Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4316 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 4,316 reviews
  • Rated 5 out of 5 stars

    Versatile and the right size

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer/fridge! So much I actually bought two!! Great for garage storage. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job it is intended to do. Handle was stripped, still awaiting replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright over chest

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of no longer digging in a chest freezer. Makes it easier for me to find things for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in freezer mode. Makes a bit noise. But so far I am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The exchange went very well

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent repalacement program process because of a Defective prior freezer

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mimi,
      Thank you very much for taking the time to write this review.
      This are the type of comments that my team really appreciate, and if there is any comment to improve the experience we are more than willing to hear it, it does not matter if its about technical procedures, like the exchange or product experience. I kindly invite you to contact our customer support team if you ever have any inquiry, just click on the link below.
      Ruben G. - Insignia support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    argtargtregtarg wrg rg eg qer qeqert qtq qyq3yargaergha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this freezer. It looks great and it keeps the food frozen really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and the delivery young men were very courteous and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is beautiful and color choices was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice !!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from chest freezer, delivery folks brought it down to my basement. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Exactly as pictured...delivery was fast and courteous.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good freezer, but rear bottom was crumpled. Best Buy made good by giving 100 dollar credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery. Employees were very considerate as we live in a senior community

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia™ - 13.8 Cu. Ft. Upright Convertible Freezer/Refrigerator - White

    I would recommend this to a friend
  • Cons mentioned:
    Shelf material

    Rated 2 out of 5 stars

    Shattered shelves

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within the first 7days of having the freezer we found one morning that one of the glass shelves had shattered due to the cold. We only had 1 frozen pizza on it. so it was not caused by the weight on the shelf. Due to lack of inventory they have not been able to replace the freezer since this was a manufacture problem.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with our 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We apologize for the unexpected issue with the glass shelf shattering due to the cold. We understand that this is not a normal occurrence and should not have happened. Unfortunately, it sounds like we were unable to fulfill the replacement request within the 7-day window due to inventory issues. We want to assure you that we take full responsibility for the manufacturing defect and will work on resolving this issue as soon as possible. We appreciate your patience and will keep you updated on the status of the replacement. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336450.p?skuId=6336450 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer/ Refrigerator. It has all the jfiures that I need to store my food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the freezer! Great buy if you’re looking for extra freezer space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge/freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice spare fridge…………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overflowfreezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice product. Glass shelves are a plus over wire shelving. It is already in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s working great. We use it as a freezer at this time.

    I would recommend this to a friend