Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$499.99
Save $350
The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 4,395 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia freezer/refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a replacement for one that was 15+ years old. Luckly got it sale. Works great and it's nice it can be used as a refrigerator too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many things to love about this freezer!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Freezer! When I open the door, a chime goes off & the outside information system gives me the internal temperature. I also love the continuous defrosting feature! There is a lot of space between the solid clear racks plus the inside door holders are secured so they won’t fall off when the door opens. And yet they are easy to remove!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We are thrilled to hear that you are enjoying its features, especially the chime alert and the internal temperature display. It's our goal to enhance user experience, and we're glad that these features are making a positive impact for you.

      We designed the continuous defrosting feature to provide convenience and ease of maintenance, and it's wonderful to know that you appreciate it. We also put a lot of thought into the storage design, ensuring that the racks and door holders are both secure and user-friendly.

      Your satisfaction is very important to us, and we appreciate your support and feedback. If you have any further suggestions or questions, please don't hesitate to reach out.

      Thank you for choosing Insignia! BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I only have had it since Nov. 21, 2025, very happy with the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Plenty of room and works as it should. Looked at many models and glad we chose this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The shelves make it so easy to keep it organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality such a great buy, standing freezer is the way to go

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer. It's so spacious! It can fit pizzas and still have room for something else in front of the pizzas. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides loads of space and it can also be used as a fridge. Also love the quick freeze feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks great!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems so far. Its been 3 months temp hasn't changed i keep it in the garage. It looks great. We're in texas. Delivery was fast with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Garage Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation in garage went perfect and Delivery personnel were awesome. The Freezer works great so far, have had it just about 7 weeks, so far so good. Replace a 1980 Kenmore chest freezer so this is delightful not having to bend over to find anything! Ample shelving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tgis was the best idea to buy this. Its so much easier then bending over to dig through my chest freezer. Love love love this

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it. Highly recommend it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this upright freezer in the stainless steel. It is easy to use and you can easily adjust the temp you want. It reads the temp on the outside so you can see. Best one for me so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Added another to the garage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Fridge/freezer for me. I liked the fact that it can be selected to be either fridge or freezer. Price went up considerably compared to the 21cu i bought earlier( not available anymore) that I am using as a freezer . Almost paid the same for 13.8cu.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Holidays leftovers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this combination freezer/freg before Thanksgiving to give extra freg. space for drinks and the leftovers. We will be buying another in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer was easy to setup. Quick freeze setting was great to have since I had a quarter of beef to be put in later that day. The light on the inside lights up the entire inside of the freezer which is so helpful. It would look nice in any space. I highly recommend this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 4 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works as expected, like the idea that it can switch to refrigerator if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coolio for Foodio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect extension for your freezing needs. We use it to buy in bulk and cook in bulk to store in vacuum sealed freezer. Allows preparation for healthier meals and saves money.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great add on for the Garage.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this refrigerator in our garage. We also have the bigger model set as a freezer and both offer us options for storing more drinks and food in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer comes through

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found ourselves in a bad place with our freezer dying and losing everything in it. Best Buy had this in stock and though we didn't know the brand, we are very happy with the freezer. The features are helpful, though user friendly, and a great size for the two of us.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I bought a thermometer to place inside to check actual temperature. I set for -2 and it’s right on. Will go as low as -10 if needed. I have in my garage, be sure and DONOT plug into a no fault receptacle which trips at the receptacle. Use a receptacle which trips at the breaker only.

    I would recommend this to a friend