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Customer Ratings & Reviews

$499.99
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Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 4,395 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator-freezer.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this last year when our old refrigerator/freezer died. We use it in our garage as a refrigerator. So far no problems in the summer heat or winter cold. I love it. Perfect for what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back Up Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the reviews that I read stated that it would freeze everything. Luckily I have not had that issue. I keep it set on 35 degrees. I bought this as a second freezer but end up using it as a refrigerator because it stopped working. Little did I know that the fridge that I ordered would be on backorder for two months. It is small to be a fridge for a family of 5 but we are making it work.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    More refrigerator space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this upright convertible refrigerator/freezer a little over a month. We purchased it because we did not have enough refrigerator space for holidays. We have gone through Christmas and it totally fit the bill!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use keeps everything very cold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great with no sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , works great and with no sound , love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a bit small

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smaller than expected- wish Id have bought the larger 17 cu ft

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Seth, thank you for sharing your feedback! I’m sorry to hear the 13.8 cu. ft. freezer felt smaller than expected, choosing the right size can make a big difference, and it’s understandable to wish you’d gone with the 17 cu. ft. model instead. We appreciate you taking the time to leave an honest review and hope the unit still meets your needs.

      Vennila | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what we wanted at the price we wanted with fast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the freezer a little over a year. Works perfectly. No issues!! Looks good in the garage too

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that your freezer has been working perfectly for over a year without any issues. It's great to know that it also looks good in your garage. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Garage freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine . Easy to setup and use Need to balance it though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this use it as an extra freezer since our side by sude isnt cutting it on food storage. Even thinking on getting a 2nd

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well as designed. Easy to set up and is functioning perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I love the versatility of freezer to refrigerator by push of a button!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the freezer it draws low power and is nice and big.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Insignia freezer/ refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very much so far. Weekend after getting it my kitchen refrigerator went out, and being able to switch it over to a refrigerator was game changing for us. We have since bought a new refrigerator, but we were able to save most of our stuff. Ordered a half cow for the freezer now. Hope it does well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    wonderful system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this system to replace a different brand that stopped working, and could not be happier with the choice. It has been working great since we hooked it up. And the temperature display on the door is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is working very well. Had this freezer for a month.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Mike, for your review! We're glad to hear that your Insignia™ Convertible Upright Freezer is working well after a month of use. Reliable performance and efficiency are key, and it's great to know the freezer is meeting your expectations. We appreciate your feedback and hope it continues to serve you well! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great garage freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one that arrived was dead on arrival but I have to hand it to Best Buy's customer service. They easily helped me get this resolved. The freezer does what it should. All is operating correctly. Plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far the food is staying frozen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement quick, many places we checked wouldn't be able to deliver for a few weeks which was not acceptable. I wasn't familiar with the Insignia brand, but doing some quick research it is supposedly made by Haier which makes the GE freezers. In comparing with the GE model it cosmetically is pretty much identical but for $150 or so less I'll go with the lesser known name. So far it is working fine 23 days and counting.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We hope that you are enjoying your upright freezer! We know that being able to trust a unit like this to keep your food cold is very important and so, please know that if you ever have any question about your unit, you can contact us on he link below and we will gladly help you.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great new freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new freezer and it works great. It looks good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, CarolS! We're so glad you're loving your new freezer—great performance and great looks make a winning combo!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Insignia Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Freezer for the Money! I am very impressed so far. I was worried about it opening, but it self seals!

    I would recommend this to a friend