Customer Ratings & Reviews
- Model:
- NS-ATC13SS1
- |
- SKU:
- 6409624
Customer reviews
Rating 4.4 out of 5 stars with 1971 reviews
(1,971 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, size, and sensor functionality of the 13 Gal. Automatic Trash Can. Many also appreciate its price, design, and overall appearance, as well as its automatic operation and odor control. However, some customers have expressed concerns about the lid's functionality and battery life, with a few noting issues with its sensitivity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good for the value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this trash bin to replace and old one and this one open much smoother that the old one however, the drawback I see is this one doesn't have a liner and also when you replace the garbage bag you have to remove the top it is not attached to the bin itself, other than this is good.
I would recommend this to a friendRated 5 out of 5 stars
Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient and good battery life. Wish it opened just a bit quicker
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the **Insignia™ 13 Gal. Automatic Trash Can**! It’s great to hear that you find it convenient and appreciate the good battery life. I understand the desire for a quicker opening; that can definitely enhance the overall experience. If you have any other tips or features you enjoy about it, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 4 out of 5 stars
Excellent trashcan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking trashcan that is quick to open. Seems to be well constructed. Sensor for opening the lid could maybe have a longer range for activation
I would recommend this to a friendRated 5 out of 5 stars
Love this device
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing it opens automatically and it makes cleanup very easy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoshuaC,
Thank you for sharing your positive experience with the Insignia™ 13 Gal. Automatic Trash Can! It's great to hear that the automatic opening feature is making cleanup so much easier for you. Your feedback is sure to help others looking for a convenient and efficient trash can. Patricia | Insignia Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Can
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable, and easily placed at a corner undetectable
I would recommend this to a friend Rated 5 out of 5 stars
Excelente
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had it for over two years and it still works like it was new.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the **Insignia™ 13 Gal. Automatic Trash Can**! It's great to hear that it has maintained its performance after two years of use. Reliable products like this can really make a difference in daily routines. If you have any tips or features you particularly enjoy about it, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
FLAWLESS !!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on sale - deal of the day. Very good build quality and pretty reliable so far. Excellent ergonomics , no need to learn anything - everything intuitive and comfortable to work with
I would recommend this to a friendRated 5 out of 5 stars
Electronic kithen garage can
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find this product is excellent. The motion detection system opens and closes the stylish garbage can lid quickly allowing you to clear off food waste from plates, pots, and pans.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
We’ll see
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I purchased this approximately a month ago After a week or so, without the movement to open it would open and close by itself. Couple weeks later stopped opening and closing but would sound like it’s trying. Replaced battery. Nothing. I do love it if it Jist worked. Covered under warranty went to store and ordered a replacement. Fingers crossed the next one has no issues or any manufacturer defects
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ant718,
We appreciate your feedback for this product. We are improving the quality of our product by considering our customer's feedback.
Insignia Support
Lea
www.insigniaproducts.com/support
Rated 5 out of 5 stars
Highly Recommended!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd time to order this bin for my other house, BEST QUALITY.. I have been using the first one for 3 yrs now. Highly recommended!
I would recommend this to a friend- Cons mentioned:Lid
Rated 2 out of 5 stars
Defective lid breaks past warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was good when it worked. Like others have said after 1 year the lid only partially opens and new batteries will not fix it. Now expecting it to fail completely. I have another brand of trash can with sensor opening lid that is 6 years old that the lid still works on so will be replacing the Best Buy one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 13 Gal. Automatic Trash Can! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 5 out of 5 stars
Great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this. It works great. Only downfall for me is I have a 130 lb Cane Corso that figured ojt that all he has to do is put his snout to the sensor. No fault to the device, it works fantastic.
I would recommend this to a friendRated 4 out of 5 stars
Good Trash Can
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been looking for a new trash can and this popped up as a deal of the day so we gave it a whirl. It is a decent trash can. Feels a little cheap but it gets the job done and my wife loves it.
I would recommend this to a friend- Cons mentioned:Battery life, Lid
Rated 1 out of 5 stars
issues with lid opening
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A month and a half after getting it, I finally put batteries in it. I bought Duracell long-lasting batteries. A day after putting the batteries in, it acts like they are weak. I tried new batteries, still acts the same way. Lid barely opens high enough to stick my hand in much less trash. Very disappointed in this purchase and mad at myself for not getting batteries in it soon enough to be able to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Please make sure in the bearing part of the lid, there is no garbage stuck to it. If not works as well, please try to reset the lid.
Rated 5 out of 5 stars
Khan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect durable trash can. Extremely versatile and looks beautiful sitting in the kitchen. Good job Best Buy. Thanks.
I would recommend this to a friendRated 4 out of 5 stars
Like it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love it if they have inside container incase your trash bag leaking liquid . But so far i do like it and happy with sensor lid open .
I would recommend this to a friendRated 4 out of 5 stars
Great trash can
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great automated trash can. Bought two, one for trash and one for recycle. Easy to use and trash bags fit well and don’t get the big air bubble in them. A bit pricy but they usually go on sale.
I would recommend this to a friendRated 5 out of 5 stars
Great Traschcan
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a different brand of trashcan due to the lid not functioning properly. I am happy with this trashcan and have not had any issues.
I would recommend this to a friendRated 5 out of 5 stars
Great trash can good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to used with auto feature works when hands are full!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Izzy,
Thank you for your review! We’re delighted to hear that the Insignia™ 13 Gal. Automatic Trash Can is working great for you and that you find the auto feature convenient, especially when your hands are full.
If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
Hold trash and closes its self! Gets the job done
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using for several months. Works great, doesn’t kill the batteries, only annoyance (I live in a studio so it’s more of a space issue than product,) nearly every time I walk past them in the hall the trash can opens.
I would recommend this to a friend





