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Customer reviews

Rating 4.7 out of 5 stars with 4365 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 4,365 reviews
  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Freezer. Only issue was it came with dents from the factory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great freezer that's safe inside

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant because a couple reviews talk about this freezer failing, but I forgot that a lot of people keep theirs in a garage that doesn't have air conditioning in 100+ degree summers. Plenty of shelf space and the light inside is a nice upgrade from our old storage freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of punch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I needed. Great unit. The option to refrigerate or freeze is do cool. Whenever my side by side goes out I will replace it with the larger model of this fridge. Maintaining looks easy. Great job Insignia!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, giving good service.This is good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big enough to hold a lot of food for are family

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    fridge combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love the fact it converts from fridge to freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace my larger freezer great so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just the right size for the space we had, works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Saving money buying food in bulk. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fully satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, fully satisfied. Looks amazing do far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and how little room it takes up. Awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer in which we purchase was ok but we seem to have had a small crack in one on the large shelf. We did think that it would matter much because we really needed a new freezer. But about two weeks later I open the freezer door and to my surprise the glass shelf had totally scattered. I called to try to get the large glass shelf replace but was informed that it was my fault that the shelf scattered and it would not be replaced. I was very upset but we must try to keep on going during these hard times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer was delivered as promised . The only problem was that the item had a short chord requiring an extension chord .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for the price can even use as a refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "WoW" Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chosen freezer has all the qualities I was expecting. Changing the mode from freezer to refrigerator and vice versa is very easy. Compartments are distributed equally to maximize space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great service. The freezer had a flaw in it and it was exchanged the following week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is was my second purchase now I have 2 of these wonderful freezer's

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ArethaN! Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're glad that you love our freezer so much that you purchased a second one. Your satisfaction and trust in our products mean a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer/Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great for the garage to put extra meat and food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this now for a year and a half and no issues and no significant electric bills .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent use of space large enough for a big family

    I would recommend this to a friend