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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4253 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 4,252 reviews
  • Rated 5 out of 5 stars

    Working well for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are older, and when our chest freezer died we wanted an upright. Our backs had trouble bending over. So far this freezer has been a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Freezer. I am very happy with this purchase. It looks good and keeps ice cream frozen. The one it replaced would not do that and was full of frost. Love this freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works well and is very quiet and the price is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what we needed to put in the basement. Upright and we don’t have to defrost it. We are very happy with this freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Freezer/Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great freezer. It actually is both Freezer/Refrigerator. The price was really good. The product meets all our Freezer needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in 2023, is working great. Easy to maintain. Easy to adjust.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, MichaelD, for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're pleased to hear that it's working great for you and that you find it easy to maintain and adjust. Your satisfaction is important to us, and we're glad the product is meeting your needs. If you have any further comments or need assistance, please feel free to reach out. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    House brand freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works fine Energy star rated Convertible to refrig or freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer/Refrigerator conversion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Bought it for additional freezer space. Awesome that it can convert into refrigerator too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. it is so easy to see what is in there with the light. love the glass shelves and the drawer. lots of room. love the quick freeze setting when putting items in the freezer. I got this because I wanted a frost free freezer. but everything about this freezer is perfect. It does take up more space than my old freezer but all of the frost free freezers I looked at were bigger than my old one. It just took about 2 hours to freeze when I got it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thanks for taking the time to leave a comment about your freezer. We are so glad to read that this freezer is what you were looking for. We also want to thank you for being part of the Insignia family, remember that if you any doubts or concerns, contact us at any time you need. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Super deal, great freezer/fridge convertable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super deal, great freezer/fridge convertable. roomy, great capacity, timely delivery. Great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dangerous: Inadequate Temp won't get below 40F!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed my food spoiling more quickly than my other fridge. I was throwing out a lot of moldy cheeses and vegetables on a regular basis. I set up 2 different types of properly calibrated thermometers in the fridge - one on the middle shelf and one on the door shelf. I made sure the door was not opened for less than 4 hours. The thermometer is set at 35F, but the interior of the fridge will not go below 40F. Checking regularly, the temp is still consistently running at 40F. This is dangerous. Looking into this problem, I found this to be a very common complaint. The freezer gets to freezing temperature so the unit is certainly capable of maintaining a proper refrigerator temp and yet it won't get to 35F. My unit is no longer under warranty, but I consider this to be actually a defect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I got my freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting a new up right and now I do thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made, works!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well, holds the temperature. Have no complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer ready

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer was the best height, and was able to hold a lot of food inside. The time to freeze something was quick. Very good unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and the convenience of the upright freezer. We’re very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this freezer is holding up very well and has a lot of space. The drawer and door shelves really help organize and make more fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our deep freeze. It is quiet and holds temp perfect. The drawer is great for bagged veggies and there is plenty of room for all of our meat.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! It’s wonderful to hear that you love your deep freeze and that it operates quietly while maintaining the perfect temperature. The drawer for bagged veggies sounds like a great feature, and it’s fantastic that you have ample space for all your meat.

      Your satisfaction is important, and it sounds like this freezer is a perfect fit for your needs. If you have any further questions or need assistance, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of my chest freezer for this upright and it’s perfect. More organized and saves space in the garage. Like the temp gauge on the outside as well. Good medium size with nice glass shelves and storage bins along with good storage in the door for small stuff. I highly recommend. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works perfectly. No issues whatsoever. I really like that the inside temperature appears on the door front.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is working perfectly and that you appreciate the feature of having the inside temperature displayed on the door front. If you have any other comments or questions, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had it about a month and don't know how we lived without it. Good size for keeping a month's worth of food on hand. Only used the freezer setting.

    I would recommend this to a friend
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