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Customer Ratings & Reviews

$479.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4356 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 4,356 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    perfect size for our needs and space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great size, and we very happy with this freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is exactly what we wanted. We love it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great freezer. Just the right size for two people

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Deep freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great buy fits a good amount of freezer items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too big but lots of room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a 2nd freezer. The light inside is a bonus, along with the digital temperature reading on the outside. Glass shelving for easy cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great,,.............................................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dangerous and unusable as refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as fridge. Top two shelves are around 46 degrees, even at lowest temperature setting. This is well into spoilage temperature. Also just read that if the power goes out for a few seconds it forgets that it's set as a fridge and then freezes all contents to zero degrees. Been listening to customer support hold music for about 45 minutes so far, I would not recommend buying this unit, or trying to return it to Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my freezer. It is working like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of room and freezes items quickly. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia™ - 13.8 Cu. Ft. Upright Convertible Freez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    13.8 cu feet frost Free upright Freezer/Refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Warranty is the best!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement freezer that was covered under warranty. It was at the end of the warranty and BestBuy covered it.. No Problem. Thank You!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great quality and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size I was looking for at the price I could afford.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer / refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced great and does exactly what I needed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is it really no frost?

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and spacious. But its non frost aspect is non functional. Its full of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what i needed. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wanted just a freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, we are using it as a freezer at this time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Freezer. Only issue was it came with dents from the factory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased so far. We purchased this freezer for our garage. The stainless steel finish looks great! The freezer seems to be well built, sturdy, solid. The controls are pleasingly simple. I wish it would have come with, or at least purchased separately, an additional shelf. Still, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is was my second purchase now I have 2 of these wonderful freezer's

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ArethaN! Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're glad that you love our freezer so much that you purchased a second one. Your satisfaction and trust in our products mean a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    great freezer that's safe inside

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant because a couple reviews talk about this freezer failing, but I forgot that a lot of people keep theirs in a garage that doesn't have air conditioning in 100+ degree summers. Plenty of shelf space and the light inside is a nice upgrade from our old storage freezer!

    I would recommend this to a friend
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