Customer Ratings & Reviews
- Model:
- NS-UZ14WH0
- SKU:
- 6336451
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.
This summary was generated by AI based on customer reviews.
Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product!! Love it, love it love it. It is in my garage. Love the locking feature.
I would recommend this to a friendFreezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a huge freezer for a large family. It’s big enough for some stock up extras
I would recommend this to a friendNight life mania
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for the need, light weight, convenient
I would recommend this to a friendgreat for a smaller upright freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.some flexibility in shelf placement, great door seal, bottom basket very handy. Keeps frozen food well frozen.
I would recommend this to a friendextra freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far its been great as a freezer, plenty of space and a great price too...
I would recommend this to a friendStopped working after 13 months. Terrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would prefer to give -0- stars. This unit stopped working after 13 months. My entire freezer full of food spoiled as the freezer turned off. Since I did not purchase an extended warranty, I'm being asked to pay a $129 service charge. I've tried to find other appliance repair companies to come to fix, but have been told that Insignia parts are difficult to get so most companies don't service this appliance. I do not recommend this product or Best Buy.
No, I would not recommend this to a friendInsignia Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product; delivered a day early and without incident. Excellent customer service.
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been so happy with the fridge (havent used it as a freezer yet). Great for extra space after a big Costco run!
I would recommend this to a friendThe perfect size for one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my freezer it is the best investment that I have made this far.
I would recommend this to a friendBest little freezer ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer love it kids are really enjoying his nice it is not to have to defrost things
I would recommend this to a friendVery nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good freezer for the garage. Is somewhat smaller than advertised versus my old freezer which was also 13 cu.ft.
I would recommend this to a friend- Pros mentioned:Overall performance
Two Damaged Units in a Row
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one arrived missing hardware to install handle. After no help at customer service 800#, went to the local store to complain. The manager was very nice about it and arranged for a new unit to be delivered and the pick-up of old unit. Second unit arrived damaged with a small dent on front door and larger dent on side panel. Delivery driver tried to tell me that dent on front door came like that from the factory...yeah right! Complained to customer service and they are sending a $150 gift card. Using the second unit without problems...so far.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We sincerely apologize for the inconvenience you faced with both units and the initial lack of resolution from customer service. It's good to hear that the store manager was able to assist you and arrange a replacement. We appreciate your patience throughout this process, and we're glad that you're able to use the second unit without issues so far. Your feedback is important to us, and we’ll use it to improve our quality checks and customer service. Thank you for your understanding, and we hope you enjoy your freezer moving forward! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336450.p?skuId=6336450
upright freezer/ refrigeerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it came on time every one was very helpful in the store . will go back they where great. thanks guys
I would recommend this to a friendUpright freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This small freezer works well and uses less than half the energy than the one it replaced.
I would recommend this to a friendGreat freezer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer! Food freezes quickly. Love that it is frost free.
I would recommend this to a friendExcellent freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No regrest loves this brand. Freezer freezes food quickley
I would recommend this to a friendThe exchange went very well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent repalacement program process because of a Defective prior freezer
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mimi,
Thank you very much for taking the time to write this review.
This are the type of comments that my team really appreciate, and if there is any comment to improve the experience we are more than willing to hear it, it does not matter if its about technical procedures, like the exchange or product experience. I kindly invite you to contact our customer support team if you ever have any inquiry, just click on the link below.
Ruben G. - Insignia support
https://www.insigniaproducts.com/contact-us
Upright over chest
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the idea of no longer digging in a chest freezer. Makes it easier for me to find things for sure.
I would recommend this to a friendFreezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been great it freezes quick.Being an up right its easy see the food in the freezer.
I would recommend this to a friendVersatile and the right size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this freezer/fridge! So much I actually bought two!! Great for garage storage. I recommend.
I would recommend this to a friend