Customer Ratings & Reviews
- Model:
- NS-UZ14WH0
- SKU:
- 6336451
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Excellent Food Freezer
Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer works excellently keeping food frozen at 0°F. Just right for additional freezer space.
I would recommend this to a friend - Pros mentioned:Size
Freezer OR Fridge…perfect!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Think form fridge on steroids. Just what we were looking for.
I would recommend this to a friend Just do it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a chest freezer, always having to take everything out and rotating, pain in the butt, this one is great, a seperate shelf for everything, and always take out left , put new in on right, simple, would highly recomend this, game changer for me
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator/Freezer awesome for my juice business!!!
I would recommend this to a friend It's a Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we have had this Freezer for less then a month so it works really well! I will say I thought the price was a bit steep but then I think most things right now are over price. I looked for a freezer for 6 months and this one was the best price for it's size. The service was great!
I would recommend this to a friend- Pros mentioned:Overall performance
Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Works well. Happy with the purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Great freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I expected, great product. Easy to find everything
I would recommend this to a friend - Pros mentioned:Capacity
My freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my freezer. I can put anything in the freezer…
I would recommend this to a friend If you work hard for your money DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total garbage. The brand sucks and bestbuy customer support would rather you kys then even remotely help or care
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback. We’re truly sorry to hear about your experience with the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer and our BestBuy customer support. Your satisfaction is important to us, and we want to make things right.
Please reach out to our Insignia customer service team (877-467-4289) so we can assist you further. We appreciate your patience and hope to resolve this issue promptly. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far works great as a freezer. No complaints! I would recommend it to everyone.
I would recommend this to a friend - Pros mentioned:Size
Great appliance for the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great small fridge for the garage. Reasonable price.
I would recommend this to a friend Great support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The original freezer had some damage upon opening the box. BestBuy scheduled an exchange quickly for me. The 2nd delivery was excellent. They not only took the damaged freezer and packaging materials, they also removed the next freezer from the packaging and verified its condition. Great overall experience.
I would recommend this to a friend- Cons mentioned:Door design
Save Yourself the Frustration and Look Elsewhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this freezer since April 2020, and I am writing this in Oct 2023. Freezer died on us yesterday. From the outside it looked like it was still functioning. It was still making the usual sounds. And inside it, everything was thawed. We tried to change setting and it was just not working at all. I had to trash everything inside. It was kind of a crummy freezer to begin with. We had to really make sure the door closed by pressing the door hard so it would seal. We had a miss once where the door was the slightest bit cracked open and everything spoiled. It looked closed, but the seal around the door wasn't engaged at all. No alarms sounded or anything so we didn't notice it at the time. It sucked having all the food ruin because the door wasn't properly sealed without being pushed hard. Simply just closing it wasn't enough. Sad that we paid so much for it to last not even 4 years. Appliances are too expensive to be so poor quality.
No, I would not recommend this to a friend Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Exactly what I was needing at a low cost
I would recommend this to a friendJust in time for the holidays
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for daughter, she loves it. Able to prepare meals ahead of time as a working single mom of four.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Garage Ready Convertible Upright Freezer. We're thrilled to hear that your daughter loves it and finds it helpful for preparing meals ahead of time. It's great to hear that it's making life a little easier for her as a working single mom of four. If you have any other questions or feedback, feel free to reach out. We're here to help! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336450.p?skuId=6336450
Broken Freezer too soon!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed on this product because it went out just under 3 yrs and it suppose to be the top of the line for Best Buy! I lost a lot of food due to it breaking so soon. I didn't take out the extended warranty because at the time I thought it cost too much and my last freezer lasted over 20 years. I guess lesson learn is don't depend on things lasting as long as the previous item. Will take out warranty next time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Becky. Thank you for writing a review about our Insignia Upright Freezer. I apologize that this freezer lasted 3 years and went out and you lost a lot of food after this stopped working. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Upright
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this upright freezer for the garage. It’s a good size the the price. I love all the shelves and that i don’t have to dig to find stuff. I didn’t realize that I selected the white but it is nice. I am happy with my purchase.
I would recommend this to a friendGood quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what we needed. Ample space and well organized. Love this compared to our old chest freezer.
I would recommend this to a friendNo lock
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work great! Only wish it had an actual lock. The lock. On the digital pad only locks the pad not the fridge.
I would recommend this to a friendBiglakeguest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit so far serves all our needs as an excellent freezer. I would recommend it to anyone.
I would recommend this to a friend