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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,395 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer with lots of room, nice lighting, easy to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Been good so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used it as a spare refrigerator in the house. Works well keeping ice cream hard. The seal on the front door is tremendous. Little kids won’t be able to open it. Should probably avoid heavy products anywhere but the bottom, too, because the shelves are slide in that stay in place with gravity. For the money, this is a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what we were looking for. We replaced a chest freezer and it was difficult to reach the bottom and when even half full you couldn’t see what was underneath. This standup is small and compact and just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Awesome freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome freezer for the price. Works great. Nice size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue was the delivery process - promised date and time - lost work - the claim was the truck broke down - another day and time established... it happens when Best Buy uses another company to deliver - otherwise - very happy with the freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Right-size freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. My family enjoys very much. Just right in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Worked perfect on plug in. Fits nicely in the garage. Love the locking features and the alarm if you leave the door open very handy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, MaryV! We're thrilled to hear that you're enjoying your new Insignia™ Upright Freezer. The locking features and door alarm are certainly handy additions. We appreciate your business and hope you continue to enjoy your freezer for years to come. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Best Buy. - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every year i buy 1/2 a cow, this freezer is olenty big to store that plus many other frozen food items. The quick freeze is a great option to help get colder faster

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Garage Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this freezer for my garage space, so far it's great. It fits my space and freezes perfectly, the inside space works well. I will recommend it. It one thing that is annoying but I think best for the garage space and that is the suction on the door is very tight... sometimes the freezer moves when opened. Elaine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great fridge for the price. Works as expected with no issues. Great purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your fridge and that it's meeting your expectations. Your satisfaction is our top priority, and we're glad to know you had a great purchase experience with us.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Good freezer, but hard to open

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like almost everything about this freezer, but it takes quite a bit of force to open the door. I usually have to yank hard two or three times to open it. I don't know if it has a vacuum seal or if the door seal is magnetized, but it takes much more force to open than our identically sized GE freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces a 10 cf chest freezer — no more freezer diving necessary .Much easier to see contents. I plan to buy wire mesh baskets to make keeping track of contents easier. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is perfect and it's sleek design makes it great addition.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, HazelB, for your wonderful feedback! We're thrilled to hear that the size and sleek design of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer have made it a great addition to your space. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience with us. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    The Perfect Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are delighted with our Convertible Upright Freezer. We downsized from the larger one we had. Since our children are all on their own, this one is right for us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as instructed! Quiet and freezes quickly. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Looks good, and works great, and it’s very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Just as described.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed. Delivery was awesome. I love the fact that there is an option to use it as a fridge or a freezer as we all know our needs change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fine freezer addition for that bit of extra space need. Price was right and so far so good. Delivery went well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    STAND UP FREEZER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feezer. Plenty of room. I like that you can lock ut wit the digital screen and see the temperature.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your thoughts on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! It sounds like a great addition with plenty of room and the handy digital lock feature to keep things secure. Being able to see the temperature is such a convenient bonus. If you have any other insights or feedback, I'd love to hear them!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Great product at reasonable price. I havent used the Regrigerator feature as my main reason for purchase was for a freezer and it serves my purpose 100%. Very Satisfied.

    I would recommend this to a friend