Customer Ratings & Reviews

It was such a hassle catching this in stock bc I wanted the stainless version since it was going in my basement. It was delivered, which I paid extra for even though it said free shipping on orders $399+, some scratches on it, a good ding in the side where the guy delivering pushed it into a part of my wall that is concrete block & scratched/dented a quarter sized hunk out of it. ONLY THE FRONT IS STAINLESS FYI. Had I known it was only the front that was stainless I wouldn’t just bought the white one for cheaper. The fact it can do freezer OR refrigerator is great!

Easy to use, setup. Can be converted from one mode to another. Best feature is locking .

The threads on the handle set screws were not tapped properly. As a result, it was not possible to attached the handle securely. Contacting customer service was a hassle and extremely frustrating. After inputting numbers on the phone (e.g., press 1 for this, press 2 for that, etc. ) The first person told me she couldn't help and I would have to go to the store. The store told me I had to call the 800 number. I finally connected with some one who found the transaction and said they would send a replacement, but it was out of stock so it would take a couple of weeks. A month later, I am still waiting for the handle.

So far so good. This freezer was the answer we were looking for for our additional food storage. Not to big and not to small. Additionally, my wife likes the versatility of the freezer/refrigerator combination -- this really makes a lot of sense. When you close the door it is a little hard to open because it seals so good, but my wife handles it really well. My son just bought one and really likes it too.

We've had this freezer for a couple of months now. It was simple for the delivery guys to install. No more defrosting the freezer. Works great and it will also convert to a refrigerator if we no longer need to use it as a freezer.

Exactly what I was looking for and size is perfect. I have had no issues and operates as stated! I like I can switch between refrigerator and freezer. Installers were great!

A good upright freezer may be hard to find but this is it. Delivery was 3 days after purchase. Setup service was eazy peazy. Love the in door shelves. lots of interior space and I can see everything, I don't have to dig for food, I just reach. I placed in my garage, my circuit goes out at times so I also like that the temp is displayed on door

The freezer is nice and big. It can store alot of freezen foods and ice creams.

Plugged it in and let it cool for a day. Set it to 0 deg. With a WiFi thermometer, it stays at that temp +- 3 degrees. I can see it run its defrost cycle every 2 days. Great freezer for the price.

I'm amazed how it keeps at 0 degrees and how quickly it gets back to temperature after the door is open to put stuff in there when my garage was 114 degrees!

This thing holds a -11 degrees F. I use a low cost weather station "outdoor" sensor by placing in inside the box. Put the other unit on top of the freezer. We don't need a bigger one. We can find everything in here, will manage our frozen reserve food much better from now on.

Great option for the price. The fact that it can be either a freezer or refrigerator is a bonus!

Excellent product. Just what we were looking for. Price was right and delivery perfect. Nothing to complain about.

Delivery and setup was on schedule, and removal of our old refrigerator went without any issues! We have had the freezer for over a month without any issues!!! We love it! Thank you BestBuy!

Love this convertible freezer/refrigerator! Rather than deciding whether to use it as one or the other, I purchased 2! Now I have a stand-alone freezer and a stand-alone refrigerator in my garage for extra food/drinks. Absolutely love that you can convert the unit into either a freezer or refrigerator :)

This has great storage and I like that it can be a freezer or refrigerator

I love this stuff far. I’m using by as a freezer only and it’s smaller than my last one, but serves its purpose. I am concerned about weight on shelves because it’s geared more toward refrigerating items, but so far so good. I just need not over pack it and I’ll be fine.

We love this freezer, it fits right where we had our chest freezer in the garage. It has so much room, when we emptied our chest freezer into it there was so much more room it wasn't even half full. Now I don't have to dig around looking for something, it's right in view.

Great service and fair price BY did excellent job communication and keeping me update

Best item for my bakery desserts! It is not too big not too small and very good quality for the price! Definitely worth to purchase!!!