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Customer Ratings & Reviews

$479.99
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Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 4,395 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Sized Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice extra refrigerator. Works perfectly, I like that I can make it freezer if I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great second refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as an extra refrigerator for garage. Works well and is spacious and easy to keep organized

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    It's a freezer. It freezes things.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works fine and fits the space we have like a glove. It did come with dents in the door and despite promises to do so, Best Buy never called to offer support. So far it works well for our needs, but the delivery drivers did say repeatedly that Insignia appliances are frequently dented and damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Review of Insignia Freezer - 13.8 Cu. Ft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product if you only need a small freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New freezer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our freezer! Lots of storage places for pizzas and icecream!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. We use it in our garage for extra storage.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this appliance can be used in freezer mode or refrigerator mode; so versatile. Super customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer was delivered and setup on the date stated for delivery and freezer was all and more than what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great Item!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to use this as a freezer. Love the option to be able to convert to refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the freezer in Jan. just what we wanted although the delivery crew put a good scratch in our flooring

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We sincerely apologize for the damage caused to your flooring during the delivery of your freezer. While we are pleased to hear that the freezer met your expectations, it is disappointing to learn about the issue with the delivery. We strive to ensure a smooth and satisfactory experience for our customers, and your feedback is invaluable in helping us improve our services. We appreciate your understanding and patience as we work to address this matter and prevent similar occurrences in the future.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Garage freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our needs. Smooth running easy operation. Like that it is garage ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good freezer for the price, so far we have no issue, run quietly in the garage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit in August and yesterday (03/30/21) I noticed all my meats had thawed out. The alarm never went off, not sure if is because the temp drop was not due to an open door. I set it to quick freeze, 24 hrs later the unit is still not up to temp. This unit looks good and has some nice features but is not worth the money if you lose your food supply especially if that cost more the the unit itself. Make sure you get insurance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy and convenient. Love the huge drawer at the bottom. Plenty of storage. Door alarm is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer/fridge!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Great quality and sleek look! Love the feature of being either being a freezer or fridge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for the price, and great energy savin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit pricey for what we got, but that's probably the tariffs at work. Happy with the quality and how much it sips power compared to our old one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Appreciate the honest feedback, JeremyL! It’s great to hear the freezer is performing well and saving energy—even if the price felt a bit steep. Sounds like a solid upgrade from your old one!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Right size and price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and great product. Bought as soon as we moved into our new home. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a month. So far so good. Roomy. Good shelving units. No lock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking freezer. Good value and good feature. Very good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a quick freeze drink, I’m loving it was everything i was looking for in an upright

    I would recommend this to a friend