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Customer reviews

Rating 4.4 out of 5 stars with 1974 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, size, and sensor functionality of the 13 Gal. Automatic Trash Can. Many also appreciate its price, design, and overall appearance, as well as its automatic operation and odor control. However, some customers have expressed concerns about the lid's functionality and battery life, with a few noting issues with its sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,974 reviews
  • Cons mentioned:
    Lid

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, but is annoying sometimes as the lid opens a seemingly random times. It’s easy to change bags and perfect for a bathroom.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2, one for myself and one for my parents. Love them! No more trying to coordinate my foot on the pedal or dealing with a messy lid. This also is wider than my normal 13 gallon kitchen garbage container. It seems like we fit more in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic Trash Can

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was honestly one of the best things that I could have bought for the kitchen. The family and I are always busy with things getting carried around the house. Usually we would have to set things down to open a trashcan lid and then throw away the item. Now, however, we can basically just look at the trash can (stand over it) and then drop the trash and “job well done”. Its a really fashionable item for what it is, a trashcan, but it still makes the kitchen look good due to the fact that it matches with most modern appliances. It might be on the pricey side but it is worth it. All is positive but it would be favourable for a slightly cheaper price. Amazing product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia working better than itouchless

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this during a sale with the extended warranty and would buy it again. It's still working great after months of use, which is more than I can say about my other brand (itouchless) trash cans.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    architect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy one works fantastic have no problem with this rear great trash can

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and holds way more than my previous cans. Easy to put bags in and take out.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're so glad to hear that our product is working great for you and that it holds more than your previous cans! It's fantastic to know that the ease of putting bags in and taking them out has made your experience even better. Your satisfaction is our priority, and we're thrilled that our product is meeting your needs. If you have any more feedback or need further assistance, we're here to help! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trash bin has me thinking all bins are motion activated now, the only down fall. Otherwise keeps smells very limited unless opened, it’s sleek and easy to wipe clean of puppy nose prints.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice looking garbage can!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks sleek and sophisticated! I love it but sometimes it’s hard to open. I wish the sensor was a little more sensitive so I could just wave my hand in front of it and it opens. Sometimes I literally have to stick my finger on the sensor to get it to open.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it no issue ! This a game changer for me being a senior

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're thrilled to hear that you love it and have had no issues. It's wonderful to know that it has been a game changer for you. We appreciate your support and are glad our product meets your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great garbage can!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost, this trashcan is awesome! Its pretty responsive at opening up when you need to throw something away, it never opens on accident when walking by, AND, if you are like me and enjoy shooting your trash from across the kitchen there is an overide button on it that when pressed keeps the can lid open! Ever time i change the garbage bag and its fresh, i press the button to leave the lid open. One more thing, trash bags fill ALL the way with literally no room to spare, so no wasted bag space!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First item I ordered didn’t work but very easy exchange and the new one works perfectly!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Bobbie, thank you for sharing your experience with the Insignia™ 13 Gal. Automatic Trash Can. We’re sorry to hear that the first item didn’t work, but we’re glad the exchange process was easy and that the new one is working perfectly for you. Your feedback is important to us, and we’re happy to have resolved the issue to your satisfaction. If you have any other questions or need further assistance, please don’t hesitate to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-13-gal-automatic-trash-can-stainless-steel/6409624.p?skuId=6409624 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Makes it easier to cleanup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it has motion sensor so when I have my hands full it opens by itself.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Greattt

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I would definitely buy again good price long lasting

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice and compact touchless trash can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact touchless trash can. Perfectly first 13 gallon trash bags

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that you're pleased with the Insignia™ 13 Gal. Automatic Trash Can. It's great to know that it fits 13-gallon trash bags perfectly and that you find it nice and compact. If you have any other comments or need further assistance, please feel free to reach out. Enjoy your new trash can! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It doest get better!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this again and again. Still running on first set of D batteries (not included). It’s the perfect size also.

    I would recommend this to a friend
  • Pros mentioned:
    Sensor

    Rated 5 out of 5 stars

    Wide mouth makes trash deposits clean and easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great automatic trash can for the kitchen. It has a nice wide opening, responsive sensor, and runs on 2 D cells. Best Buy delivered it quickly and the packaging allowed for a scratch and dent-free arrival - this was my biggest worry with shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My daughter loves our ‘magic trash can.’

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that your daughter loves our magic trash can. It’s wonderful to know that our product is bringing joy and convenience to your family. We appreciate your support and are committed to providing innovative products that enhance your daily life. Keith | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Sensitivity

    Rated 5 out of 5 stars

    Works nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sensitive, it annoys me a little, if i pass by the bin a little closer it opens up, i consiously need to maintain a distance from it, it makes a sound when opening and closing , not very silent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice trash can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this garbage can. It looks nice and works well. The way the lid closes so tightly keeps the odor of what I have thrown away from smelling up the kitchen. It also looks really nice with my appliances, which are also stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Trash Can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This investment was worth it. We had to replace our old trash can due to the fact our dog keep trying to get into it. Love how easy it is to use and how handy it comes.

    I would recommend this to a friend