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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4252 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 4,252 reviews
  • Rated 5 out of 5 stars

    Freezer/refrigeratr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Hold so much! Need to fill up with more ice cream!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator freezer is great. Very roomy and works just as expected.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi NecTx,

      Thank you for your positive review of our Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that you find it roomy and that it meets your expectations. Your satisfaction is our top priority. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Not bad so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Great delivery service! Nice little unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Efficient. Lots of space. Using as a freezer not a fridge. Low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space and good layout for arranging everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer to fit my budget.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer. Perfect size. Works great. Delivery was fabulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Freezer Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like our freezer. Keeps all the food frozen at zero degrees. My only concern is when opening the door you need to use two hands as the seal if very tight. I hope the seal lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered when requested and working well. Was a gift to my granddaughter.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Muffin, for your kind review! We're pleased to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer was delivered on time and is working well. It's wonderful to know that it made a great gift for your granddaughter. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy the convenience of your new freezer! - Ed | Insignia Support | BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Mikey likes it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and has for two years now so yes Mikey likes it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's great to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification has been working well for you for two years! It sounds like a reliable and efficient appliance. If you have any other questions or need further assistance, feel free to ask! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent and I got it pretty quick from ordering online and was ready in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, works great, easy to setup and use. Insigia the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator/Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Digital control great. Delivery was on time and great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product awesome price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The praise was amazing, but the best part of the purchase was actually the delivery the guys that delivered it were Awesome …..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review! We’re happy to hear that you’re pleased with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer and found it to be a great value. It’s fantastic to know that the delivery team made such a positive impression. If you have any other feedback or need assistance, don’t hesitate to reach out. Enjoy your new freezer! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it- works flawlessly so far. Cooled down very quickly, maintains low temp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the size and quality of this convertible freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Recommended to everyone. Great product

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, OlhaM! We're glad you're happy with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Upright freezer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new upright freezer, it is the perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 21 cf freezer died during quarantine. I got this freezer and it’s almost as much room in it as the 22 cf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer Refrigerator Combo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great combo...it is perfect for my needs as a freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this freezer/fridge, it can be one or the other. I especially appreciate the digital screen on the outside that always displays the temperature. The freezer was accidentally unplugged the other day and because the display was not on and the screen black, it alerted me to check on it. I plugged it back in, thankfully it was only unplugged for an hour. I would have never known it was unplugged without the digital display!

    I would recommend this to a friend
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