Customer Ratings & Reviews

my wife and family needed a freezer so they could easily manage. It has availability for these fussy teenagers. Also, has a feature that chimes to let you know if the door is still open! A no brainer if you have kids.

I really love this freezer, the only minor issue is the door handle easily breaks off. I suggest you open it from the top instead of using the handle. Otherwise it’s an amazing freezer.

Absolutely l8ve this freezer. Plenty of space for all of our freezer needs

I had purchased this item online and it was so easy and convenient to check out and arrange pickup. The freezer works wonderfully and I know I will be purchasing more large appliances from Best Buy

Works get in the area that we were looking to fill

The reason I wanted this specific model was the temperature display on the door. It turns out that the temperature displayed is simply the temperature you set it to and not the actual temperature. I had to buy a couple thermostats for the inside to measure the actual temp. For example it showed 0 degrees even an hour after I first plugged it in while inside it hadn’t reached freezing yet. I took my thermostat from my other fridge and put it in there and next day it showed -10 while display still showed 0. So that display is fairly useless. The other thing I don’t like is that unlike most fridges, there is no cover at the back for the area where the coil and electrical cord is which can allow rodents to come into the garage and chew on the cord. Finally I had read a review that said that if you were using it in refrigerator mode instead of freezer mode and if power goes out and comes back on, the unit goes to freezer mode. There should have been a simply battery backup that saves settings similar to how home thermostats have. On the plus side the unit seems to be working fine and the inside lighting is good.

Excellent customer service. Best Buy handled this situation promptly and efficiently. I am so pleased and will continue to shop with them with total confidence

Good size, and good to have the flexibility of freezer/fridge, although have only used as freezer so far. Works well, downsized from a larger one, and find this one meets our needs.

This has been a great freezer. Imy other goes out ill probably get another one.

Awesome upright freezer keeps my food fresh and safe

Freezer is just what we wanted. The size fits our needs and in fact we installed it in our first floor closet.

I am very satisfied with the 13 cu. Ft. Insignia Refrigerator/Freezer. You have the option to use it as a refrigerator or freezer.

Best refrigerator I’ve bought, it can be used for both a freezer or a refrigerator.

Excellent choice. Used as a refrigerator for the holidays. Now available for use as either additional refrigerator space or as a freezer. Flexibility is wonderful!

Great freezer, cooled down to temp within a few hours. Had a small dent in the rear bottom when delivered, but does not affect the functioning. The interior is larger than I expected great for a larger family!

Converting from chest freezer. This upright freezer is much more useful and now can find them much easier. Only had it for about a month, but so far it has been a great freezer.

Perfect size and lit inside fits what I needed. Quiet.

I like it very much. It is bigger than I thought. Thank you!

This freezer does what it's supposed to do. It keeps things frozen, and looks good doing it. My only small complaint is that the drawer is a little tough to slide in and out when it's full.

I like this item so well, I bought a second one! It has been a good purchase.