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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 4,395 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep on the back porch outside and out of the sun and it works great. Really liking the organization of the glass shelves and draws. None of those wire racks that warp over time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality and Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, easy delivery. Delivery crew was great. I have a lot of luck with Insignia brand. Holds all my meat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Recommended to everyone. Great product

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, OlhaM! We're glad you're happy with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just the size we needed. it works great . freezes great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Item....But.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item.. Works Great....only issue was the delivery guy dropped it off and wouldn't unbox and remove the cardboard said was not his job or require to do it and left even though it states it on delivery and he still refused

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Convertible fridge/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price compared to another brand was lower. The availability was better so I canceled an order for the more expensive brand. I've only had this a couple of months but it's good so far. I think I mostly liked that I can easily switch from freezer to fridge and back when I want to or need to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As good as the expensive ones! Probably better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, just as good as the expensive brands. Bought one of those a few years back and it didn’t last. Go with this one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridg //freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy // minus the dent right in front, good thing its a basement appliance ..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new freezer. I holds quite a lot of food. Also, like all the features it has.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful 5-star review! We’re thrilled to hear that you’re enjoying your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It’s fantastic to know that it holds plenty of food and that you’re loving all its features. From its spacious capacity to its versatile convertible design, it sounds like it’s the perfect addition to your home.
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia™ - 13.8 Cu. Garage Ready Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer - White is an amazing fridge or freezer! well worth the price when on deal of the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! The temps stay consistent and it doesn't run constantly to maintain temps in a hot garage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A freezer that works well and roomy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A freezer that is quiet and has plenty of room for food

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Works great and stays cold. I really like the door chime if the door is left open. It also can be used as a refrigerator which is also nice. It cooled very fast as soon as we plugged it in. Had it about 2 months now and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as a freezer! Plenty of space, open shelves and a roomy drawer. Temperature reading on the outside is very helpful. Love this unit!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezer is great...Best Buy Customer service..NOT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is great. Great features, bright inside, very easy to find everything. Very clean and spacious! This purchase was suppose to come with a 100 dollar Best Buy gift card that never showed up. It took 2 weeks to get anyone on the phone from Best Buy customer service after a huge run around just for them to tell me that they couldn’t see the promotion I was talking about on anyone else’s purchases that day! Then when I asked to speak to a manager I sat on hold for 35 minutes waiting for someone to pick up. When someone finally did pick up they said they couldn’t do anything to help me. I’ve purchased almost every appliance in my house over the years from Best Buy, but this will be the last! I know this is just suppose to be a review of the product, but hopefully it helps anyone who expects good customer service when they are thinking about spending so much money from a company in times like these!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer fits the needs of a family of six. It stores items properly and keeps things nice and frosty. It is a good solution for extra storage of frozen items without breaking the bank and without having that unsightly, large, top opening chest freezers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for use as a refrigerator.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because the bottom corner had been damaged and the frig would not level. Otherwise, it was excellent. Got to use it for about a week before it was returned. We used it as a refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in August 2023, was delivered and put in place with no issues. it's in the garage and it has been super hot / humid in GA all month. Been running great so far. Very Happy.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great garage fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for a garage to hold drinks. Takes up less space than a normal fridge and freezer but has lots of space inside to hold all your beverages! Also love the fact it can be converted to a freezer if that is needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convertible fridge /freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer. Can hardly ever hear it. It stays at 0 degrees. My elecrtic bill went down 6$ and I only had it two weeks on that bill. I noticed that a few people were having trouble with it not sealing .Check for tape around the rubber seal. It is clear and I missed removing some of it.

    I would recommend this to a friend