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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 4,395 reviews
  • Rated 5 out of 5 stars

    Perfect freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the freezer on time and great service. I ordered on line. Perfect for me. Although the price to take off my old one was a little much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job with delivery. I never thought this would be something I commented about. It was delivered intact with all packaging left in the delivery truck. I purchased a comparable refrigerator from a competitor a week earlier. Hands down, Best Buy our performed. Also, the features on the freezer are really neat!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works quickly & perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this size freezer. Bought new custom home refrigerator/freezer built into kitchen counter size not enough freezer space. Put this in my laundry room & works perfect in size & appearance. We are very happy & would recommend this alternative to anyone that needs more freezer space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Fits so much and has completely changed our grocery game. With a family of 5 this is a must have. Price was great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your positive experience, Erin. We’re dedicated to providing the best Freezer, and your feedback motivates us. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good medium size freezer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the chest freezer now wishing I had kept both it’s a great freezer works really well could use more room the chest freezer would have been good for storing things and having a freezer that gets ice is good for power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good freezer. It's very roomy--I always need more freezer space around the holidays because I do a lot of baking. I like the outside screen so I can tell at a glance if the door isn't closed tightly. But it always is because it closes on its own once you let go of the door.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not recommend this freezer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps a stead temperature and has more room and shelving than expected. The only issue I have is that the door does not close all the way unless you put some effort into it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Prefect Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this product as an extra freezer. It was delivered in a timely manner and they men were very professional. Pluged it in waited a few hours as instructed and have been using it every since. I have not had any problems whatsoever. I would definitely recommend this freezer/refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love the light and pull out drawer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light inside the freezer and the pullout drawer. Also love that the temperature control is on the outside of the door and it's digital. Mine had a dent in front but Best Buy was reasonable in the discount they gave me for accepting it with a dent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have it in my garage as an extra freezer and it has worked very well and has been able to put perform my whirlpool gladiator unit. Thinking about getting another one and replacing my whirlpool unit since that is always going out on me. Highly recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. very spacious shelves, easier to keep items organized, happy I purchased this product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s bigger than I wanted but I love it. Lots of room. It regulates the temperature to save energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works in a pinch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a value purchase. It works perfectly fine as a freezer and a fridge. No need for a more expensive brand when this one performs just as well and for a great price. Have it in the garage and hardly makes a peep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great freezer and thinking about buying another one to use as a fridge in the garage

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great convertible concept that can adapt to the needs of your household. Has primarily been an extra fridge (drink fridge) since purchase, but I love knowing we can have it as an extra freezer with the push of a button if we need freezer space suddenly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it and ot easy to use i recmoned this fridge to my frind all buy again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification. It's great to hear that you find it easy to use and that you love it enough to recommend it to your friends. If you have any further comments or need assistance, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure if I should get an upright or chest freezer. Very happy I picked up this upright. It is easy to see what is frozen and can switch over to a fridge if needed. I like thay there is an option to "flash" freeze something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST have!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is awesome. I recommend it for all your family needs. I have kept my freezer needs organized, fully frozen, and its convertible (freezer/refrigerator) function came in handy when my main refrigerator broke. Saved the expense of replacing all that food, etc. 10* on 5* range!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mikey likes it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and has for two years now so yes Mikey likes it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's great to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification has been working well for you for two years! It sounds like a reliable and efficient appliance. If you have any other questions or need further assistance, feel free to ask! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was initially looking for a chest freezer, but since there were none in stock, came around to this item. Saw that it worked as both a freezer and a refrigerator. Been using it as a freezer, and I cant be more pleased with the purchase. It has been working great.

    I would recommend this to a friend