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Customer Ratings & Reviews

$499.99
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Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,395 reviews
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the freezer. It was delivered and taken down steps to the basement. Our last freezer lasted 44 years, hope this one has a long life too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just went where you wanted and arrived. Easy to use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification met your expectations. It's great to know that it was easy to use and arrived just where you wanted it. If you have any questions or need further assistance, feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    A convertible marvel!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out freezer broke in March and I was finally able to get this Insignia convertible Fridge/freezer in time for Thanksgiving. It is wonderful especially since we can use as an extra fridge or freezer depending on the situation. Great price too! I’ve recommended to several people already.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked flawlessly since purchase! Wife loves it so i love it…

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the product has worked flawlessly since your purchase. It’s wonderful to know that your wife loves it, and that makes you happy too. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent value!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upright freezer is perfect! We bought it for its unique function to operate as a freezer or refrigerator. It is not your normal metal grate shelving garage freezer. Has everything your in kitchen refrigerator has in the way of looks.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia 13.8 Cu. Ft. Freezer/Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very satisfied. Light enough for easy mobility. Haven't tried the refrigerator mode, not sure if I need that, but nice to know it's available. This unit is pretty energy efficient, used to replace ancient freezer. Lastly, plenty of room for your freezer needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is being used as our Garage Freezer. Works well, been in use for 5 weeks or so. No evidence of frost so far. Handles as much as its predecessor, a 15 Cu.Ft. Kenmore (born in 1978) but without the defrosting vey 6 months or the sweating skin...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on freezer. Quick delivery and easy store pickup.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TimB,

      Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're glad to hear that you found it to be a great deal and that you had a positive experience with the quick delivery and easy store pickup. Your feedback is much appreciated! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    So happy with this fridge/freezer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a great purchase! We are currently using it as a freezer. This keep food frozen solid!! I love the quick freeze option and that it’s frost free. Was delivered quickly and no damage whatsoever upon arrival. I love that if I need more fridge space, this can also convert to that setting.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great size / REALLY hard to open

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to freeze flat / store frozen breastmilk for my infant. I figured once I'm no longer nursing her, i can convert this into a fridge. Pros: - great size - has freezer / fridge options - affordable Cons: - REALLY hard to open (I hafta yank it, HARD, to open it) - it slides forward EVERY time I open it (it COULD be a combo of my flooring + the item being really hard to open)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best freezer I've ever bought it is nice list it is a great product that I bought from Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Perfect for extra room during hunting season or freeze vegetables from garden.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The insignia is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for freezer. It maintains temperature perfectly. The other one I have I use for a refrigerator. Both are in my basement. I mention this because when you convert to refrigerator they recommend not to use in garage. The reason is because it cannot handle intense heat in that mode.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great solution for extra freezer storage!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost effective solution to having an extra freezer in the garage! I loved mine so much we bought our son and daughter ones for their houses. Perfect size and energy efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Insignia 13.8 Cu Ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Converts to either fridge/freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear TracyS,

      Thank you for your fantastic review! We're thrilled to hear that you find the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer worth every penny. It's great to know that the convertible feature between fridge and freezer is working well for you. If you have any questions or need further assistance, please feel free to reach out. Enjoy the versatility and convenience! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Upright fridge / freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer my old one went out and this one caught my eye does the job and can be used as a fridge as well if needed with alot of space highly recommend and

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great additional freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A compact freezer -fridgedair,that works perfect.its in the garage,so this winter I don't have to worry that it will shut itself off if the temperature it's below freezing in the garage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oooo this is a great freezer and the price was great! It has absolutely everything I was looking for and was cheaper than comparable freezers. Super happy with this purchase?

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 4 out of 5 stars

    Great option for extra fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought this when the fridge in the garage finally went; I chose this one because I like that it can be used for extra refrigerator space or you can use if it as a freezer with a flip of a switch. Insignia Seems to be a well made product. The purchase and delivery process was super easy and the delivery team was great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Ellie.

      I appreciate the time you took to write this review. We are absolutely committed to provide the best products and experience. Thank you for being part of our family!

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. replaced an older Kenmore freezer that was running all the time. this one runs normally. bright interior light. cold air outlets do restrict where you can put a few things but we have managed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that your new freezer is running efficiently and meeting your expectations. It’s great that the bright interior light and improved performance have made a positive difference. We appreciate you noting the design of the cold air outlets, and it’s good to know you’ve been able to manage the space effectively.
      Keith | Insignia Support BBY-ExBrand_Insignia