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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4252 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,252 reviews
  • Rated 5 out of 5 stars

    Perfect for the garage.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep a lot of frozen food on hand, so our Kitchen refrigerator/freezer is just not large enough to handle the overflow. This is perfect for the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer so far..perfect size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect portable size, but yet, not too small. Very quiet. Estimated yearly cost to run is around $47.00..Glad we got rid of the 20 year old Watt waster freezer that we replaced it with! (-:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great & works great! We needed extra freezer & this does not disappoint. It's not big abs not too small either. it's a perfect additional freezer/fridge in the garage."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice freezer and easy to understand. Delivery was great because the two men were outstanding. Would recommend this freezer/

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful! We're delighted you're enjoying your nice and easy-to-understand freezer. We're especially pleased to hear you had an outstanding delivery experience. We'll be sure to pass along your compliments to the delivery team. And thank you for recommending the freezer! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Xtra freezer space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this freezer!! Great price, great storage and love that it can convert to a refrigerator! I would highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues so far with the freezer (bought 3 months ago). Spacious on the inside and perfect for a family of 4.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, TarynH! We're pleased to hear that your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer has been working well for you over the past three months. It's great to know that the spacious interior is perfect for your family of four. If you have any other questions or need further assistance, feel free to reach out. Happy freezing!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is the perfect size for a single person or small family. There are ample shelves to hold food. The control on the outside door is nice to see the temperature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great Freezer for tight spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great freezer, for small spaces. I wish the handle to open would be smaller or different. as I have limited space. an upright make it all very accesible. I could not find anything on my previous freezer . I would recommend this. to anyone. if I could I would give it 4 and 3/4 stars. and th

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proper size for required location and storage capicaty

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, CH01, for your kind words. We’re pleased to hear the upright freezer was the right size and met your storage needs effectively. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome purchase!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this can go from refrigerator to freezer. I have two of them and I love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ann trossbach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much. It is bigger than I thought. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must purchase for homes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good value for the money. My wife loves it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for the great feedback! It’s always a win when a product delivers solid value and earns the household seal of approval. That convertible functionality plus energy efficiency makes it a smart addition to any home. Glad to hear it’s already making a positive impact for you both! Let me know if you'd like this reply tuned for a public post or review spotlight—I’m here to help polish. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new freezer and it died within 2 months this one Works great so far.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your experience, GeorgeB! We're glad to hear this Insignia™ Upright Freezer is working great for you so far—it’s always reassuring to have a reliable appliance, especially after a previous letdown. Your feedback means a lot, and we hope it continues to serve you well for a long time! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the freezer for about a month and a half now, and so far, it's working as it should.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JesusLovesYou,

      Thank you for sharing your positive feedback about the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're glad to hear that it has been performing well for you over the past month and a half. Your satisfaction is our priority, and we're here to support you if you need any assistance in the future. - Emman | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    GREAT FREEZER - LOTS OF SPACE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is great and works perfectly. Smaller profile worked so well (I put this in my laundry room to use for dog food). Keeps everything frozen, as it should. Spacious, adjustable, glass shelves (and shelves on the door) hold a lot. Light inside makes it so simple to find anything. I LOVE IT!! Additionally, delivery was a breeze. The delivery guys went above and beyond to get the freezer in place for me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Connie,
      Thanks for taking the time to leave your review on our Insignia Products 13.8 Cu. Ft. Upright Convertible Freezer/Refrigerator. We understand that you were in need of an additional fridge for food storage and to maintain your pet supplies fresh. Its great to read that this has worked out great for your needs. If you need any help or if you have a question, feel free to reach out to our team at any time, we are here for you.
      Janĩna G | Insignia Products | https://www.InsigniaProducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Super seal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, quick to cool. The door seals so tight that I have to hold it in place to get the door open without the unit sliding a little bit. I do wish the temperature readout on the front also showed current temperature, not just set to temperature. But I love having the adjustment and controls on the outside of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking freezer, well organized and useful on the inside. Freezer / Fridge function is really cool- will be handy if you ever need to switch later. I can't think of anything bad to say about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my freezer so far. Door is very tight. Everything stays well frozen and it is huge, just what I wanted. Hope it stays in great condition for a very long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frig/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Love It. Would Highly Recommend. Would Purchase Another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fabulous freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia freezer is great, good storage shelves lots of room am completely satisfied and recommend it highly, thanks best buy

    I would recommend this to a friend
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