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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4315 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 4,315 reviews
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer it good now. Cool quick. Make me happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    best(WORST) buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for KitchenAid - 27 Cu. Ft. French Door Refrigerator - Stainless steel as I had to purchase this freezer because of the following situation: I purchased this and paid the full price to make my wife happy. We noticed some defects and requested an exchange. The replacement came with dents too. Today they brought another one and it was OPEN-BOX and had defects too. Now we're scheduled once again for Wednesday and really suspect it'll be free of problems this time. So it was supposed to make my wife happy but they turned it into a nightmare. Btw I don't have any problems with the quality of the product, in general I'll rate it over 4 out of 5 (the material quality of the drawers is a bit low compared to what you pay.) I'm really disappointed with the service I get. Today the service was in my place for the 6th time still not resolved. They replace the water valve second time, and will replace the water reservoir second time for the next visit-who knows when. So still no water no ice during these hot summer days. How nice right? And I was supposed to have a call from bestbuy in 24 hours now it's been more than 10 days and no call so far. Good job best(WORST) buy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Aksu,

      Thank you for taking time to write a review our Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer - White. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this Freezer since it should be working.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    It does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice and easy to set up. Door handle is very easy to attach. If you don't need anything crazy this is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new freezer. We had an issue with the first freezer that was delivered but Best Buy replaced it within 3 days. We were very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Freezer. Great Communication with Best Buy As to when it was going to be delivered. Came when they said and they took my old freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Nina, Thanks a lot for this great review about our Refrigerator, we are happy to know that it fully meet your expectations, and to know that you want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, recommended for other people, no consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier with the freezer! The whole experience, from walking in the store to the freezer being delivered, was spectacular. Could not have asked for anything better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stand freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Arrived with a few dents but overall great for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont regret purchasing this. Organize ny frozen food well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked it thoroughly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. Easy delivery. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is very good Freezes the food and meat perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Using as an outdoor freezer in our garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, nice freezer, we are very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model after old one crapped out. So far cooling great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super flexible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this brand! We have a refrigerator/freezer combo already, we love the room and visibility of it as a frig, we had to get another to use as a freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it,I love it I would recommend this to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is exactly what I was looking for. I went from a chest freezer to this upright and it is great! I can see everything that I have and there is a lot more space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to our basement pantry. We have two. One we use as a freezer and one as a refrigerator. As always delivery was wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent . Well made. Well designed. Internal space is maximized for efficient use. A bit pricey, but that is the way things are now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia 13.8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box Great Freezer, although wish I would have gotten the larger size 1door bracket broken

    I would recommend this to a friend