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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4252 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,252 reviews
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this freezer. Also, like the temperature on the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great fridge for the price. Works as expected with no issues. Great purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with your fridge and that it's meeting your expectations. Your satisfaction is our top priority, and we're glad to know you had a great purchase experience with us.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerators/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my refrigerator! Best thing I ever did! Tons of storage!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, TeresaG, for your fantastic review! We're thrilled to hear that you absolutely love your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it provides you with tons of storage and has been a great addition to your home. If you ever need any assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    stainless steel freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attractive for a freezer and it is very quite and also fits perfectly in the provided space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good freezer for the price, so far we have no issue, run quietly in the garage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my freezer can’t believe I can change it to a refrigerator if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freerzerrrr

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great freezer. Every time i look everything inside is frozen.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rich! Thanks for the enthusiastic feedback! We're thrilled to hear that the Insignia™ Convertible Upright Freezer is performing so well for you. It's great to know that it's keeping everything perfectly frozen. If you have any other comments or need assistance, feel free to reach out. Stay cool! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Flexible refrig freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good flexible product can be a refrigerator or freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size freezer for us. The delivery people were very nice and professional. Works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Upright Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a freezer to stock up on food items as well as freeze my garden produce. I looked everywhere, including the other 2 major home and garden stores, but Best Buy had the greatest selection. Delivery was quick, on time and exceptional service. And the freezer is great - well lit, plenty of storage area, and was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sized Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice extra refrigerator. Works perfectly, I like that I can make it freezer if I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size, Convertible & Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new freezer! Who knew you could convert it to a refrigerator too! And the Stainless Steel is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Holds temp very well in a moderately insulated garage. Tight seal. Definitely recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! It’s great to hear that it maintains temperature effectively, even in a moderately insulated garage. A tight seal is definitely a key feature for energy efficiency and performance. Your recommendation will surely help others considering this model.

      If you have any more insights or questions about it, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Does everything I need it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes well, no complaints. Would be a little better if the bottom tabs were a little more adjustable so it works a little bit better on our slanted basement floor, but the freezing part works great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thank you for reviewing our Upright Convertible Freezer/Refrigerator. It is great to read this unit is working just as expected for you. We appreciate your feedback on this unit, this help us to keep improving our products.

      If you have any doubt or you need any assistance with this unit, please follow the Contact Us link at the bottom of this response and we will gladly help.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Item!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to use this as a freezer. Love the option to be able to convert to refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great spacer saver. Like the upright freezer compared to the standard one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great just perfect for what I need not too big or too small just the right size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been about a month…. Super easy to move and set up alone. I love it, but it came damaged. Which was upsetting. It’s works fine, so kept it. A corner on the back was smashed in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great second refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as an extra refrigerator for garage. Works well and is spacious and easy to keep organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of bang for your bucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer gives a lot of bank for few bucks. Compared to the smaller version, it is a steal. For roughly twice the price, you get twice the size, plus, quick freeze, auto defrosting, an actual door handle, shelves on the door, and the ability to use it as a refrigerator, and even a light on the door so you know it is working. Unlike most things in life, the cheap does not come out expensive.

    I would recommend this to a friend
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