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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4252 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 4,252 reviews
  • Rated 5 out of 5 stars

    Excellent freezer and excellent support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great support from Best Buy employees. I was concerned I was just going to use the pickup option and have this freezer wheeled out to me with just me to lift it into truck but I had 4 (probably overkill but appreciated) employees there to help lift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing freezer, no complaints at all. Lighting is awesome. Perfect size and easily setup. My electric bill didn't move but a few cents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's great! Excellent delivery. Fits space perfectly. Keeps right temp. Looks beautiful.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you're pleased with your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's wonderful to know that the delivery was excellent, it fits your space perfectly, maintains the right temperature, and looks beautiful. If you have any other comments or need further assistance, please feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed a freezer for now but happy we can use it as a refrigerator it is very quite lots of room in the inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new garage freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great item. Size, space, function. Looks good too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you are pleased with the size, space, and functionality of the item. It's great to know that it also looks good and meets your expectations. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for us, no more dealing with a chest freezer. Ample shelves, frost free and nice lighting when opened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the freezer a little over a year. Works perfectly. No issues!! Looks good in the garage too

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that your freezer has been working perfectly for over a year without any issues. It's great to know that it also looks good in your garage. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer/refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great valu. Great product built pretty sturdy. Very functional. Awesome to be able to useas a refrigerator or a freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge very nice for garage and i like the features

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JuanN, thank you for your review! We're delighted to hear that you find the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer to be great looking and very nice for your garage. It's wonderful to know that you appreciate its features. If you have any other feedback or need assistance, feel free to reach out.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love what it does and the size, fits great where we needed it. Thanks, Best Buy for having it in stock, perfect timing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little Noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 15 year old freezer that died no noise this one rattles, tings and sighs then goes back to being quite. The freezer as a hole seems to work fine the noise makes me wonder if it is going to quit at any second.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic upright freezer and a great price for replacement to old chest freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold babe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is quiet and cold!! I’m enjoying relying on this dependable beautiful freezer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how you can make this a refrigerator/freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about the product is that you can make it a refrigerator or freezer. The freezer has worked very well for us and will for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boight to match the same thing but bigger size. They look beautiful together. The only thing is that you have to make sure you close the door...its very easy to leave open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great freezer so far and I love the look. It also fits a lot more in it then I thought it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love , love, love this freezer. We were afraid it would not be big enough but it is quite spacious and the drawer in the bottom is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 13.8 CF Upright Convertible Freezer/Fridg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect freezer for all of those extras! Love the fact that at any point in time I can switch it to be a fridge instead. That is what I call versatility! I would recommend this to anyone looking for more freezer or fridge space. Upright model means I can see everything easily. Very happy with the purchase, the price...and the delivery guys were awesome and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a medium to large family. I particularly love the thermostat on the outside of the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this! I bought TWO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge/freezer! I had purchased a 13.8cu.ft last year to use as a freezer in my garage...so roomy and strong shelves. This year decided to replace my old garage fridge with a second one (love how you can choose whether to use as fridge or freezer!)...they were out of stock and then showed "discontinued". I was so sad! Recently I looked again just for kicks, and they were in stock again (YAY) so I immediately bought one. I love having the two identical sizes together in my garage! This is a fantastic great quality appliance!

    I would recommend this to a friend
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