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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4357 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 4,357 reviews
  • Cons mentioned:
    Door design

    Rated 3 out of 5 stars

    Decent value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really noisy, hard to open door and slides around on the floor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, a bit on the small side, but that's all I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my freezer i tell everyone to go to best buy so they can get one like mine. All my friends like my freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a drink refrigerator and it is one of our best investments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the size is great good quality and very quick shipping. Was easy to get in the house and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mini refrigerator and freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price! Definitely recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds a cow.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to hold the cow we purchased. I can’t complain a bit. The cow is just as frozen as when we put it in there.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Insignia !3.8 Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new freezer size and interior shelves make it perfect for our small house and family. The frost free feature is a great addation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a great product!! Easy to operate. Literally no installation required. Just plug it in and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night life mania

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for the need, light weight, convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and delivery was excellent. Could not be happier with this freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!! Love it, love it love it. It is in my garage. Love the locking feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed being able to stock up a little bit and go the the grocery store a little less. This is perfect for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a huge freezer for a large family. It’s big enough for some stock up extras

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Two Damaged Units in a Row

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one arrived missing hardware to install handle. After no help at customer service 800#, went to the local store to complain. The manager was very nice about it and arranged for a new unit to be delivered and the pick-up of old unit. Second unit arrived damaged with a small dent on front door and larger dent on side panel. Delivery driver tried to tell me that dent on front door came like that from the factory...yeah right! Complained to customer service and they are sending a $150 gift card. Using the second unit without problems...so far.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We sincerely apologize for the inconvenience you faced with both units and the initial lack of resolution from customer service. It's good to hear that the store manager was able to assist you and arrange a replacement. We appreciate your patience throughout this process, and we're glad that you're able to use the second unit without issues so far. Your feedback is important to us, and we’ll use it to improve our quality checks and customer service. Thank you for your understanding, and we hope you enjoy your freezer moving forward! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336450.p?skuId=6336450 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    extra freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far its been great as a freezer, plenty of space and a great price too...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect size for one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my freezer it is the best investment that I have made this far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery person did not tell me it was set on freezer. Told me I could put all my drinks in right away. Later on in the day the cans of soda exploded! What a mess!! My brand new item took a long time to clean. There is still soda in the light!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrest loves this brand. Freezer freezes food quickley

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product; delivered a day early and without incident. Excellent customer service.

    I would recommend this to a friend
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