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Customer Ratings & Reviews

$479.99
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Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 4,395 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of room and freezes items quickly. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer! Great size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Was foing to get a smaller one but opted for auto defrost! Definitely worth it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that you find it great and that opting for the auto defrost feature was definitely worth it. It’s always good to have a bit more space and convenience. If you ever have more feedback or need assistance, we're here for you.
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia™ - 13.8 Cu. Ft. Upright Convertible Freez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    13.8 cu feet frost Free upright Freezer/Refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    As a upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Easy digital programming in eye level.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great quality and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size I was looking for at the price I could afford.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer / refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced great and does exactly what I needed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what i needed. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wanted just a freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, we are using it as a freezer at this time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Theory it sounded like a great idea. It was purchased to be used as a beer fridge. It lasted for just a little over 21 months. It was never used as a Freezer and kept in a climate control area.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Terri Vivion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our purchase from Best Buy. Helpful store personal from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the new freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and great seal on the door. Love the lighting and door storage.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic, Egel! It sounds like your new Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is a great addition to your home. The design, door seal, lighting, and door storage all seem to be hitting the mark for you. If you have any other features you love or tips for using it, feel free to share. Enjoy your new freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Worked great for two years, but then it died.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally purchased this because of the neat convertible feature. It worked great for our needs for two years, but then it died. After working with Best Buy support, it was determined that they could not fix it. We had to pay $140 for someone to come and look at it and tell us that there was nothing they could do. I understand that it is a budget-oriented product, but a one-year warranty and two-year life span are ridiculous.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the product stopped working after two years. We understand how frustrating this can be. If you haven’t already, please reach out to our customer service team to see if there’s anything we can do to assist you. Your feedback is important to us, and we appreciate you taking the time to let us know. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Very pleased so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased so far. We purchased this freezer for our garage. The stainless steel finish looks great! The freezer seems to be well built, sturdy, solid. The controls are pleasingly simple. I wish it would have come with, or at least purchased separately, an additional shelf. Still, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We very happy for the service excellent personal We very happy we thank you so much that’s why we always keep going back. Thank you. Please send the title.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, giving good service.This is good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. It has lots of storage space for me to access everything due to my handicap. It freezes cold. Smooth open and close door

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for sharing your experience with our freezer! We're thrilled to hear that it's been such a positive addition for you, especially with its ample storage space and user-friendly design. Ensuring accessibility and convenience for all our customers is always a top priority for us, and we're glad to know that it's been helpful for you despite any challenges you may face. If you have any further questions or feedback, please don't hesitate to reach out. We're here to help!

      -Carl | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    fridge combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love the fact it converts from fridge to freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was dead against buying another freezer bu my wife won that battle and now I just love this freezer

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification! It’s wonderful to hear that despite initial reservations, this freezer has won you over. Sometimes, our partners know best, right? We’re delighted that you’re now loving your new freezer and that it’s making a positive difference in your home. Your feedback is greatly appreciated, and we’re thrilled to have you as a satisfied customer. If you ever need any assistance or have more thoughts to share, feel free to reach out. Enjoy your perfectly frozen items, and thank you for choosing Insignia!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big enough to hold a lot of food for are family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is it really no frost?

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and spacious. But its non frost aspect is non functional. Its full of ice.

    I would recommend this to a friend