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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4253 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 4,252 reviews
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the freezer in Jan. just what we wanted although the delivery crew put a good scratch in our flooring

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We sincerely apologize for the damage caused to your flooring during the delivery of your freezer. While we are pleased to hear that the freezer met your expectations, it is disappointing to learn about the issue with the delivery. We strive to ensure a smooth and satisfactory experience for our customers, and your feedback is invaluable in helping us improve our services. We appreciate your understanding and patience as we work to address this matter and prevent similar occurrences in the future.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best chose freezer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer/refrigerator i use it as a freezer and it is by far the best freezer ever lots of room and shelves to keep organized ,i used to think box freezer were good until u fill it and cant find anything,the best chose ever to get an upright freezer to keep organized and rasy access to everything in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, keeps items in the freezer frozen solid, and is very quiet

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that your product works great, keeps items in the freezer frozen solid, and operates very quietly. Your satisfaction is important to us, and we are committed to providing quality products that meet your needs.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent value for the price paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works as promised and is easy to operate. More impressive was Best Buy's organization from the time we ordered it through pickup at the store. They have this new system figured out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick freeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, and freezes quickly. So glad we decided on this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good performance at good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the option of freezer or refrigerator. The freezer gets to set temp quickly. It runs quietly and the digital panel on the door let me know that it's running as expected whenever I walk by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little flex-refrigerator/or freezer is really nice and roomy. Well made and just the right size for me to store my duck eggs' business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the temperature shows on the front door of the freezer. Makes for no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing freezer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is amazing! We needed a new freezer to replace our small freezer and this one does the job. We have no complaints.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the new freezer is meeting your needs and that you have no complaints. Your satisfaction is important to us, and we are glad our product is doing the job well. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good value. Read to resolve door closing issue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months in and it seems to be doing the job. Others have mentioned the door not closing all the way. I had the same problem. I found this is due to the rubber seal binding against the frame on the hinge side of the door. Putting a very thin coat of petroleum jelly on the mating surface of the gasket solved the issue. Also, make sure you level the unit. The door and frame will not align perfectly or close properly if the unit is out of level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!! Great Deal for your money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally go to Best Buy and purchase a refrigerator but also wanted extra freezer storage. I see that unknown for me Insignia brand, see the appliance inside and decided to add it to my order and give it a chance. It’s amazing!!! Works like one of those commercial grade standing freezers where the stores have the ice cream! Just after you close the door you heard for a few seconds the system cooling very fast! Works great! You can use it as freezer or refrigerator! Low noise, received my electric bill and don’t consume a lot of energy. If I have more space I would buy another for use it as refrigerator. Now I like the Insignia brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra freezer for garage. Got cold fast, quiet and lots of usable space. Just wish thermo gave actual temp along with desired temp.will switch to fridge when family in town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this freezer for about a month now and we so far like it. We have had no issues with it not keeping our food frozen. The delivery was very smooth and they wheeled it right into our garage and even offered to unbox it for us even though we did not add on the installation. We hope this freezer will last us awhile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic 2nd freezer, can set temp from the outside and able to fit a lot of food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this freezer purchase. just the right for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great appliance, can be a refrigerator or a freezer, love the way it looks and fits....great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, nice space saver and still quite spacious inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my freezer. It a perfect size for my family, and during these times I wanted to stock up on meats and this has plenty of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this freezer after having a chest freezer for years. I love the size of the freezer and the option to use it as a refrigerator in the future if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for a garage Fridge or freezer is your choice

    I would recommend this to a friend
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