Customer Ratings & Reviews
- Model:
- NS-UZ14WH0
- SKU:
- 6336451
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.
This summary was generated by AI based on customer reviews.
Replacement frog.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second purchase, Replacement unit. Original didn’t make 4 years. Wait and see phase. Way too early give an opinion. Poor rating is based on original unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Wojo,
Thank you for taking the time to review our Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-white/6336451.p?skuId=6336451
Frig/freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The option of an ice maker would have been nice. Decent price I'm sure we'll end up liking it.
I would recommend this to a friendOk freezer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size was running good for almost a year now keep getting frosted and iced over
I would recommend this to a friendNeed more room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Bought for hunting meat and purchase of large volumes of beef
I would recommend this to a friendGreat freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer but tend to make some noise after few weeks
I would recommend this to a friendFreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used this as a freezer not a refrigerator yet. The freezer works great.
I would recommend this to a friendPoor Design for Refridgerator Setting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this unless you want to have items Freeze after you set it for Fridge mode. If the unit looses power, even for few seconds, it completely resets to default Freezer mode at 00 degrees no matter how you have it programmed and locked. Called Insignia and was told that it was designed this way with no backup to hold the memory. What is the point in setting it up for a Fridge when at anytime it can reset to a freezer. So I returned it immediately before I ended up with loss of food or worse end up with a frozen mess. Other than that, it seemed like it had potential to be a great product. Such a shame.
No, I would not recommend this to a friendDisappointed did nothing the bigger dent until lat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s doing ok disappointing when purchase is was a small dent in the front but it was delivered to us it was a big dent & larger scratch in the front door
I would recommend this to a friendMagic cold box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a freezer it keeps stuff frozen. Like magic or something. It's amazing
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great one, I like it's frost free feature. I would have bought the biggest size.
I would recommend this to a friendBroken after 18 months.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately after 18 months this stopped working on me. Haven't had it fixed yet but we lost about $1,000 worth of food that we had in it. Guess I'll buy the extended warranty next time but something like this shouldn't breakdown so fast.
No, I would not recommend this to a friendJust a basic a Freezer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's Freezer .i have no complaints as of now keep everything frozen easy to get items out due to the fact it's a standing Freezer which is a plus for me and my family.
I would recommend this to a friendGood
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handle loosens over time but other than that, it gets the job done
I would recommend this to a friendPay a little extra for Geek Squad protection
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first one broke in under a year. I lost around $700 in food, it was not cover in the warranty. You must purchase the Geek Squd protection, that's on me. But they only cover $300 if i remember right. Bestbuy did deliver a new one, but it took over a week.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We understand how frustrating it must have been to lose such a significant amount of food and to deal with the warranty limitations. We appreciate your patience during the replacement process and are glad that Best Buy was able to deliver a new unit, even though it took some time. Keith | Insignia Support
Damaged Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new freezer but it came with a small dent on the side of it.
I would recommend this to a friend13.8 Upright Convertible Freezer/Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the upright freezer. Wish it had a bottom shelf in the door.
I would recommend this to a friendStopped working after 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it at first but after a year it just stopped cooling will no warning it just stopped
No, I would not recommend this to a friendMy freezer doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, since they have to send me,another one because the one they delivered doesn't work. Not happy at all. Having to talk to 5 different people to get this taken care of is very disturbing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Baseline,
Thank you for taking the time to leave your review on this Upright Freezer/Refrigerator. We truly appreciate your feedback, certainly no one wants to experience this inconvenience. Regardless, I certainly hope that you received the appropriate attention and resolution from our team to get this fixed. If you have not, please feel free to contact us so we can get you up and running! We are here for you.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Working exactly as expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are using this as a freezer and it is exactly what we needed.
I would recommend this to a friendgood appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is very good freezer so far. takes a little time to figure it out.
I would recommend this to a friend
