Customer Ratings & Reviews
- Model:
- NS-UZ14WH0
- SKU:
- 6336451
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.
This summary was generated by AI based on customer reviews.
Overall great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it was bigger but thoroughly freezes everything.
I would recommend this to a friend5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice customer service, I appreciated your good job
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and quick freeze. Just what we needed .
I would recommend this to a friendGreat little freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great value for the price. I really like the external temperature indicator.
I would recommend this to a friendVery quiet!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes quickly. Love the interior and exterior.
I would recommend this to a friendWorks as advertised.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I realize it is a fridge/freezer combo but it would be nice if the shelves were stronger and could carry more weight.
I would recommend this to a friendPerfect freezer for our needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer and excellent service for the salesman
I would recommend this to a friendHappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always come here to shop and great place to shop
I would recommend this to a friendVery good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. delivery was on time ..............
I would recommend this to a friendIt’s a throw-away if it dies.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you plan to purchase this, get the extended coverage. We did not, 18 month and the unit died. Best Buy won’t touch it without the extended coverage, Insignia won’t repair anything smaller than 19 cubic feet, called several independent repair shops, no one will touch it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We appreciate your feedback and are committed to improving our products and services. Your comments are valuable to us, and we will take them into consideration to enhance the support and reliability of our freezers. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336451.p?skuId=6336451
Not reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The display is so small. That you can tell if it’s on or not. It stop working on me couple of times. Almost lost my food. Had to reset couple of time. I won’t by this brand again
No, I would not recommend this to a friendFreezer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven't been able to lock it. I also had an incident where my grandson left the door ajar but I never heard the alert. Most of my food was about to be defrosted. Some food had to be shared with my daughter. Otherwise, it functions well. Im also unable to adjust the temperature
No, I would not recommend this to a friendFrig/freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The option of an ice maker would have been nice. Decent price I'm sure we'll end up liking it.
I would recommend this to a friendReplacement frog.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second purchase, Replacement unit. Original didn’t make 4 years. Wait and see phase. Way too early give an opinion. Poor rating is based on original unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Wojo,
Thank you for taking the time to review our Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-white/6336451.p?skuId=6336451
Ok freezer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size was running good for almost a year now keep getting frosted and iced over
I would recommend this to a friendNeed more room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Bought for hunting meat and purchase of large volumes of beef
I would recommend this to a friendFreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used this as a freezer not a refrigerator yet. The freezer works great.
I would recommend this to a friendGreat freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer but tend to make some noise after few weeks
I would recommend this to a friend- Pros mentioned:Overall performance
Freezer great...Bestbuy not so much
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer failed after 16 months. Purchased 5-yr warranty, Bestbuy made me bring the freezer to the store and I was told 8-10 weeks for repair. Not acceptable. The freezer was great while it was working ... not happy with Bestbuy at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear about your experience with the freezer and the repair process. It’s frustrating to have a product fail and then face a long wait for repairs. We appreciate your patience and understanding. Your input is valuable, and we’ll work on improving our service. Please reach out to our customer service team so we can assist you further.
Keith | Insignia Support
Poor Design for Refridgerator Setting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this unless you want to have items Freeze after you set it for Fridge mode. If the unit looses power, even for few seconds, it completely resets to default Freezer mode at 00 degrees no matter how you have it programmed and locked. Called Insignia and was told that it was designed this way with no backup to hold the memory. What is the point in setting it up for a Fridge when at anytime it can reset to a freezer. So I returned it immediately before I ended up with loss of food or worse end up with a frozen mess. Other than that, it seemed like it had potential to be a great product. Such a shame.
No, I would not recommend this to a friend