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Customer Ratings & Reviews

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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4356 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 4,356 reviews
  • Rated 5 out of 5 stars

    Good upright Freezer/Refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good standup Refrigerator/freezer. Would suggest this if your looking for a stand alone unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Co Bích Ngọc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price and wonderful delivery on time . Happy camper !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer so far. I have had this several months now. Keeps food frozen, is frost free and easy to access. Nice size for the two of us.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With regret I am unable to give the Insignia a fair evaluation because it was DROPPED and damage. When it was brought in to be used until a replacement, it would not begin to freeze. Destitute situation, I purchased a GE with another store and I am extremely happy with my purchase. Perhaps if the damage product had not happened I would feel different.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi jacque, Thank you for taking the time to leave a review of our Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer - White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Was very surprised to plug this in and see how wel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very surprised to plug this in and see how well it operated I love the vacuum compression door. It’s frost free and keeps our food frozen well and easy to access

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good freezer for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up as a a freezer and it cooled quickly to allow us to move items from small chest freezer into it. Has been doing great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer:)

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. This freezer keeps my food very organized. Definitely recommend;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Freezer. Great Communication with Best Buy As to when it was going to be delivered. Came when they said and they took my old freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Nina, Thanks a lot for this great review about our Refrigerator, we are happy to know that it fully meet your expectations, and to know that you want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect 2nd refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition for the holidays especially with family visiting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer, insignia.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy item purchased they brought it in and set it up, it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier with the freezer! The whole experience, from walking in the store to the freezer being delivered, was spectacular. Could not have asked for anything better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new freezer. We had an issue with the first freezer that was delivered but Best Buy replaced it within 3 days. We were very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pop & water refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notched purchase for what I needed at a good price. Delivery was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice and easy to set up. Door handle is very easy to attach. If you don't need anything crazy this is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer does wonderful cooling and I would definitely buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, got in and out quickly. Everyone was wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer/refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product especially if you have a big family you can store more food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super flexible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this brand! We have a refrigerator/freezer combo already, we love the room and visibility of it as a frig, we had to get another to use as a freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and an amazing delivery crew! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convertible freezers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two. Great for the garage. Only wisht the doors were changeable.

    I would recommend this to a friend
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