far, I am very satisfied. It works well and it’s very quiet! Just the right size for me and my spouse.
I would recommend this to a friendGood quality for the price, and great energy savin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a bit pricey for what we got, but that's probably the tariffs at work. Happy with the quality and how much it sips power compared to our old one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Appreciate the honest feedback, JeremyL! It’s great to hear the freezer is performing well and saving energy—even if the price felt a bit steep. Sounds like a solid upgrade from your old one!
— Shiela | Insignia Support
Delivery rocks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer works great. It was so easy to set up and use.
I would recommend this to a friend
