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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 4,395 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Great Freezer to Free Up Refrigerator Space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer was a space saver and a great value - exactly what I needed to free up my refrigerator in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer/refrigerator. I love the quick option. My old freezer had went out and this feature came in handy so I didn’t lose all of my food. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally pleased with this purchase! It’s staying at the correct temperature and is spacious and brightly lit inside. We’ve never bought an Insignia brand appliance before but this sold us on their quality!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the one and only freezer available when mine went out. It does the job for me as a freezer. It works well. I can't speak for it's longevity, but for now, 2 months in, it's doing fine. I like the display for reference, that is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we’ve had this for a couple of months now and I can say I am VERY happy with this purchase. It does exactly what I need it too and did so literally within a couple of hours of being plugged up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fits good in garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is decent for what I need it for. Fits in the corner of the garage out of the way and doesn’t take up much space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in-store service. Easy delivery. Nice freezer!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re delighted to hear that you had a great in-store experience and found the delivery process easy. It’s wonderful to know that you’re pleased with your new freezer. If you have any other comments or need further assistance, please don’t hesitate to reach out! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    I should have bought this sooner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! We have always had chest freezers but you have to manually defrost them. I have had this freezer for about a month and am so glad I spent the extra to get it. Not only because of not having to defrost but you can see everything nothing gets stuck at the bottom and hides. Everything is organized! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision I made to buy this freezer/refrigerator. Perfect size for any size family and takes up so much less space than I could have imagined. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer for garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this freezer just about 8 months now and is in my garage as a spare freezer. No issues so far, and it has plenty of space. Never used the refrigerator function but it is nice to have the option. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, keeps everything nice and frozen. Great price

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your awesome 5-star review! We’re thrilled to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is keeping everything perfectly frozen for you. It’s fantastic to know you’re happy with the great price too. Enjoy the convenience and efficiency of your new freezer!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect freezer for me.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect freezer. I have had it a couple months now and have had no issues. Freezes great. Stays an even temp. I love the light inside. Fit wonderfully where my old one was at. Not to big and not to small. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good, need just a little bit of space and have a more capacity than a regular freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this freezer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 1st stand up freezer and I love it! The shelves are very sturdy, great lighting, I enjoy the shelves in the door for smaller items. The temp display and controls on the door are very nice as well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far so god

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it two weeks and so far am very pleased with it. It is the right size and the seal on the door is very tight which keeps food frozen. Glass shelves are nice. Also like drawer and shelves on door. So happy I purchased this freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and versatility

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in 2021 in anticipation of a new baby that would require more freezer space for breastmilk. It worked great for that purpose and now we use it for overflow freezer items. We are now a family of 5 so its great to be able to have extra freezer space. We will be moving soon and will be living with inlaws. we will be changing the function to fridge so that we have extra fridge space with the increase in people. We are also strongly considering getting a second one for our new home and have one set to fridge and one to freezer. We are immensly happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. I have had it for around a year and so far I haven't had any issues. It looks nice, and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator/ freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little reluctant to buy this because of a couple reviews i read. Turns out it was just the right appliance i needed. No issue with it so far and was just the right sixe to pit in my mechanical room as a second freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank u for helping me with the fridge .they the customer service and the people who work there are very friendly they say hello when you come in and if you need anything we can help you with it that is very nice have fast service to.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service team while purchasing the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's wonderful to know that our team was friendly and helpful, and that you received fast service. We appreciate your feedback and hope you continue to enjoy your new fridge! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great upright freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upright freezer is so much better than the chest freezer I previously had. You can see everything and find what you need quickly. I also love that it can be switched to be a refrigerator if needed.

    I would recommend this to a friend