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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 4,395 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Freezer ready

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer was the best height, and was able to hold a lot of food inside. The time to freeze something was quick. Very good unit.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy with purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra freezer space and this is exactly what we needed. Looks very nice too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback! We're thrilled to hear that our Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is meeting your needs for extra freezer space. It's great to know that you’re also pleased with its appearance!

      If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and hope you enjoy your new freezer for many years to come! BBY-ExBrand_Insignia

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Good Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, holds temp. Door is a little hard to open

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the delivery guys were on time and very helpful and professional and polite.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification! We're pleased to hear that it works great for you and that the delivery team was on time, helpful, professional, and polite. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new freezer! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer! Have had it for more than a year and still happy with the purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, NoraJ, for your positive feedback on the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're glad you're still happy with your purchase after more than a year. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great. Holds lots of meat. Stays frozen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer ...just the right size. Works perfectly and looks great too!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great for extra freezer space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it as a freezer and it works fantastic. It fits more food than I expected

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Deep freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great one. Freezes really quickly. Has a timer so you know it was left open too long. Keeps food frozen at a wonderful temp. Can make it freeze below temps temporarily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My freezer broke suddenly, so we needed a quick replacement. this one was maarked down as a floor model but still worked perfectly. So far, it has been sturdy and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new freezer. This nee addition to my house gives me added room for extra food.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KennethM,

      Thank you for your wonderful review! We're delighted to hear that you love your new Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it provides you with added room for extra food and meets your needs perfectly.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Very spacious and easy to control the temperature.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Good Freezer for the Price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temperate is consistent and it doesn't build up annoying frost. Just be careful when closing the door and make sure it seals before you walk away from it--carelessly slamming the door shut may result in it bouncing back open and thawing everything out if you don't pay attention...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found the freezer we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were looking for a freezer with specific requirements. Best Buy had the dimensions and price we were looking for. Great product. Thanks

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's great to hear! Finding the right freezer to meet your needs is essential. If you have any other insights or need assistance, feel free to reach out. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Easy to operate Delivery was fast and installed by them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love this conversion fridge/freezer. Right now I only use as an extra freezer for my cookie dough business, but it works great and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, keeps things very cold, doesn't take up a lot of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process to ordering my stand-up freezer was fast & efficient. The freezer arrived in great condition. Set up was fast and delivery guys were friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. This is a convertible freezer and refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well pleased with this freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working well. I have only used as a freezer, but like that I could switch if/when needed. I placed a separate thermometer and it shows a consistently freezing temperature. Keeps frozen foods frozen; that's all I can ask of it. But, it is a nice looking appliance too.

    I would recommend this to a friend