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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4356 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,356 reviews
  • Pros mentioned:
    Capacity, Size, Temperature control

    Rated 5 out of 5 stars

    Insignia Freezer was a best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who would have thought we'd have so much trouble finding a freezer when our old freezer conked out. The usual appliance stores had none. As a last resort we tried Best Buy and were lucky to find the Insignia 13.8 cu ft upright convertible freezer/refrigerator in stock. The salesman told us they were made by Frigidare, he had 57 of them, and they were going fast. That was good enough for me. Not only were they able to deliver the freezer in 3 days, and not 3 months, but the delivery guys called at 7AM and asked if we wanted to move our delivery up to first delivered AM. Great job and thank you for that. The freezer is everything we needed, it's cold, it doesn't take up a lot of space, it's quiet, not complicated to use, and it has room for frozen foods and meats we occasionally buy on sale. We had a 15.7 cubic foot Kenmore. This one is slightly smaller but it swallowed up everything we had in the old freezer with room to spare.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for reviewing our freezer so positively. We truly appreciate your kind words and are glad that you are satisfied with the features and quality of the unit. I hope you continue to use your freezer for a long time. If you ever need any assistance with it, please contact us at the link below and one of our agents will happily help you.


      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pleased with my new freezer. It has many features I wanted at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I replaced a commercial grade freezer that I had for 18 years. Hopefully I can get the same out of this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, style, value of the prosuct were all great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freeze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and price…quality and design very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving my new freezer! Very easy to install. I had a chest freezer prior and so happy I went with an upright this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easly to used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like the we are not hurting a backs any more and we can see all that we have in the freezer and not over load it with the same items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the drawer that is in the bottoms. Able to hold a lot of food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still running strong an efficient after a year!! This holds a about 2 boxes of popsicles on top of a half cow.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this i bought this freeze 06-22-20 and I quickly bought an actual thermometer for this because the display on the door is the settings not the temp. The frezzer is all over the place in a 24hr time period and will not hold a specific temp. Last night -11 this morning -4 it will climb up to 18 degrees before lunch. I turn quick freeze on at this point and it drops it back down to -9 or so. I guess I'm going to call and get a technician out to look it over.. Sucks Best Buy walks away after 15days..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal in Town

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size freezer for family of four, at an amazing price. Just plug in and set to freezer. Free delivery too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid freezer, never had any issues with the frost free settings and works well in my 100 degree garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed. Has all the space needed and can be use as refrigerator as well as freezer, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWSOME service from Best Buy! This is great to have a stand alone freezer and now fridge in our garage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers the goods!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% positive experience. 100% recommend! "Buying" HD online sucks. "Buying" BEST BUY online is the way to go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    compact all refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working good, although instructions were not clear on set up. Very disappointed the price was reduced $200 right after I bought it, though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and simple design. Definitely recommend at this price point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good space overall instructions were meager at best. Door needed some adjustment to get to register closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Purchased as a freezer but can be set up as a refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    frezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Good price. Great delivery. Will order a 21 cubic foot when available!

    I would recommend this to a friend
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