Customer Ratings & Reviews
- Model:
- NS-UZ14WH0
- SKU:
- 6336451
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.
This summary was generated by AI based on customer reviews.
Great freezer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer! Food freezes quickly. Love that it is frost free.
I would recommend this to a friendgreat for a smaller upright freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.some flexibility in shelf placement, great door seal, bottom basket very handy. Keeps frozen food well frozen.
I would recommend this to a friendBest little freezer ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer love it kids are really enjoying his nice it is not to have to defrost things
I would recommend this to a friendGood fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good. Great fridge setting. Haven't used the freezer setting.
I would recommend this to a friendUpright freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This small freezer works well and uses less than half the energy than the one it replaced.
I would recommend this to a friendupright freezer/ refrigeerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it came on time every one was very helpful in the store . will go back they where great. thanks guys
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been so happy with the fridge (havent used it as a freezer yet). Great for extra space after a big Costco run!
I would recommend this to a friendVery nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good freezer for the garage. Is somewhat smaller than advertised versus my old freezer which was also 13 cu.ft.
I would recommend this to a friendPerfect Appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this freezer/refrigerator. It’s the perfect appliance.
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is perfect for in our garage. I’m very happy with this purchase!
I would recommend this to a friendUpright freezer is amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! Helps me stay organized with the shelving and ice cream in the door. Perfect.
I would recommend this to a friendFreezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been great it freezes quick.Being an up right its easy see the food in the freezer.
I would recommend this to a friendVersatile and the right size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this freezer/fridge! So much I actually bought two!! Great for garage storage. I recommend.
I would recommend this to a friendBAD PRODUCT MADE WORSE BY SERVICE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great, up until it stopped working. And if you call in and report an issue, they do troubleshooting and then tell you they have to escalate it up to 96 hours. Not 24-48… 96 hours to wait to even have your issue escalated up. I work for Home Depot, and every manufacturer has a better turn around, GE, LG, Samsung, Electrolux/Whirlpool… this will definitely be my last Insignia purchase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We apologize for the inconvenience you have experienced with your Insignia freezer. We understand how frustrating it can be to have to wait for such a long time for your issue to be escalated. We are constantly looking for ways to improve our customer service and will take your comments into consideration. If you would like to discuss this further, please feel free to reach out to us directly. Thank you for choosing Insignia and we hope to have the opportunity to regain your trust in the future. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336450.p?skuId=6336450
Upright over chest
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the idea of no longer digging in a chest freezer. Makes it easier for me to find things for sure.
I would recommend this to a friendThe exchange went very well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent repalacement program process because of a Defective prior freezer
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mimi,
Thank you very much for taking the time to write this review.
This are the type of comments that my team really appreciate, and if there is any comment to improve the experience we are more than willing to hear it, it does not matter if its about technical procedures, like the exchange or product experience. I kindly invite you to contact our customer support team if you ever have any inquiry, just click on the link below.
Ruben G. - Insignia support
https://www.insigniaproducts.com/contact-us
Better look into a extended warranty
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until it didn’t. Don’t even last 2 years. Warranty only covers the first 12 months. One repair guy wouldn’t even come look at it because parts are hard to find and the second one said it wasn’t worth it to fix. $300-$350 to replace the condenser. So if you get this I would get an extended warranty.
No, I would not recommend this to a friendVery chill
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer nice door alarm great organization thats flexible
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job it is intended to do. Handle was stripped, still awaiting replacement.
I would recommend this to a friendNice size Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in freezer mode. Makes a bit noise. But so far I am very pleased with it.
I would recommend this to a friend
