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Customer Ratings & Reviews

$499.99
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Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,395 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Insignia freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works excellent, smaller than our last freezer, yet has more space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this deep freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good. I am loving this deep freezer. I put it in my garage. It's the perfect size. You can use it as a deep freezer or a refrigerator. But not both at the same time. I would buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So love it perfect size for the apartment. It will do both refrigerator or Freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought this freezer. It is so much more convenient to use than the freezer box in our fridge. I can easily view what we have and don’t have. I love it and I am glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like its very cold

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price because I used my Best Buy point, it’s perfect size and loos amazing in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect. Great size. Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got delivered curbside and easy enough for one person to maneuver into my garage. Easy to take the box off the top and then remove the foam piece on bottom. Assembly of the handle took 3minutes. We use it as a freezer and it stays real cold. Tested tempature and it is accurate. Need to give the door a push to make sure it stays cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream Garage Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this convertible garage fridge/freezer. We’re using this as a freezer and absolutely love it. So easy to organize (and not lose!!!) whatever we put in it. If I stock up on loss leaders, I use the quick-freeze feature. Couldn’t be happier. I plan to add one more as a refrigerator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, JudithK. We’re so pleased the convertible upright freezer has been a perfect fit for your garage. From easy organization to the quick-freeze feature, it sounds like it's made stocking up much simpler. We’re excited it’s working so well and that you’re already planning for the next one. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Very cold and adaptable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for more. Keeps things cold and has plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a month and so far everything is great! Service was excellent!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DianneM,

      Thank you for sharing your positive experience! We're delighted to hear that you're enjoying your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer and that the service met your expectations.

      If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nice size for us. Frost free is great. Runs quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goodbye manual defrost....hello Insigna

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the pandemic and how supply shortages are at the moment locating a upright freezer was difficult. After a bunch of research I found this freezer with a good deal of positive reviews. I have had it for about a month now and I am quite pleased with the performance so far. Even better yet the freezer price went down by 60 dollars and Best Buy priced matched it without issue!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of room to be a freezer I really like it. Excellent product

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    freezer is great keeps cold runs quite hope it is energy efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. No complaints. Does its job. Plenty of space. Overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer/fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's larger than I expected in a good way. Definitely needed the space and I love that the controls on the fridge can be locked and great feature when you have kids

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're delighted to hear that the size has exceeded your expectations and that it has provided the additional space you needed.

      It's great to know that you appreciate the locking feature on the fridge controls, especially for families with children. Your insights are invaluable, and we hope you continue to enjoy your appliance for years to come.

      If you have any further questions or need assistance, please don't hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Actually have two of them in my house. One we use as a freezer and one we use as a refrigerator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BrentS,

      Thank you for your fantastic review! We're thrilled to hear that you love the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer so much that you have two in your house. It's great to know that you're finding them versatile, using one as a freezer and the other as a refrigerator.

      We appreciate your feedback and are delighted that our product is meeting your needs. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually our second fridge/freezer. We bought the first one to use as a freezer and ended up using as a fridge. So, we needed another one to use as a freeze. They’re great! Perfect size and it’s a stand up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    valid purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it for a couple of weeks. But, so far so good. Am loving it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Dave! We're pleased to hear that you're loving the Insignia upright freezer so far. It's great to know it's meeting your expectations. Enjoy the convenience and energy efficiency!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. This is our first upright freezer and I really love it. Works great and plenty of room for all our veggies from the garden. Works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and work excelente, have good space inside work for what I want.

    I would recommend this to a friend