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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4356 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 4,356 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insigna Freezer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its great! Works perfect in my garage as a freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very recommended, great for office space ,value ,excellent.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, JustofranciscoV, for your wonderful feedback on our Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that you find it highly recommended, great for office space, and excellent in value. Your satisfaction is our top priority, and we're thrilled that our product meets your expectations so well. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Grat freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this 4 about an month now n been using it strictly as a freezer. So far it's been great/doing great job. No complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked great for two years, but then it died.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally purchased this because of the neat convertible feature. It worked great for our needs for two years, but then it died. After working with Best Buy support, it was determined that they could not fix it. We had to pay $140 for someone to come and look at it and tell us that there was nothing they could do. I understand that it is a budget-oriented product, but a one-year warranty and two-year life span are ridiculous.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the product stopped working after two years. We understand how frustrating this can be. If you haven’t already, please reach out to our customer service team to see if there’s anything we can do to assist you. Your feedback is important to us, and we appreciate you taking the time to let us know. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice...excellent highly recommend..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping my foodies frozen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fantastic! I’m very happy with my purchase.. I love the outside display.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you're very happy with your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it's keeping your foodies frozen and that you love the outside display. If you have any other comments or need further assistance, feel free to let us know. Enjoy your freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is exactly what May family needs meet all our expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good cools good ideas freezeralso quite aaaa

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Set up was easy. In an attached garage and has had no issues. For the price a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    AAa+++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer It’s very spacious.highly recommend for those needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! I loke the profile and how it fits in the garage space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice unit you will love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific unit you will love it .looks great works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cold as ICE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Easy setup and is everything I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Super cold freezer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer, refrigerator is awesome for storing a quarter cow!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is working great with nothing wrong so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to work as advertised. Things are kept cold. Great size and design for a freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was dead against buying another freezer bu my wife won that battle and now I just love this freezer

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification! It’s wonderful to hear that despite initial reservations, this freezer has won you over. Sometimes, our partners know best, right? We’re delighted that you’re now loving your new freezer and that it’s making a positive difference in your home. Your feedback is greatly appreciated, and we’re thrilled to have you as a satisfied customer. If you ever need any assistance or have more thoughts to share, feel free to reach out. Enjoy your perfectly frozen items, and thank you for choosing Insignia!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great. Nice addition to my kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it appears to be a good buy. Delivery and service at the store was exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what we got it to do. No complaints. Very happy.

    I would recommend this to a friend
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