Customer Ratings & Reviews
- Model:
- NS-UZ14WH0
- SKU:
- 6336451
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.
This summary was generated by AI based on customer reviews.
Refrigerate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is beautiful and color choices was amazing
I would recommend this to a friendBest freezer option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the freezer! Great buy if you’re looking for extra freezer space.
I would recommend this to a friendInsignia-13-8-cu-ft-u
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great freezer. Easy to find what you need, better organize your purchase.
I would recommend this to a friendNice freezer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it in and filled it. Cooled down quickly and stays consistently cold just as expected.
I would recommend this to a friendFreezer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value. It was just what we were looking for. Was delivered when they said it would be.
I would recommend this to a friendFreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good freezer, but rear bottom was crumpled. Best Buy made good by giving 100 dollar credit.
I would recommend this to a friendMrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery person did not tell me it was set on freezer. Told me I could put all my drinks in right away. Later on in the day the cans of soda exploded! What a mess!! My brand new item took a long time to clean. There is still soda in the light!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoellenE! We're truly sorry to hear about your experience with Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification. It must have been incredibly frustrating to deal with the mess from the soda cans exploding. We apologize for the oversight by the delivery person and the inconvenience it caused with your new item. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336451.p?skuId=6336451
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s working great. We use it as a freezer at this time.
I would recommend this to a friendgreat freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no problems with this freezer. I love that it beeps if you don't close it all the way.
I would recommend this to a friend- Pros mentioned:Overall performance
Damages are not getting fixed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product seems perfect for my needs. The product was damaged when I received it and it has taken 3 phone calls over 2 weeks and still no confirmation on replacement. The delivery team said someone would be calling in 24 hours and no such luck. I have called 3 times and each time there is a new excuse. This is a big fail Best Buy!!
No, I would not recommend this to a friend Keeping things cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well done, Insignia. I keeps the food as cool as promised.
I would recommend this to a friendSuper Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really nice just what i needed so far. Cools quick and nice bright display.
I would recommend this to a friendFridge/freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice spare fridge…………………………………………………………………………………..
I would recommend this to a friendBAD PRODUCT MADE WORSE BY SERVICE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great, up until it stopped working. And if you call in and report an issue, they do troubleshooting and then tell you they have to escalate it up to 96 hours. Not 24-48… 96 hours to wait to even have your issue escalated up. I work for Home Depot, and every manufacturer has a better turn around, GE, LG, Samsung, Electrolux/Whirlpool… this will definitely be my last Insignia purchase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We apologize for the inconvenience you have experienced with your Insignia freezer. We understand how frustrating it can be to have to wait for such a long time for your issue to be escalated. We are constantly looking for ways to improve our customer service and will take your comments into consideration. If you would like to discuss this further, please feel free to reach out to us directly. Thank you for choosing Insignia and we hope to have the opportunity to regain your trust in the future. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336450.p?skuId=6336450
Nice product and easy convertible from freezer to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It feel very satisfied with the product and it easy to assemble it manually
I would recommend this to a friendNice little freezer for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to order and quickly delivered. It is lightweight and moves easy if you want that.
I would recommend this to a friendExtremely pleased.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery personnel was fantastic they were effcient and well mannered.
I would recommend this to a friendVery pleased with purchase experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for a high quality refrigerator. Quick and easy curbside pickup.
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was great. The product was easy to get started. I have had it for 4 weeks now and very happy with my purchase.
I would recommend this to a friendFreezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Stainless Steel Freezer and it is a perfect fix for me to add more food
I would recommend this to a friend