Main Content

Customer Ratings & Reviews

$479.99
Save $320
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4356 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 4,356 reviews
  • Rated 5 out of 5 stars

    Loving it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our upright freezer. This was our first and weren’t sure if it would work but have no regrets. It’s easier to find stuff compared to the chest freezer and it also helps you stay organized. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took several weeks to get the perfect one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Had a trouble with dents with two freezers. But, the 3rd is a charm. The 3rd delivery was awesome. It could have been just one star for the first two experiences, but because of the 3rd perfect one, I give 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good no noise but price is high Hope works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand up freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use as a backup freezer. Love it. Only thing that i dont like about it is that it only shows temp when the door is open. Thought it would dusplay all the time. So much nicer then a chest freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is exactly what I wanted and the technicians were extremely professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Doesn't Cool or Dehumidify Below 41 F/80%

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in December for a new home garage placement, set on refrigerator mode. Looked really nice for the price and intended to use only to cool beverages. I immediately noticed that it didn't seem to get very cool, and started leaving a digital thermometer/humidity unit in it. It wouldn't usually get below 41 Fah and humidity was often in 80% or higher. Had it set on 35 F. I tried unplugging it to reset several times to no avail. The ambient temperature of the garage in the 40s to 60s F., well within the posted operating temperature range of the unit. I could hear the fan kick on for a few seconds after plugging it in, but it just wouldn't fully cool or dehumidify the unit. A new one was sent out, but it arrived damaged. I'm in process of getting another delivered. We'll see. The sales mgr. at store said he has had the same one in his garage for the past two years and it has worked fine.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Ozarks,

      Thank you for taking the time to review our Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer - Stainless Steel, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us, and your concerns will be shared with our product team. You may send us an email [email protected] for further assistance. We'll be more than happy to assist you regarding this matter.

      Insignia Support
      Irene
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    New garage freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson was very helpful. I never buy appliances anywhere else.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience! We're glad to hear that our salesperson was helpful. If you have any other questions or need further assistance, feel free to ask!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Can't say enough good about this item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    we like it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, we like it, easy to set up and use, we are so please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia convertible freezer/fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looking forward to not having to defrost my freezer every couple of months. Smart looking, too!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good freezer. But bestbuy delivered the freezer dinted & dinged up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It got the job done

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for a 12 year old product. It got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love the multi features hook for cord on back and wheels big help..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to set and get to the temperature when first setting up, made it easy to get things stored quickly. Simple to keep clean. Love the feature of being to see the information on the little screen on the front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was a few days later than anticipated but all went quickly and smoothly. The guys were very professional and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product knowledge from the sales person helped me make a good decision. Very pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice to have

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put in garage looks fancy and nice to have either fridge or freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Freezer combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo for fridge or freezer. Would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the price was perfect!! The delivery was prompt and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 13.8 Cu. Ft. Convertible Upright Freezer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time, plugged in and working. Keeping our goods frozen and ready. So far, so good.

    I would recommend this to a friend
Sponsored