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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4314 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 4,314 reviews
  • Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase!!! Loved, cools very well and saves money on electricity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a GREAT purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new freezer. The light is phenomenal! It freezes your food extremely fast and keeps it frozen. Hands down the best appliance I’ve purchased in a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great.Keeps my food nice and frozen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, working great, good price .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Made quarantine easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good make life in quarantine easier Love it

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as a freezer Keeps food frozen Difficult to open the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD FREEZER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice freezer and perfectly as described in the manual. I liked it and will recommend it to any family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service. I would recommend it to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great freezer for price and size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer for size and price. Worriednit may be a little small since is a convertible freezer but it is perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it in. It freezes food. what more can I say at this point

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for one year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on June 2024. Not even two years. It stopped working. Kept it in garage. Was working until it stopped working at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator/ Freezer great idea.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, had this about one month so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 4 out of 5 stars

    Good Overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good addition. The benefits of have the fridge and freezer helps us for our big family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little helper refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife started putting items in it shortly after it was turned on. We put a thermometer inside the fridge to see how accurate it was based on the temperature it was set at and it was spot on. Can't say enough good about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A pretty good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerators are long-term investments and mine is only a few weeks old, but so far, it appears to be working well, although the "door open" signal is always on, even though the door is closed. It seems to hold the temperature consistently, but the shelf arrangement is hard to make work for the bottles I want to store upright. I like that it can be operated as a full refrigerator.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective fridge/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not be purchasing another product from Best Buy bought this freezer in March 2024. I don’t know how long but we discovered it’s been leaking and when it started leaking it brought about pest in our home they came to exchange it and they said to me, they can’t exchange it because it’s infected. Well it wouldn’t be infected if it wasn’t leaking so now I had to contract Orkin and it’s still leaks and the critters are still there and they’ve left me in a position where they want me to put it outside on my deck overnight, but if I do that, what do I do about my food that’s in the freezer bad customer experience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy employees, they work hard for us to make our purchase great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Freezer for the money. Keeps things frozen

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We are glad to hear that you find it to be a great value and that it effectively keeps your items frozen. If you have any further questions or need assistance with your appliance, feel free to reach out. Your satisfaction is important to us! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Provide the space we were looking for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freeze is very quiet, watching TV while the motor is on there is no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding strong so far. Using it at a freezer in the garage. Been holding temp with temp in low to mid 90s. Good amount of shelf space for items of various sizes and shapes

    I would recommend this to a friend