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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,395 reviews
  • Rated 5 out of 5 stars

    Freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, Great service. Delivery as promlsed. Will shop again with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and really well put together. We are very pleased with the price and the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia - 13.8 Upright convertible refridg/freeze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this s an additional refrigerator for the garage. It is only 13.8 Cu Ft. but with no freezer the refrigerator space is awesome. I love and am very please with the purchase. I'm glad I didn't go with a used one, I wouldn't have the space I have now.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. Its just what we need! The capacity limit is amazing.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that the freezer meets your needs and that you're impressed with its capacity. Your satisfaction is our top priority.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything we hoped it would be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it as a stand alone upright freezer and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online ordering process was so easy!! It was a streamlined process from selection to delivery. I had my freezer within 4 days! I would recommend the online ordering process to anyone. The Insignia freezer was a good choice. Plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Works great for all needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to switch from freezer to refrigerator is amazing. No complications when we switched over to a freezer after storing food for the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value great product. The freezer does everything it is supposed to do.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's fantastic to hear that you're enjoying the **Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer**! It sounds like it offers great value and meets all your needs perfectly. A reliable freezer is essential for keeping your food organized and accessible. If you have any specific features you appreciate or tips for maximizing its use, I’d love to hear more! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Perfect for my home bakery!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Convertible Upright Freezer is perfect for my home baking business. It gives me the option to have a fridge or a freezer all in one. Great value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great accessibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how much space there is and being able to see and access my items so much easier than my chest freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That sounds like a fantastic feature! Having easy accessibility to your items in the freezer can definitely make meal prep and cooking much more convenient. Plus, the ENERGY STAR certification is a great bonus for energy efficiency. Thanks for sharing your positive experience with the Insignia™ upright freezer! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Icebox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upright freezer. I've had this freezer for approximately three months and I am thoroughly impressed. Good quality and very nice looking item at a fraction of the cost of other appliance companies. Insignia appliances have not let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright Freezer 13.8 cu ft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upright Freezer 13.8 cu ft, excellent size for our family. We waited patiently for this freezer as we began our search in March 2020. None available anywhere! We always had a freezer but it was a chest type and it crashed at a time when none were available. We’re very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Upright Garage Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This garage freezer is just what I needed for food storage. I use it primarily for meats (purchased and harvested) and veggies from the garden. The shelving allows for easy organizing and access. No digging through deep-freezer for what you need. It's awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insigna 13.8 Cu Ft Garage Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Freezer was deliver and set up in our garage. It has been working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 13.8 garage freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is a excellent especially for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi GlennH,

      Thank you so much for your kind words and for choosing our Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you're happy with the quality and price. Your satisfaction is our top priority, and it's wonderful to know that our product is meeting your expectations. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Quickly gets cold. Haven’t used the fridge option as I only wanted an upright freezer for storage but my husband is thinking of buying a second one for his shop to use as a fridge for drinks and snacks for him/ his customers.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Good price. The convertible feature is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best freezer for the best price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer! The temperature is steady! I haven’t had any issues with this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works AMAZING well as a freezer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this unit setup as freezer and set it to -4*F. It has been working well at keeping all the meat and misc frozen items (pizza, noodle, ice packs etc.), well, frozen. The test came 7/8/2024 when we lost power due to Hurricane Beryl. We got power back on 7/13. When we check inside, to our surprise, only some of the food on the top 2 shelves defrosted. Anything below the 3rd shelf stays frozen. So, yes, I give this a solid 5 star.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're thrilled to hear that it has been performing exceptionally well for you, especially during a challenging situation like Hurricane Beryl.

      It's great to know that the freezer maintained its temperature effectively, preserving the majority of your food despite the power outage as it should. Your feedback highlights the unit's reliable performance and energy efficiency, which is exactly what we strive for.

      We appreciate your solid 5-star rating and support. If you have any further questions or need assistance, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the size of this freezer and it’s doesn’t take up a lot of pace in our garage It’s rated to be able to put in garage Like the upright freezer with light inside and glad shelving

    I would recommend this to a friend