Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 4,252 reviews
Rated 5 out of 5 stars
Very satisfied
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Had it about a month and don't know how we lived without it. Good size for keeping a month's worth of food on hand. Only used the freezer setting.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have two of these, the first one, ive had since 2019 with no issues. Using it as a freezer in the garage. The second serves as a refrigerator in the house. I've never had any trouble with either. They do exactly what they are meant to do. Great product.
I would recommend this to a friend
Rated 5 out of 5 stars
Mr. Pran Gjeloshi
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best by is a the best store to by anything. I bought freezer best service and delivery on time. Everything wonderful.
Thank you for your wonderful review of our Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you had a great experience with Best Buy's service and timely delivery. It's fantastic to know that everything met your expectations.
If you have any further feedback or questions, feel free to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
Freezer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great freezer. Plenty of space. Love the features.
Thank you for sharing your feedback with us. We are delighted to hear that you find the freezer spacious and appreciate its features. Your satisfaction is important to us, and we are committed to providing high-quality products that meet your needs. We appreciate your support and look forward to continuing to serve you.
Keith | Insignia Support
Rated 5 out of 5 stars
Great Purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size, excellent purchase. Would recommend this product to family and friends
I would recommend this to a friend
Rated 5 out of 5 stars
Great Freezer
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect freezer for our garage. Ordering a second one since it can also convert to a refrigerator.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying your Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it's meeting your needs in the garage and that you appreciate its versatility in converting to a refrigerator.
If you have any questions or need assistance with your new purchase, feel free to reach out. We're here to help!
Rated 4 out of 5 stars
Good for the price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Efficient use of space, runs quietly. Would appreciate more storage options, specifically in the door.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Used this as a replacement of a chest freezer and the space utilization is excellent. The ease of getting items make this a great addition to our home
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
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Hi Robbie! Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that it has been an excellent replacement for your chest freezer and that you're enjoying the improved space utilization and ease of access. Your feedback is valuable to us, and we're glad to know that this freezer has made a great addition to your home. If you have any other comments or questions, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336450.p?skuId=6336450
Rated 4 out of 5 stars
Freezer/ refrigerator combo
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size, easy to use, just the right size overflow freezer. Widely stacked shelves make organization a snap and makes viewing and getting to stored items easy.
Hello Amyl, I appreciate you taking the time to leave a review of the Upright Convertible Freezer/Refrigerator. I am glad to read that you are enjoying the conversion feature. Please contact us if you would like to learn more about your set. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
Rated 5 out of 5 stars
Space saver
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is much larger that i anticipated! Perfect for the extra groceries needed while my kids are being virtually schooled during this pandemic.
This reviewer received promo considerations or sweepstakes entry for writing a review.
we are using this as a freezer and it works great.there is enough room and shelfs in there for enough things that needs to be frozen and its a perfect size.
I would recommend this to a friend
Rated 5 out of 5 stars
Bob
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great and when it runs you can,t even hear it!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been wanting an upright freezer for a long time, so I was happy to find this one at a good price. The freezer is a good size I only wish the door slots were a little larger but it holds a lot of food which is good when you have a large family
I would recommend this to a friend
Rated 5 out of 5 stars
Quality Product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sales price represents great value. The freezer feels solid and seems to be working fine after one day in place. The touch pad is nice. I've noticed that the door seal is so strong that the door is sometimes difficult to open, but that may improve over time. Delivery team was professional and helpful. Unfortunately, it took 6 calls (total of 3 hours on the phone) with Best Buy support to get the delivery/installation scheduled correctly, and to obtain credit for an erroneous delivery charge. But it was ultimately resolved.
Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're delighted to hear that you find the quality to be good and that our employees were friendly and helpful. Your feedback is greatly appreciated, and we look forward to continuing to provide products and service that enhance your experience. Ivy | Insignia Support
Rated 4 out of 5 stars
Our 13cu fridge
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple. Effective. Exactly what we needed. Go ahead and grab one.