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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4252 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 4,252 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Plenty of space inside and fits perfect in a our store room. Like the versatility of freezer-to-fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can spend savings on filling the freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is perfect. Lots of room which is what I wanted but so much my eyes have gotten much bigger at the grocery store.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi NancyB,

      Thank you for your feedback! We're thrilled to hear that the Insignia™ Garage Ready Convertible Upright Freezer is perfect for your needs and offers plenty of room. It's great to know that it's making your grocery shopping even more exciting. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia 13.8 Cu Ft. Upright Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works great. It has plenty of shelf space for large items. Now I don't need to dig my frozen meats from the chest freezer ever again. I've received multiple reminders and preparation instructions ahead of time. The delivery crew arrived on time and set the freezer according to our choice in the basement. Everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator/ freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for smaller home but did buy bins for packages because the slid off the shelves

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that the size is perfect for your smaller home. We appreciate your insight about the packages sliding off the shelves and understand why you chose to buy bins. Your satisfaction is important to us, and we value your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent simple freezer. Only had it a couple months but no complaints. It held a half cow no problem with some space left over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coolant

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - White is very good

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you are using the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification. Your experience helps us understand how our products are used and valued. We appreciate your insights and are committed to continuously improving our services to better meet your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    1 month in and all good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the freezer now for a month. Smooth delivery. Lots of space, stylish, and functioning very well so far. Good price and energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is perfect for our needs. It is working perfectly and exceeds our expectations.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Andrea! We're thrilled to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is perfect for your needs and exceeding your expectations. If you have any questions or need further assistance, feel free to reach out. Enjoy your new freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fast ship, love temp display on door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, item as described. Using as a refrigerator, love the temp display on outside. So far so good, holding temp. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing that it could be a freezer or the refrigerator. I use it as a freezer for the garage. You will not be disappointed if you purchase one too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it in garage. Works perfect. Even in winter the temp inside stays at zero. Can’t go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the perfect size for me. I had a freezer that lasted almost 30 years so I hope this one does too

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the size of our freezer is perfect for you. Your satisfaction is important to us, and we hope this freezer serves you just as well as your previous one. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, nice model and delivery was well done. I am very please with the the product. The price is very reasonable for the quality delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia freezer good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started up immediately and has been working just fine ever since. Just the right size for the garage space we have. Delivery and setup went seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity and cooled extremly quickly, stays consistently cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Freezer that is very functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this freezer in garage for extra freezer and extra storage over what in house refrigerator has. What is very nice is not having to dig through other frozens to find what I’m looking for as with a chest freezer. With that also being able to use older products first so they don’t go bad. For me this freezer is a big plus over the chest freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome freezer easy to use and works great would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia™ - 13.8 Cu. Ft. Upright Convertible Freez

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I have made in a while. Perfect size, nice easy design and very quiet. Freezes really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator to purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! The option to use as a refrigerator or freezer is the reason I chose the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chris

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, it's perfect size for 2 people, fits perfect in the right spot

    I would recommend this to a friend
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