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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1971 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, size, and sensor functionality of the 13 Gal. Automatic Trash Can. Many also appreciate its price, design, and overall appearance, as well as its automatic operation and odor control. However, some customers have expressed concerns about the lid's functionality and battery life, with a few noting issues with its sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,971 reviews
  • Cons mentioned:
    Lid

    Rated 4 out of 5 stars

    Great trash can

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVED the trash can, until it stopped working. We only had it 9 months and the lid quick opening. We changed batteries and everything, doesn't open anymore. The light is still on and flashing, we just think the gears that open the lid quit on us. Its a very expensive trash can if the lid doesn't work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Perfect size and easy bagging. I will buy another one when they are on sale again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this automatic trash. it's such a pleasure to use? Although you can get pretty darn spoiled, I love it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, CedricK, for your positive feedback on the Insignia™ - 13 Gal. Automatic Trash Can! We're glad you're enjoying the convenience and ease of use. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great look.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for product and reliability. Love the stainless and look. Very easy-to-use.

    I would recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 4 out of 5 stars

    It's not gonna change your life...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..and if it does my condolences on the life you were leading before this. But it does what it's supposed to do - it opens up with a wave of the hand, and closes again a few seconds later. There's no interior can, and the lid is designed to hold the bag in place as opposed to stretching the opening out and around an interior can.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Insignia Automatic Trashcan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice trash, works great, has vents in the bottom so you don't have to "burp" the trash bag. Be careful, this can allow you to fill the trash can too full and be difficult to pull the bag out. The photo sensor is sensitive and lifts the lid every time I walk by, so I am curious as to how long the batteries will last.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Amaya

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Not to large or to small. It is also very attractive piece.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item! Works great and looks awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandparents because they host a lot to help minimize the spread of germs. It still works like new after a year of use and hardly ever needs the batteries changed! Easy to take apart to clean and holds the bag in nicely under the lid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes it easier to cleanup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it has motion sensor so when I have my hands full it opens by itself.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Perfect for my little kitchen

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is streamline and pleasant to look at. Perfect for my little kitchen

    I would recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 5 out of 5 stars

    Its great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this trashcan! Its so good to have in your kitchen when you are cooking and your hands are dirty or full ! I initially thought the price was too expensive.I waited until it went on sale and got it then.So far I have zero complaints....lets hope it stays that way.I purchzsed z warranty just in case.The only thing yhat O dont likeis the lid.Its plastic and flimsyandut looks like itciuld break easily

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice looking can!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Very nice looking. Fits in well with rest of our appliances. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great can!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system to replace another brand’s system that stopped working. I put the batteries in, added the garbage bag, and it’s been great ever since. I love the automatic open and close. Great purchase so far.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Looks and works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this for store pickup to eliminate damage while on home delivery trucks. The one I order from an online only company came badly dented, even though the box looked fine. This one was perfect. Works great although it will open unnecessarily if placed in an area of high traffic. Uses D batteries; I would prefer that it used AA batteries; haven’t had it long enough to see if it’s battery hog.

    I would recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 4 out of 5 stars

    Like my can?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully if you can say about garbage can. Should be able to turn off in closed position to prevent lid damage.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Affordable garbage can

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great automatic garbage can. Good size and very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this trash can

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's maybe my favorite product that I bought and a long time from best buy. It works great and it looks great and my kitchen and it keeps. The smells from the garbage in the can surprisingly well highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A trash can that isn’t trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a touch free trashcan for years. When my old one of a different brand stopped working I found this on Best Buy deal of the day. I was hesitant but it’s been working great and it looks good too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works fine but uses D cells

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice can. I purchased the smaller size and really like it so I got the full size can. Two minor complaints small can uses AA batteries for automatic lid. The full size uses 2 D cells so batteries more expensive and functions the same. Second is the lid opens everytime someone walks by. Wish it was less sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Automatic trashcan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good. The size is just right for the bags we use. Also it’s convenient when your hands are dirty and you don’t want to touch the can.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Cabush,

      Thank you for your review! We’re glad to hear that the Insignia™ 13 Gal. Automatic Trash Can is working well for you and that the size is just right for your bags. It’s great to know that you find it convenient, especially when your hands are dirty and you don’t want to touch the can. If you have any other questions or need further assistance, feel free to reach out. Patricia | Insignia Support  https://www.bestbuy.com/site/insignia-13-gal-automatic-trash-can-stainless-steel/6409624.p?skuId=6409624 BBY-ExBrand_Insignia