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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4356 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 4,356 reviews
  • Rated 4 out of 5 stars

    Homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new freezer fast. This was the best available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle you were great!! Thanks for the help with a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freezer for garage, basement, or kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in! After a few hours it cooled down to 0 degrees. It does exactly what it's supposed to do. Lots of interior room, well laid out. Good bright light. What more can you ask?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PURCHASED TO USE AS A FREEZER AND IT WORKS GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy install and start. Solid, well built and so far all is good. Using it as a freezer and it froze the ice trays very quickly upon its start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer converts to fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service got it to us quickly and then I just had to plug it in. It freezes quickly and stays very clean because there no ice build up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase of the refrigerator. As a second refrigerator it is just perfect. I have already recommended it to friends.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective fridge/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not be purchasing another product from Best Buy bought this freezer in March 2024. I don’t know how long but we discovered it’s been leaking and when it started leaking it brought about pest in our home they came to exchange it and they said to me, they can’t exchange it because it’s infected. Well it wouldn’t be infected if it wasn’t leaking so now I had to contract Orkin and it’s still leaks and the critters are still there and they’ve left me in a position where they want me to put it outside on my deck overnight, but if I do that, what do I do about my food that’s in the freezer bad customer experience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The freezer up until now we can't complain about what we got. Appears to be of good quality for the money. Would have liked to have payed the lower price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the stainless seel one during an awesome sale! Very happy with my upright freezer! Plenty of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer/refrigerator combo.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer/refrigerator combo. I’ve only use it as a freezer and it freezes very well and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job well with a few nice features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good freezer, and it's nice to have the digital display to show the temperature setting and measurement. It also has a warning to display if the door is open, which is good for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer is well priced and good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is what was advertised. It was delivered when promised. It is very efficient and fits just where I need it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but the thermostat is off by 7-8 degrees

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great as a freezer, not so much as a fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you're using it as a freezer. However when using it as a refrigerator it will not cool under 40°F even though the temperature is set to 35°, which is as low as it will go in refrigerator mode.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 2 out of 5 stars

    Disappointing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a problem with the refrigerator door opening on its own. On 3 occasions we have walked in to the food totally defrosted. The first time we thought someone must have left it open, trashed the food, and restarted. The second time we were scratching our heads, the third time we saw that the door will open on its own for some strange reason, At this point, it has caused us money and I am disappointed. This is my third standing refrigerator freezer - and the only reason I bought this one was for aesthetics. I am disappointed. We never had a problem with the others.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello DrTracie,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Happy with my Convertible freezer/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the product for a few months, but so far, I am really happy with it! It was easy to set up and has a lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my freezer for the garage. It freezes everything very well and in a minimal timeframe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer for our garage! The drawers come in handy for meats and the door draws for anything that’s small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Perfect for what we needed - freezer in the basement. Would recommend to anyone looking for a basement freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a freezer to stock up for the pandemic - upright freezer allows great access to items - arguably less efficient than a chest freezer as cold air escapes when the door is opened.

    I would recommend this to a friend
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