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Customer Ratings & Reviews

$499.99
Save $350
Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4333 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,333 reviews
  • Rated 5 out of 5 stars

    Refrigerator/Freezer option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stuff far. I’m using by as a freezer only and it’s smaller than my last one, but serves its purpose. I am concerned about weight on shelves because it’s geared more toward refrigerating items, but so far so good. I just need not over pack it and I’ll be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great kitchen appliance. Keeps food cold and no freezer burn Very happy Great bunch of delivery people. Very funny

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer, just the right size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this freezer, it fits right where we had our chest freezer in the garage. It has so much room, when we emptied our chest freezer into it there was so much more room it wasn't even half full. Now I don't have to dig around looking for something, it's right in view.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Deep freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great one. Freezes really quickly. Has a timer so you know it was left open too long. Keeps food frozen at a wonderful temp. Can make it freeze below temps temporarily

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well as designed. Easy to set up and is functioning perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of room to be a freezer I really like it. Excellent product

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and perfect space for where I needed it. Glad and it was the best rice everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    STAND UP FREEZER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feezer. Plenty of room. I like that you can lock ut wit the digital screen and see the temperature.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your thoughts on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! It sounds like a great addition with plenty of room and the handy digital lock feature to keep things secure. Being able to see the temperature is such a convenient bonus. If you have any other insights or feedback, I'd love to hear them!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I love the versatility of freezer to refrigerator by push of a button!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Freezer or Refrigerator?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this convertible freezer/refrigerator! Rather than deciding whether to use it as one or the other, I purchased 2! Now I have a stand-alone freezer and a stand-alone refrigerator in my garage for extra food/drinks. Absolutely love that you can convert the unit into either a freezer or refrigerator :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for 7 months now and works as expected. We have it full and it is great. Love upright over chest because you can see and access everything without everything being piled in top of each other.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just Right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good upright freezer may be hard to find but this is it. Delivery was 3 days after purchase. Setup service was eazy peazy. Love the in door shelves. lots of interior space and I can see everything, I don't have to dig for food, I just reach. I placed in my garage, my circuit goes out at times so I also like that the temp is displayed on door

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 4 out of 5 stars

    Stainless on front ONLY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was such a hassle catching this in stock bc I wanted the stainless version since it was going in my basement. It was delivered, which I paid extra for even though it said free shipping on orders $399+, some scratches on it, a good ding in the side where the guy delivering pushed it into a part of my wall that is concrete block & scratched/dented a quarter sized hunk out of it. ONLY THE FRONT IS STAINLESS FYI. Had I known it was only the front that was stainless I wouldn’t just bought the white one for cheaper. The fact it can do freezer OR refrigerator is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have had the unit for about a month. The versatility of freezing or refrigerating is handy, just not sure how you’d switch efficiently? The door seals really well? You almost need two hands to open the door.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Good Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, holds temp. Door is a little hard to open

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great freezer/refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer as a back up to my home refrigerator/freezer. Found out when it was delivered that if you no longer need it as a freezer you switch it to refrigerator mode. Pretty neat. Its only one large cabinet and can only use it in one of the two modes at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far the food is staying frozen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement quick, many places we checked wouldn't be able to deliver for a few weeks which was not acceptable. I wasn't familiar with the Insignia brand, but doing some quick research it is supposedly made by Haier which makes the GE freezers. In comparing with the GE model it cosmetically is pretty much identical but for $150 or so less I'll go with the lesser known name. So far it is working fine 23 days and counting.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We hope that you are enjoying your upright freezer! We know that being able to trust a unit like this to keep your food cold is very important and so, please know that if you ever have any question about your unit, you can contact us on he link below and we will gladly help you.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    upright deep freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my chest freezer to an Upright. Love it. I have all my meats separated and can now easily find everything in the deep freeze. The temp display is perfect enhancement. on a daily deal sale, the price was perfect also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 13.8 Cubic Foot Upright Freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Freezer is Great. It's quiet and comes with an Energy Star certification. When closing the door, you can hear it sealing it tight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia uprigft freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace our chest freezer. It frees up space as well as we do not have to bend over to get items out of the freezer

    I would recommend this to a friend