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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4250 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 4,250 reviews
  • Rated 5 out of 5 stars

    Great freezer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size for us at a very good sales price. We like the room and the shelving. The outside temperature reader is also a great touch. Insignia has been a good buy in the past also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and so far working flawlessly We were in a pinch with okd freezer not working and full of beef this was only freezer we could find in stock very pleased with the quantity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and lit inside fits what I needed. Quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size freezer for my garage. Very satisfied. Would recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is the perfect fit for your garage and that you're very satisfied with it. Reliable storage with ENERGY STAR certification is always a great choice. Enjoy, and thanks for recommending Insignia! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Better than a chest freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my chest freezer and I am very happy with it. It is very roomy and I love that it is easy to convert to a fridge if I need to switch.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you are very happy with your new freezer and find it roomy. It's great to know that you appreciate the versatility of being able to convert it to a fridge when needed. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just what I wanted and at a great price! It looks very nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks good! Cooled down pretty quickly and is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 13.8 freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia 13.8 freezer is well made and well priced. I was surprised with the quality of this BestBuy branded item.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ThomasL! Thank you for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you found it to be well-made and well-priced. It's great to know that the quality of our BestBuy branded item exceeded your expectations. If you have any further comments or need assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great frost free upright freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. Replaced a 20 year old Kenmore upright freezer that wasn't frost free. It was 12 Cubic feet. Bright Interior light and glass shelves are a huge improvement over our older freezer and larger in capacity. The only issue is that the plastic handle broke the 1st day of use once the freezer developed a sealed pressure from the cold. Emailed Insignia and they responded quickly, but didn't have the part. I made my own from a stainless steel handle I had from our kitchen remodel. All good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well fits in the area we have nicely and like it can change from freezer to refrigerator

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're pleased to hear that it fits perfectly in your space and that you appreciate its versatility to switch between freezer and refrigerator modes. Your satisfaction is important to us. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Just what I ordered. Plenty of shelf space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds a lot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice! Great design for inside Space. So roomy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer of the year!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally my freezer has been delivered.I’m so excited. Can’t wait to pack it in with goodies. Definitely is bigger in person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double duty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for a very old freezer. Efficient and roomy despite it being smaller in size. It can also become a refrigerator if needed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Becki! We're pleased to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is an excellent replacement for your old freezer. It's great to know that you find it efficient and roomy, despite its smaller size, and that you appreciate its convertible feature. If you have any other feedback or need further assistance, feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer, easy controls, can be fridge or freezer, great setup service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I wish I would’ve bought this years ago! Have always used a chest deep freezer. This upright is a game changer for organization I freeze our garden harvest and purchased fridge organizers to maximize the shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect garage freezer...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived in good shape. It has kept my food frozen. It is a perfect garage freezer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super sale!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like!!!! It's a great frezzer!!!! And the shipping... super fast!!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your review, Yiya! We're so glad you're loving your Insignia™ Convertible Upright Freezer—and that the fast shipping made it even better! Enjoy keeping things perfectly chilled!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect size for mine kitchen love seal of the door when is closed. The light makes it easier to find food and easy to keep clean.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, RoxieW! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is the perfect size for your kitchen. It's great to know you appreciate the door seal and the convenience of the interior light. If you have any questions or need further assistance, feel free to reach out. Enjoy your freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer, more spacious than expected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, cooled down to temp within a few hours. Had a small dent in the rear bottom when delivered, but does not affect the functioning. The interior is larger than I expected great for a larger family!

    I would recommend this to a friend
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