Customer Ratings & Reviews
- Model:
- NS-UZ14WH0
- SKU:
- 6336451
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Doesn't Cool or Dehumidify Below 41 F/80%
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this in December for a new home garage placement, set on refrigerator mode. Looked really nice for the price and intended to use only to cool beverages. I immediately noticed that it didn't seem to get very cool, and started leaving a digital thermometer/humidity unit in it. It wouldn't usually get below 41 Fah and humidity was often in 80% or higher. Had it set on 35 F. I tried unplugging it to reset several times to no avail. The ambient temperature of the garage in the 40s to 60s F., well within the posted operating temperature range of the unit. I could hear the fan kick on for a few seconds after plugging it in, but it just wouldn't fully cool or dehumidify the unit. A new one was sent out, but it arrived damaged. I'm in process of getting another delivered. We'll see. The sales mgr. at store said he has had the same one in his garage for the past two years and it has worked fine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ozarks,
Thank you for taking the time to review our Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer - Stainless Steel, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us, and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Capacity
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what needed for 2 deer and now a half of cow in the next week or 2
I would recommend this to a friend Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome love the multi features hook for cord on back and wheels big help..
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JanetP, thank you so much for your feedback! We're glad to hear that you love the multi features, cord hook, and wheels. We always strive to provide products that make your life easier and more convenient. Enjoy your purchase! -Carlo, Insignia Support / https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336451.p?skuId=6336451
Insignia upright freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good freezer, plenty of space. Delivery went well.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price ! Exactly what I was looking for to replace an old chest type freezer. Great service and delivery in a very timely manner. Easy to set up too!
I would recommend this to a friendInsignia convertibe freezer/refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit. This unit is so convenient! Easy to use.
I would recommend this to a friend- Pros mentioned:Temperature control
Great freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Keeps temperature perfectly. No frost at all
I would recommend this to a friend Good Value
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it has space in the door to put items. It keeps all items frozen, without having areas where some items are not kept as cold as others. Just don't open with the handle on the front of the freezer. It will become loose because the door seals so good. Use the built-in handle at the top of the door.
I would recommend this to a friendGreat freezer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to buy a new freezer and some beef when covid struck. It has been a great addition to our family. The main reason I chose this particular freezer is because it is frost-free and I don’t have the tedious chore of defrosting it.
I would recommend this to a friendInsignia convertible freezer/fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Looking forward to not having to defrost my freezer every couple of months. Smart looking, too!!
I would recommend this to a friendThank you!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and the price was perfect!! The delivery was prompt and courteous.
I would recommend this to a friend- Pros mentioned:Convertibility
good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What we needed - great idea of going from refrigerator to freezer as needed
I would recommend this to a friend Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Freezer, good value for the price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HendrikaR, thank you for your positive feedback! It's terrific that you are happy with the value and quality of our Freezer. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us. If you have any more feedback or suggestions, feel free to let us know. -Carlo, Insignia Products
Great purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product knowledge from the sales person helped me make a good decision. Very pleased with this product.
I would recommend this to a friendGreat deep freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deep freezer and cant beat the price. High temp alarm is a great feature.
I would recommend this to a friendLoving it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our upright freezer. This was our first and weren’t sure if it would work but have no regrets. It’s easier to find stuff compared to the chest freezer and it also helps you stay organized. Highly recommend.
I would recommend this to a friendNice one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far good no noise but price is high Hope works
I would recommend this to a friendInsignia 13.8 Cu. Ft. Convertible Upright Freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time, plugged in and working. Keeping our goods frozen and ready. So far, so good.
I would recommend this to a friendTook several weeks to get the perfect one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Had a trouble with dents with two freezers. But, the 3rd is a charm. The 3rd delivery was awesome. It could have been just one star for the first two experiences, but because of the 3rd perfect one, I give 5 stars.
I would recommend this to a friendFreezer delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was a few days later than anticipated but all went quickly and smoothly. The guys were very professional and pleasant.
I would recommend this to a friend