Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4314 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 4,314 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great so far.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Saving money buying food in bulk. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fully satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, fully satisfied. Looks amazing do far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer in which we purchase was ok but we seem to have had a small crack in one on the large shelf. We did think that it would matter much because we really needed a new freezer. But about two weeks later I open the freezer door and to my surprise the glass shelf had totally scattered. I called to try to get the large glass shelf replace but was informed that it was my fault that the shelf scattered and it would not be replaced. I was very upset but we must try to keep on going during these hard times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and how little room it takes up. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Frig/Freezer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for the garage. May be a frig or freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia 13.8 Cu. Ft. Garage Ready Convertible Freezer. We're pleased to hear that you find it to be a suitable option for garage storage needs. The versatility of being able to switch between refrigerator and freezer modes is indeed a valuable feature, making it an excellent choice for those looking to maximize space and functionality.

      If you have any further questions or need assistance regarding this product, please feel free to reach out. Your insights are greatly appreciated, and we hope you continue to enjoy your purchase.- -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for the price can even use as a refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer/Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great for the garage to put extra meat and food

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent use of space large enough for a big family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Awesome price!!! Works amazingly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer for the price holds quite a bit of food

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Happy I bought

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect, for my needs not to bulky, and easy to find items

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this freezer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, love it, love it This freezer is amazing!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the freezer and the price we got it at was great to. The delivery guys did well too. I have told everyone I know how good y'all are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction Survey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store neatness, product display, product availability, sales assistant, pricing, post purchase/delivery communication & the delivery team themselves, were all excellent! Especially the pricing, sales assistant & delivery team!! One great positively seamless experience! Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good fridge. Want to get another one. Much better than others that are similar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our garage as a freezer and like it. Garage can get cold with South Dakota winters and have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great valve for the money I spent. I replaced a 25 year old 8 cu ft unit that had seal issues and was not seld defrosting. Very happy with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frost free freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a really good price. Great service after the sale

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your positive experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're thrilled to hear that you find the product to be of great value and that our service after the sale met your expectations.

      Your feedback is invaluable to us, and we appreciate your support. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for extra storage.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need, Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy Saving Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my old freezer. I'm already seeing energy savings.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That’s fantastic to hear! We’re glad that your new freezer is already helping you save on energy costs.

      If you have any other feedback or need assistance, feel free to reach out. Enjoy the benefits of your new freezer! - Carl | Insignia Products BBY-ExBrand_Insignia