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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4253 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 4,253 reviews
  • Rated 5 out of 5 stars

    Perfect git and great delivery team!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect. Had so much room to store frozen food. So excited to have this freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge/freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Wonderful option of using as a freezer also. The white looks very clean and modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this convertible Freezer/Frig. Have the temp on outside of door is great. I bought 2!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator and Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator/freezer. Perfect size, quality and customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit looks nice. Wish the temperature inside the unit would show on the door screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the quality and price of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love thr option for freezer or fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia upright refrigerator/ freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small enough to go under counters and not be so deep as to lose things but large enough to hold a lot! Keeps things well frozen. Good tight seal—slightly hard to open, but also keeps kids from opening it—has been perfect so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very versatile. Perfect for switching back and forth from fridge to freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 13.8 Cu Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services. Freezer is perfect Lots of room. Neat front panel design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value perfect size for the price. The right size for small places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a freezer!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Freezer & nice size. Prefect for a secondary unit for the basement or garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality, low cost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, easy to set up. Temperature is accurate and holding up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Johnny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a freezer in a hurry. Our old one died on a Saturday night. We purchased the Insignia on Sunday with Tuesday delivery. The temperature read-out, along with the other controls on the door make it easy to know where you stand. Our old unit was 13.7 so room-wise it handled all we have. Shelves are tempered glass and easy to clean. Very clean design all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More refrigerator space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this upright convertible refrigerator/freezer a little over a month. We purchased it because we did not have enough refrigerator space for holidays. We have gone through Christmas and it totally fit the bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great freezer at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance, consistently delivering proper temperatures and sharp looking appliance for the garage. Our first impression and reviews are quite positive.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review! We're thrilled to hear that you're enjoying your Insignia™ freezer and that it is performing well for you. It's great to hear that it meets your expectations in terms of temperature control and appearance. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new freezer! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great purchase !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convertible feature from refrigerator to freezer and vice versa is very helpful. Overall satisfied !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, very easy to use. External thermometer is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect pandemic companion

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model b/c I couldn't get any others. It has an amazing amount of storage space in it and can easily store $600 worth of meat, frozen pizzas, cheese, gallons of milk, etc. to keep the shopping trips down to once every two weeks. Allows you to buy meat on sale (if that is a thing anymore, kind of like trying to find a white rhino in mid-2020) to save money.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time out of your busy schedule to leave a review of the upright freezer. I am very glad to know that you have found the unit and the space helpful to store your extra food. Please contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    We like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product to replace an old freezer that needed defrosting every couple of months. What a difference. We are using it as a supplemental freezer but love the feature of using it as a refrigerator for when we have parties and need the space. We like the design and configuration of shelves and the simple controls.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thanks a lot for this great review about our Convertible Freezer/ Refrigerator, we are happy to know that it fully meet your expectations, and to know that you want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

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