Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1971 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, size, and sensor functionality of the 13 Gal. Automatic Trash Can. Many also appreciate its price, design, and overall appearance, as well as its automatic operation and odor control. However, some customers have expressed concerns about the lid's functionality and battery life, with a few noting issues with its sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,971 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Quality buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, haven’t had any technical problems, just what I needed. The sensor is a little sensitive so don’t have any unwanted motion happening anywhere above it, but otherwise a great trash can for the value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beloved by the whole family!!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item brings a smile to my face every time it opens up to eagerly await my latest contribution! My kids actually go looking for items from their rooms that need to be thrown out. What more could you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    architect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy one works fantastic have no problem with this rear great trash can

    I would recommend this to a friend
  • Cons mentioned:
    Sensitivity

    Rated 4 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this trash can, the material perfectly matches with the other stainless steel appliances. The door operates smoothly and quietly. The only thing I don’t like is the sensitivity, so put it somewhere that doesn’t have much traffic.

    I would recommend this to a friend
  • Pros mentioned:
    Sensor

    Rated 5 out of 5 stars

    Consistent sensor with great battery life

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for about 6 months and havent had to change the batteries yet. The sensor has been very consistent and reliable. I never had to wave my hand more than once for the lid to open.

    I would recommend this to a friend
  • Pros mentioned:
    Sensor

    Rated 5 out of 5 stars

    Great can.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great trash can. Looks very nice in our kitchen. Sensor work really good. Batteries last forever. Love my trash can.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just for fun!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. Sensor to open is not too sensitive, but opens well. I’ll have to see how long the battery lasts (and the motor). The next 2 years are covered being a total tech member so the motor not much of a concern.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good purchase under $50

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a best buy deal few weeks back where the price came down under $50 including tax. In this price point it is a very good purchase I say. The setup is easy and also very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and holds way more than my previous cans. Easy to put bags in and take out.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're so glad to hear that our product is working great for you and that it holds more than your previous cans! It's fantastic to know that the ease of putting bags in and taking them out has made your experience even better. Your satisfaction is our priority, and we're thrilled that our product is meeting your needs. If you have any more feedback or need further assistance, we're here to help! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what it says on the box, which is good.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says on the box. Its a perfect garbage can for the kitchen, where you don't want to have to touch the can to open it, but yet you need a closed container. Fits a regular bag, doesn't eat batteries, and is easy to change. Just something that does what it says it would do, and does it pretty dang well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I recommend this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! You walk by it and it opens up waiting for you. My blind mother has loved this feature, as well. She knows when she gets close it’ll open up for her and she can have her hands full.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice and compact touchless trash can

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact touchless trash can. Perfectly first 13 gallon trash bags

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that you're pleased with the Insignia™ 13 Gal. Automatic Trash Can. It's great to know that it fits 13-gallon trash bags perfectly and that you find it nice and compact. If you have any other comments or need further assistance, please feel free to reach out. Enjoy your new trash can! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My daughter loves our ‘magic trash can.’

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that your daughter loves our magic trash can. It’s wonderful to know that our product is bringing joy and convenience to your family. We appreciate your support and are committed to providing innovative products that enhance your daily life. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Trash can offers many benefits

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trash can is attractive and has a sleek and modern appearance. It has a battery-operated lid that is motion detected. This offers convenience and satisfies the need to conceal unsightly trash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Trashcan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and assemble Seals trash smell Perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tech for the kitchen

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for several months now and am really happy with it. Our old plastic foot control lid opening pail had broken months before this purchase. I saw this in deal of the day and thought it was worth a try. Glad I did. The only quirky thing is that if the sensor doesn't remain triggered, it will close on you when you're emptying something like a pot of stuff you need to scrape or a vacuum cup. I learned how to work with it, but the reality is 90% of the use is quick opens to drop garbage in and go. The C size batteries seem to be lasting forever. Original set from 6+ months ago are still going albeit it a little slower. Putting bags in is a little bit of a chore if you want to use the ring that hides the bag from sight. Overall nice to have a touchless system to avoid nasty crud build up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terri

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this trash into use right away. My husband is disabled and it's hard for him to bend over and pick up trash that may have been missed. This trash can is great! Not touching the surface with garbage. Just wait for it to open. I got it on sale so for me the value was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Garbage can

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wonderful to have a self opening closing garbage can trash can because sometimes my hands are a mess from cooking and I don't want to touch anything with my hands it is a real nice convenience

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I would recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First item I ordered didn’t work but very easy exchange and the new one works perfectly!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Bobbie, thank you for sharing your experience with the Insignia™ 13 Gal. Automatic Trash Can. We’re sorry to hear that the first item didn’t work, but we’re glad the exchange process was easy and that the new one is working perfectly for you. Your feedback is important to us, and we’re happy to have resolved the issue to your satisfaction. If you have any other questions or need further assistance, please don’t hesitate to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-13-gal-automatic-trash-can-stainless-steel/6409624.p?skuId=6409624 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Little trash butler

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited several months before reviewing. I was apprehensive spending more on a trash can than I normally would, but I'm spoiled at this point. After several months of use, it's still on the first set of batteries, and my wife and I have both been guilty on multiple occasions of goig to another trash can (bathroom at our house) and trash cans at others places only to catch ourselves holding trash just above it waiting for them to open as if we're waiting on a butler to assist us. Haha. It sometimes opens for me when I simply get to close to it as though it can't wait to be at my beck and call. Now that's service.

    I would recommend this to a friend