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Customer Ratings & Reviews

Your price for this item is $74.99

Customer reviews

Rating 4.4 out of 5 stars with 1969 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, size, and sensor functionality of the 13 Gal. Automatic Trash Can. Many also appreciate its price, design, and overall appearance, as well as its automatic operation and odor control. However, some customers have expressed concerns about the lid's functionality and battery life, with a few noting issues with its sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,969 reviews
  • Rated 5 out of 5 stars

    Great Kitchen Bin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great trash bin with automatic closing and opening lid. Inner ring keeps trash bag in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trash can no lid to touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this trash can!! We fill like we’re Jedi’s just walking by it opens just move your hand above it opens! I’ll be ordering for my daughter fir Christmas

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    1st world win.. saves 10 calories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't do this. It sucks 10 calories by having this unit open automatically instead of pressing a level with your foot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great garbage both in looks and functionality. But my absolute favorite thing avout it is the bettery operated touch free feature where it opens and closes automatically.

    I would recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 1 out of 5 stars

    Looks fine but does not work after 55 plus days

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trash can worked fine for the first 60 days. The trash can will open when any motion within three feet. Way to sensitive as needs over three plus feet not to open. Second issue lid would only open up about one and a half to two inches after about 55 to 60 days. Replace batteries and same issue. Photos taken show the lid ONLY opens about the 1.5 to 2 inches as previously stated. Three times New Duracell batteries installed with Expiration dates of 2030, 2031.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello lardog,

      Thank you for taking the time to review our Insignia™ - 13 Gal. Automatic Trash Can - Stainless Steel. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products.

      We'll be more than happy to assist you regarding this matter, below you will find the link to reach us.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 5 out of 5 stars

    Boujee

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice trash can. Little short for me, however extremely convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints here.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Does not come with batteries, ao make sure you grab some. Believe it was 4 D size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Stainless Trash Can Ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Garbage Can!! Exact what I wanted. Thank you Best Buy!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Why did I wait so long. Whyyyyy.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trash can has changed my life. Much easier while chopping.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as Sturdy as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Trash Can was delivered with dents in it and was a bit less sturdy than expected. Other than that, it was a decent buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This trash can may be actual trash!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item on a Deal of the Day special. It seemed to look great and picked it up and batteries would not stay put in the device, so had to take it back. Best Buy replaced this and sent me another one that was supposed to arrive in 2 days, which took 7. This new one worked, but came with huge dents. Took the second one back and said they would send out another and be there next day. Received the new one with a small dent and decided just to keep it. The sensor and gears don't work as well as the second one and can tell you, with having experience with 3 different Insignia 13 Gallon Automatic Trash Cans, not one was the same quality. Highly likely they do any quality control or testing before boxing them. Strongly suggest avoiding!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed feedback. We're very sorry to hear about the issues you've encountered with the Insignia™ 13 Gal. Automatic Trash Can. It sounds like you've had a frustrating experience with multiple replacements and inconsistent product quality.

      We appreciate your patience and the time you've taken to provide this feedback. Your comments will be shared with our quality control and product development teams to help improve our products and services. If there's anything else we can do to assist you or if you need further support, please don't hesitate to reach out. Thank you for bringing this to our attention. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Trash can

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a nice trash can. Well made and does the trick in style!!

    I would recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for awhile but is no longer operating properly. I’ve purchased new batteries and still not working. Lid opens half way only. I don’t know if I can return this to the store without the box. :(

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello OperaDiva,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase.battery still working since I got it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective - Not good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My firts review, dont read more and stay away of this trash can. put your money and a reputable brand, they are going to send you a defective one to see if you dont conplaint and keep it, this happened to me, I live more than 1 hour from closest store and I was not able to returned it 2 weeks after purchased, UPS location is next to BB store, so no option. I ask BB to send me another one for replacment and if I wont return this one in 30 days to charge my CC for both of them, they told me No.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      We apologize for your experience with this product. Hearing your feedback is really important to us so we will be able to continue improve the quality and efficiency of this trash can. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.

      Insignia Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Decent if on sale

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on sale for a great price but it was lower quality than expected. The lid was thin and cheap feeling which would’ve been no problem since I wouldn’t touch it anyway except for the fact that the lid did come cracked. It would’ve been a good product otherwise.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your honest review of the Insignia 13 Gal. Automatic Trash Can. We apologize that the product didn't meet your expectations, especially since it was on sale for a great price. We understand how frustrating it can be to receive a product that doesn't live up to its value. We're sorry to hear that the lid felt cheap and thin, and that it even arrived cracked. That's not the level of quality we aim to provide our customers. If you're willing, we'd like to make things right and offer a replacement or a refund. Please let us know how we can better assist you. Your feedback is invaluable in helping us improve our products and services. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-13-gal-automatic-trash-can-stainless-steel/6409624.p?skuId=6409624 BBY-ExBrand_Insignia

  • Cons mentioned:
    Lid

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My just broke and won’t automatically open, of course it broke a few days after I’m unable to return it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jorge,

      Thank you for the review.I understand that you are having some issues with one of our products. However, we would love to have some clarification about it.Do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    NOT WORKING AND Insignia’s customer service awful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this last night and it’s totally defective it’s going right back to Best Buy! Insignia’s customer service is AWFUL! Never again!! buy a better product. It WONT EVEN CUT ON

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insigna trash can - batt operated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not good product. My other trash can was broken aftet 2 weeks of using it. I just change the bag then suddenly not working. I hope i can return and replace it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Sensor

    Rated 4 out of 5 stars

    Functional and Stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trash exceeded my expectations. The sensor is super responsive and works perfectly. it's practical, modern and the stainless design looks great in the kitchen. Easy to clean and very convenient for everyday use. I would definitely buy it again!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback. We're thrilled to hear the sensor is working perfectly and that the design fits so well in your kitchen. It’s great to know the product is both practical and stylish, and we’re glad it’s making your daily routine more convenient.

      Keith | Insignia Support BBY-ExBrand_Insignia

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