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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 4,395 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome freezer for a great price !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome freezer for a great price. Delivered on time and installed by the two guys. Great that the same price got us the metal finish instead of the white finish. Looks great in our garage !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convertible Freezer/ Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have bought from Best Buy. I like the brand and I also like the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customee service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one was damaged. Best buy took care of it right away, with no issues and had the new one delivered 48 hours later. That to me was taking care of your customer..

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Very good garage ready freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase and looks great. I set this up in freezer mode. Cools great and no frost. Doors are a little tough to open. I am assuming it is because of the air tight sealing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this freezer. Alot of room inside. Wonderful item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great utility for cold stoage.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our garage refrigerator went out on us and instead of having it repaired, we replaced it with 2 of these. We set one up as a refrigerator the other as a freezer. These are working GREAT and we have a lot more cold storage now. Highly recommend these for extra cold storage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Good spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious with drawers. Can be used as fridge or upright freezer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Roomy Freezer/Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer/refrigerator to replace a chest style freezer. I chose the Insignia brand because I had experience with this brand and have not had any issues. I have had it about a month now and am really glad that I replaced the chest freezer with the standup type. It's really roomy and I would definitely buy this brand again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space and organization. Great value for the price. Thia has been an upgrade from a chest freezer. The door is tight and doesnt open accidentally and the temp controls on the front are really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upright freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this freezer a short time, but have been impressed so far. Functions without issue and I really appreciate the convenience of not having to dig through frozen items to get what I need.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Loved it so much I brought it twice

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love this product! I purchased it twice once for my sister to place her garage and the second time for the basement of my new home. The features are great and I love that I can switch between freezer and fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deep freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious freezer. A great change up from the usual chest design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid fridge / freezer. Reliable and easy to use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your review! We're happy to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is meeting your expectations. It's great to know that you find it reliable and easy to use. Enjoy your new appliance! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great kitchen appliance. Keeps food cold and no freezer burn Very happy Great bunch of delivery people. Very funny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took only a few days to get here and it is so nice. Can be a full fridge or freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Pretty but reliable in the hot garage.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for about a year and a half. It has survived 2 summers in a Texas garage, with this past summer being one for the record books. It's not much to look at but it does its job for freezer overflow items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for your money. The items stored in the freezer is always accessible, and fresh. The freezer is auto-lock.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, plenty of space. Exactly what I was looking for in a freezer for extra food storage! I keep it in my basement and it was super easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the size and quality. No issues. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 13.8 Cubic Foot Upright Freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Freezer is Great. It's quiet and comes with an Energy Star certification. When closing the door, you can hear it sealing it tight.

    I would recommend this to a friend