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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4316 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 4,316 reviews
  • Rated 5 out of 5 stars

    Perfect size and love the digital thermometer on t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice freezer for the price. Perfect size for me. Love the glass shelves and the digital thermometer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia-13-8-cu-ft-u

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer. Easy to find what you need, better organize your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping things cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done, Insignia. I keeps the food as cool as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and filled it. Cooled down quickly and stays consistently cold just as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer upgrade. The light is very bright and I can keep everything easily organized in it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great. The product was easy to get started. I have had it for 4 weeks now and very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. It was just what we were looking for. Was delivered when they said it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product and easy convertible from freezer to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feel very satisfied with the product and it easy to assemble it manually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really nice just what i needed so far. Cools quick and nice bright display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personnel was fantastic they were effcient and well mannered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what my family needed, after our last one going out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this freezer. I love that it beeps if you don't close it all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Damages are not getting fixed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product seems perfect for my needs. The product was damaged when I received it and it has taken 3 phone calls over 2 weeks and still no confirmation on replacement. The delivery team said someone would be calling in 24 hours and no such luck. I have called 3 times and each time there is a new excuse. This is a big fail Best Buy!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little freezer for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and quickly delivered. It is lightweight and moves easy if you want that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia freezer/fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to find items. Like information panel on front of door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with purchase experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for a high quality refrigerator. Quick and easy curbside pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. No one else able to order. Best Buy was able to get in day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of room but it doesn't make our drinks cold enough. Temperature cannot be adjusted lower than 35 degrees on the refrigeration setting.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you appreciate the spaciousness of your Insignia upright freezer. It sounds like the unit might currently be set to fridge mode, which is why the temperature cannot be adjusted lower than 35 degrees Fahrenheit.

      You can switch to freezer mode by following these steps:
      1. Press and hold the Lock button for three seconds to unlock the control panel.
      2. Press and hold the Freezer/Fridge button for three seconds to change modes. The panel will beep and the indicator will change to the new mode.

      If you’re still having issues after making this change, our customer support team is available to assist you with any troubleshooting or additional options.

      We always value customer input to help us improve our products and services. Please feel free to reach out if you have any further questions or need assistance.

      Best regards, Rolf | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a great product at a good price. The fridge feature is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Stainless Steel Freezer and it is a perfect fix for me to add more food

    I would recommend this to a friend