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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 4,395 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    SPACIOUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is spacious! Best purchase ever! I would purchase again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, BeatsbyDrDre, for your enthusiastic feedback! We're delighted to hear that you find our Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer spacious and that it has been your best purchase ever. It's wonderful to know that you would purchase it again. If you have any further comments or questions, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Fabulous freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes up very little space in my kitchen. Very spacious inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Buy with caution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The use of the unit is as its intended, but the packaging needs improvement. The unit was damaged inside the box, but the box showed no signs of damage. The plastic drawer was broken. as for the functionality of the unit. Its perfect

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 13.8 Cu. Ft. Upright Freezer. We appreciate your feedback and will pass it along to the appropriate team for further review. In the meantime, we recommend purchasing with caution and checking the unit thoroughly upon delivery. We're glad to hear that the functionality of the freezer is working well for you. If you have any further concerns or need assistance, please don't hesitate to reach out to us. Thank you for choosing Best Buy. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Buy is the Best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a larger chest model freezer to this upright model fit our circumstances perfectly. Everything regarding Best Buy’s service was equally excellent. Very happy with the entire process.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size and design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This convertible freezer/refrigerator is perfect for my small space. I don’t need a freezer section as I have a chest freezer so this gives me extra refrigerator space! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great vertical freezer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer and fridge combo. We are using this to store frozen food. Instead of buying horizontal storage, this was a better option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright convertible freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the value for the price. Good to have the option of converting from freezer to fridge. Storage shelves in the door is also nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful freezer...lots of room! Does what a freezer should...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A nice freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for what we need. Quiet and keep all of our “extra” frozen food very nicely frozen

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Freezer or Fridge, your choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is actually an option to choose to use it as a full spare freezer or fridge which i love. So far we chose freezer and it has been perfect. Great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little freezer. Just the right size. Loved the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your concise and positive feedback! We're glad to hear you're enjoying your little freezer and that it's just the right size for your needs. We're also delighted that you loved the price. We strive to offer products that provide good value and meet our customers' needs, and we're pleased that we've achieved that for you. We appreciate you taking the time to share your satisfaction.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Surprise Benefit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised that you could use it for a freezer and a fridge. This came in handy with Thanksgiving this year. This was a great investment that already paid dividends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the freezer for about a month and it has been performing flawlessly. We considered a chest freezer but we really like that this upright freezer allows easier access to the contents. We also appreciate that this freezer is very energy efficient and should not impact our electricity bill significantly.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    perfect size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size and perfect for my place. perfect temperature

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Matching fridge/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using this as a fridge in my kitchen with no temp issues. I also have last year's model I am using as a freezer, now I have matching full size fridge and freezer side by side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upright freeze. 100% satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upright freezer. We have been purchasing 1/4 cows and 1/2 pigs and didn’t want t chest freezer. Items tend to get lost in the bottom. Having this upright freezer has made it a breeze to organize meats by cuts and the vacuum assist door that kicks in after closing is a nice touch

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, SteveK, for sharing your experience. We’re thrilled to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer has made organizing your meats more convenient. The upright design and vacuum assist door are great features for efficiency, and we’re glad they’ve been beneficial for you. We appreciate your support and look forward to providing more reliable solutions. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales representatives were very helpful during the time of purchase. The delivery driver was very informative and punctual overall service 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bait freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer to store bait and ice for fishing. It brought the temperature down to 0° and I am completely satisfied with its performance. It looks good and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our prior upright freezer failed, we replaced it with this. Price was right, keeps good temperature even in a sun spot by the door. Ability to swap over to a refrigerator if needed a definite plus. Delivery crew was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and modern design and works well a garage freezer. Ample space for storage of different sized items.

    I would recommend this to a friend