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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 4316 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 4,316 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Convertible Units

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We outgrew our secondary top freezer refrigerator that we keep in our basement, but are limited in size because of the narrow pathway to and down the stairs. We decided to get two of these units and use one as a refrigerator and one as a freezer because they fit down our tricky passage, are easy to use and they look great, especially next to each other,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Fridge/Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, lots of space. Awesome that it can be either a fridge or a freezer depending on your need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Insignia Freezer from Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time, the guys wrestled the freezer into the basement, it's freezing food very well and we are happy to have the new frozen food storage. From order to delivery was four days. It was as easy as plug and play. So far so good. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insigna Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the unit has performed perfectly! It came in , was installed , plugged in and the unit is very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Value! Awesome Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Great size freezer for extra food storage - fits in our garage nicely. Really strong seal and was easy to unpack and set up. Delivery was about an hour later than they said they’d be, but polite and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    From Hayward

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a nearly 4 month wait to pick up our new freezer we are pleased with the freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're pleased to hear that you are satisfied with your new freezer after the wait. Your patience is greatly appreciated, and we're glad the product met your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Genius

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a freezer, it gets really cold and keeps stuff frozen. That’s how it was advertised and that’s how it works. I thought this was a much better option than keeping 400 pounds of beef in a filing cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size. I like the option of converting from refrigerator to freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is the perfect size for my basement. Plenty of shelf space, the shelves are solid (not wire) and ample door storage as well. We chose the open box option because it’s in basement, there were a few dings but other than that it’s perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One 1 product is very good working you can charge any time freezer to refrigerator Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer/fridge works great looks great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer has been great ive had no problems with it and i have used it fof both fridge and freezer great purchase .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We’re delighted to hear that your freezer has been performing well and that you’ve found it versatile for both fridge and freezer use. Your satisfaction is our top priority, and it’s great to know that you’re happy with your purchase. If you have any other comments or need further assistance, please don’t hesitate to reach out. We’re always here to help! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this freezer We got a refrigerator a little while back and we loved that so we took a chance on the freezer they are both a very good looking piece of equipment and work beautifully very satisfied with it definitely would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia freezer review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had it a month, but so far so good. keeps temp constant and freezes well. Hopefully this will last as long as the one it replaced (23 years).

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge or freezer settings. Great midsize unit at a great price. I would definitely consider buying another if the need arises.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect suze

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my needs, locks great. Slim design

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're delighted to hear that the product's size and slim design are perfect for your needs. It's great to know that the locking mechanism works well for you. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Good price for medium sized freezer/fridge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! No ice crystals yet, but has only been on three weeks. using as a freezer. It can be a refrigerator. Loved Best Buys delivery team, very professional and knowledgeable. Thanks Jeremy. Great freezer/fridge, fits well in small kitchen that already has a big refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features and efficient operation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought just before thanksgiving, used as freezer for turkeys, then switched to refrigerator for week before and after thanksgiving for all the prepared turkey and sides. Works awesome and really like the ability to switch modes! Quiet, efficient and overall great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Enjoying my new freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my freezer so far. It has made the space in my fridge, which I needed. Also, I love the convenience of not digging thru the bottom of a freezer like my old deep freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer; works great & lots of room; liking it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Small and slender design is perfect for our garage and allows us to organkze much easier than the chest we originally had.

    I would recommend this to a friend