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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4250 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,250 reviews
  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new freezer everyone was kind they delivered it nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product runs great had for over a year now never any problems

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're delighted to hear that the product has been running great for over a year without any problems. Your satisfaction is important to us. If you have any further comments or need assistance, please feel free to reach out.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Happy with purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed extra freezer space and this is exactly what we needed. Looks very nice too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback! We're thrilled to hear that our Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is meeting your needs for extra freezer space. It's great to know that you’re also pleased with its appearance!

      If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and hope you enjoy your new freezer for many years to come! BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome fridge (of freezer)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge (or freezer)! Got this for a garage fridge and it is amazing. Love all the space. Quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. It is easy to reach into the back of the freezer. Easy to find everything. It fits in the space great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So functional!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. Easy to organize. I currently use it as a freezer. It is a year old. Planning to get one as a fridge too.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer. I love the fact that it can go from refrigerator to freezer just a matter of adjusting the temperature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to move around if you need too. keep food frozen good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this upright freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of searching we decided to buy this one. No regrets I love how easy it is to see everything. It’s super quite and has a great seal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can either do refrigerator or freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has a lot of space for frozen goods

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible freezer and even worse customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning - if you don't want to get stuck with a freezer that doesn't work after a little over a year, don't buy these freezer because Best Buy will not repair it if it breaks. Mine stopped working shortly after 1 year warranty period. This is a Best Buy brand and they said they can't fix it because parts are unavailable and too expensive. I spent over 2 hours dealing with customer service only to be told "sorry" we can't do anything to help. Best Buy has lost a long time customer due to their unwillingness to stand behind their own product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great little upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little upright freezer. Just the perfect size to replace the Gibson we had before. Only wish the door would shut a little better. Have to always make sure that it is closed all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of space for food storage & good value. Also like the door pockets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer! Have had it for more than a year and still happy with the purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, NoraJ, for your positive feedback on the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're glad you're still happy with your purchase after more than a year. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Just the right size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new freezer. Smaller and quieter then my old one. Has a pull out drawer and can be converted to a refrigerator. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this freezer/refrigerator!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator/freezer. It is just the right size to fit in the garage. We waited 24 hours for the unit to convert to a freezer before adding food after the freezer was delivered. This was recommended by the delivery person but the freezer was ready for use in about 2 hours. The shelves are clear glass and there is a large crisper drawer on the bottom. The freezer runs quietly and so far we are very pleased. The freezer holds a lot of food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer/Refrigerator Extraordinaire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very pleased with the purchase. Love the temperature control. Would love to have another shelf on the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Very accessible and easily installed. Lots of room. Love that you can make as a freezer or fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia freezer upright model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with constant freezer temp in hot desert environment. Compact size, easy access.

    I would recommend this to a friend
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