Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4315 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 4,315 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Extra storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, good price. Just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Function Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glass shelves are more functional than wire shelves and the storage on the door is also very functional for vegetable packages or other frozen items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Buying/delivery process was smooth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying process was easy and it is working well so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the set up of the freezer. Time will tell if I set things up in the best way. I like how I can see everything and like the plastic drawer. The wire drawers I have had on previous freezers were always hard to slide.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything great, easy to use, but little loud....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good freezer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for 1 year, purchased it during the pandemic so our family doesn't need to go out as much for food shopping, so far no problem and it get stuff freeze quick totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the stainless seel one during an awesome sale! Very happy with my upright freezer! Plenty of room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was on the ball.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived with the new freezer in the nick of time. The food in the old freezer was transferred be it had thawed. They were very efficient in taking the old freezer out, waited patiently while I cleaned the area and made sure I was satisfied with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Co Bích Ngọc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price and wonderful delivery on time . Happy camper !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer/refrigerator combo.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer/refrigerator combo. I’ve only use it as a freezer and it freezes very well and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase of the refrigerator. As a second refrigerator it is just perfect. I have already recommended it to friends.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With regret I am unable to give the Insignia a fair evaluation because it was DROPPED and damage. When it was brought in to be used until a replacement, it would not begin to freeze. Destitute situation, I purchased a GE with another store and I am extremely happy with my purchase. Perhaps if the damage product had not happened I would feel different.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi jacque, Thank you for taking the time to leave a review of our Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer - White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer converts to fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service got it to us quickly and then I just had to plug it in. It freezes quickly and stays very clean because there no ice build up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freezer for garage, basement, or kitchen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in! After a few hours it cooled down to 0 degrees. It does exactly what it's supposed to do. Lots of interior room, well laid out. Good bright light. What more can you ask?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Freezer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my freezer for the garage. It freezes everything very well and in a minimal timeframe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer is well priced and good quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is what was advertised. It was delivered when promised. It is very efficient and fits just where I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect size

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle you were great!! Thanks for the help with a great choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good freezer for the price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up as a a freezer and it cooled quickly to allow us to move items from small chest freezer into it. Has been doing great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The freezer up until now we can't complain about what we got. Appears to be of good quality for the money. Would have liked to have payed the lower price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PURCHASED TO USE AS A FREEZER AND IT WORKS GREAT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy install and start. Solid, well built and so far all is good. Using it as a freezer and it froze the ice trays very quickly upon its start.

    I would recommend this to a friend